ndj consultants
pretoria, gauteng, south africa
http://www.ndjconsultants.co.za

effective communication and interpersonal skills

module 1: increase productivity through effective communication: we must communicate in such a way that we can be understood. we must always make sure that our communication is suited to the person receiving it and that it can and will be understood by them. particularly in serving the internal and external markets professional communication is vital. this module is designed to help delegates ......
 

Specific outcomes to be achieved: �Apply the requirements of effective report writing �Decide on the appropriate form and layout of a report �Organise information logically �Compile different types of reports successfully �Identify and rectify areas of style, punctuation, language content and layout NDJ Consultants follows participatory and experiential training approach for s......
 

Success in the workplace is highly dependant on a set of behavioural standards that mirror the values and the brand of the organisation, and set you aside as a class-act. Administrators provide the backbone of an organisation, dealing with basic day-to-day issues, and are the first point of contact for different departments within the organisation and for clients and suppliers. Administr......
 

We will Train your Housekeeper to become Efficient in all aspects of Housekeeping and Childcare. Programme Outline: 1. Life Skills 2. Comprehensive Home Cleaning 3. Cooking A basic cookbook with recipes written in English, Afrikaans and Zulu, together with illustrations, will be provided. 4. Childcare 5. General �Taking Care of Houseplants and Pets �Basic Needlework ......
 

Cash flow is what business is all about �and to keep the cash flowing, you need an organised plan for collecting your money. There is more to debt collecting than simply sending a succession of invoices accompanied by the occasional reminder, and waiting patiently for the cheque to arrive. To get what is owed to you these days, you need to be street-smart, quick-to-act and creative. This......
 

Are you a good leader, great communicator, people’s person, creative, good problem solver and team player? If so, rise to the challenge and join others like yourself for the Ultimate Leadership Challenge. This is not only an excellent learning experience, but also a chance to prove your skills as a leader. Knowing the theory of leadership taught in a training programme is a good start,......
 

Stress will affect all of us at some stage in our lives, due to factors like organisational restructuring and a constant changing environment. This 2-day Stress Reducing Programme will help you to manage the stress in your life, so that it continues to stretch you towards your goals without damaging your health. On the First day of the Programme (Theoretical), you will be taught all you......
 

This Programme Focuses on: �Grammar �Speaking �Reading �Writing Interactive and focused classroom activities will give you the opportunity to practice grammatical structures and new vocabulary in authentic situations. In class, you will often work in pairs or small groups so you have the chance to speak as much English as possible. You will receive personal attention from the......
 

This 2-day programme will enable you to master the keyboard more quickly than usual and exercises are designed to help identify your problem areas and teach you to overcome them in order to increase your speed and accuracy. Each lesson consists of different types of drill exercises to provide the greatest variety of exercises dealing with technique, fluency and accuracy. Each lesson inclu......
 

An Empowerment Programme Designed Uniquely for Women. This highly practical course will help you gain the skills and techniques needed to excel as a manager, by developing the knowledge, skills and behaviours required to successfully work in a business environment. This programme will enable you to understand the blueprint to human communication, emotion, thought and behaviour, and wil......
 

The new South Africa is now very much part of the international community and has an important role to play both internationally and as a leading nation on the African continent. International competitiveness and trade are becoming increasingly critical for the future growth and development of South Africa, upon which the well-being and livelihood of every South African depends. In order to ......
 

Etiquette is in essence about proper conduct & presenting yourself favorably. People who mind their manners know how to act in every circumstance & tend to feel comfortable in unfamiliar surroundings. Demonstrating good etiquette is important if one seeks to be successful. Topics to be Covered: �Open-Plan Office Etiquette �Cell Phone Etiquette �Email Etiquette �Bathroom Eti......
 

Stress will probably affect all of us at some stage in our lives, due to factors like organisational restructuring and a constant changing environment. This 1-day stress reducing programme will help you to manage the stress in your life, so that it continues to stretch you towards your goals without damaging your health. You will be taught all you need to know about coping with stress, ......
 

The programme is ideal for people with some experience, or new to any form of speedwriting, who needs to improve their note taking abilities, or to produce reports on a regular basis, but have had no formal training. You may have seen people using old-fashioned shorthand or you may have tried to learn it �it’s like learning Arabic or Chinese! The alternative to frustrating traditional short......
 

This 2-day Programme has been specifically designed to Stretch and Shape your Mind, to bring you to new Heights of Intellectual Fitness. Just as the human body can be strengthened and toned to muscular power through bodybuilding exercise, so to the mind can be strengthened and sharpened through a program of Brain Building. Specific body-building exercises are designed for specific mu......
 

This 2-day programme shows you how to prioritise your workload and cope with other people’s demands, and contains practical techniques for your to use when organising your time. Learn all you need to know about allocating your time wisely, from assessing the reasons that time problems arise to distributing your time realistically and effectively. Power tips help you to handle real-life si......
 

In today’s competitive marketplace, extending excellent customer service is essential to the survival of any business. This 2-day programme will provide you with the skills and knowledge to deliver outstanding customer service and be able to take a negative and turn it into a positive. This will ensure that customers are not only happy, but convinced that they had an outstanding experienc......
 

This 2-day programme will improve the learner’s presentation skills, whether they are persuading, educating, or informing. This highly interactive programme focuses on professional business communication, including: �Preparation �Structure �Delivery �Strategy �Use of visual aids �Handling question and answers. The session is followed by one-on-one feedback from the facilitato......
 

To understand anger it is essential to examine the process and underlying causes and triggers of the anger. This course is intended to give you knowledge on how to deal with conflict within yourself and others. It will help you to learn how to manage certain situations in your life that you may be directly involved in as well as specific scenarios that you may observe or be asked to help w......
 

Day 1: Workshop Agenda Office Etiquette Body Language Coordinating Business Meetings & Functions like a Pro Corporate Gifts Dine like a Diplomat Day 2: Workshop Agenda Personal Grooming Style Interacting with Other People Each lesson will be backed up by practical examples Each delegate will receive an Estee Lauder Gift. The first step to becoming a more professional and su......
 

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