New Horizons Singapore
Singapore, Singapore
http://www.newhorizons.com/

Virtual Teams

In this course, students will learn how to effectively reach team goals and communicate in a virtual environment. At Course Completion: After completing this course, students will know how to: - Identify the purpose and types of virtual teams, the benefits of virtual teams, types of work and meetings carried out by virtual teams, and the schedule and the agenda of a session. - Identify the ......
 

In this course, students will learn how to effectively manage their time by identifying goals, creating daily plans, and recognizing obstacles. At Course Completion: After completing this course, students will know how to: - Identify the benefits of time management, evaluate productivity, and identify goals and set priorities. - Develop time management plans by identifying goals, creating d......
 

Identify the key factors and steps of successful decision making and improve negotiating strategy and decision outcomes while avoiding pitfalls. At Course Completion: After completing this course, students will know how to: - Identify factors and steps involved in decision making, define your decisions appropriately, understand and use decision frames, and overcome overconfidence and uncert......
 

In this course, students will learn how to prevent sexual harassment in the workplace and learn to respond appropriately if you or one of your co-workers is being harassed. At Course Completion: After completing this course, students will know how to: - Avoid sexually harassing behavior, realize the cost of sexual harassment to an organization, and identify the psychological, health-related......
 

Learn advanced sales strategies to improve sales and client relationships. At Course Completion: After completing the course, students will know how to: - Describe and implement the sales process, collaborate with clients, understand client’s decision-making practices, and define common sales terms. - Develop your professional character and manage yourself by establishing credibility and be......
 

Learn how to be a successful sales manager, how to select sales professionals, and how to build unity in a sales team. At Course Completion: After completing this course, students will know how to: - Create and maintain effective sales teams by identifying sales manager skills and tasks, selecting sales professionals, and identifying relationship-building and trust-building processes. - Enc......
 

This course introduces students to the sales model developed by iSpeak. Students will learn the organization, communication, and personal motivation skills that every salesperson needs. Outline: Top Lesson 1: Introduction to selling Introduction to buying and selling The sales model Top Lesson 2: Sales skills Organization Communication Personal motivation Less......
 

In this course, students will learn how to understand the quality management process and identify ways to improve the quality of your organizations product and/or service. At Course Completion: After completing this course, students will know how to: - Identify the concepts commonly associated with quality management, the role of management in implementing quality, the steps an organization......
 

In this course, students will learn how to build and manage a team to develop a successful project. At Course Completion: After completing this course, students will know how to: - Identify the phases and requirements of a successful project, build and organize a project team, and avoid pitfalls in project teams. - Identify the characteristics of a project team, understand whom the project ......
 

In this course, students will identify methods of effectively managing small- to medium-sized projects and achieving their stated objectives. Who Should Attend: This course is intended for a wide range of managers and staff members who need to successfully manage small- to medium-sized projects. At Course Completion: Upon successful completion of this course, students will be able to: -......
 

Learning proper setup for a teleselling workplace, develop customer communication skills, maximize tele-call effectiveness, learn to develop prospect lists and build relationships, and gain close-sale skills. At Course Completion: After completing this course, students will know how to: - Prepare the tele-selling workspace, use the tele-selling aids effectively, and write an effective teles......
 

This course gives new managers essential performance-management skills. They identify methods of developing talent, harnessing the engagement of team members, training and coaching individual team members through performance-management strategies. Who Should Attend: This course is intended for a wide range of first-time managers. At Course Completion: Upon successful completion of this ......
 

In this course, students learn how to effectively manage information and time to make the best use of the stream of information that flows through the work environment. At Course Completion: After completing this course, students will know how to: - Prevent information overload, and manage information by using the INFO process. - Manage written, oral, and electronic information, and use mem......
 

In this course, students will learn how communication flows within an organization and develop effective communication skills in different environment contexts and situations. At Course Completion: After completing this course, students will know how to: - Communicate effectively; define the theories of management; identify organizational types and characteristics; and plan communication fl......
 

Identify the fundamentals of organizational behavior and develop a positive culture in an organization. At Course Completion: After completing this course, students will know how to: - Identify the fundamentals of organizational behavior, identify the types of communication and power in an organization, and examine how they affect organizational behavior. - Identify the individual character......
 

In this course, students will perform the basic steps in a business negotiation. Who Should Attend: Business professionals who may or may not be in a supervisory position and want to learn negotiating skills. At Course Completion: Upon successful completion of this course, students will be able to: - prepare to negotiate in a business environment. - initiate negotiations and follow thro......
 

Identify the functional requirements, roles, and skills of an IT Manager; leadership qualities, team building skills, and identify the basic infrastructure for setting up an IT system. At Course Completion: After completing this course, students will know how to: - Identify the functional requirements and the roles and skills of an IT manager. - Identify a position, advertise for it, interv......
 

In this course, students will discuss the foundations of motivation. They will examine motivating and demotivating factors as well as negative thoughts.They will also discuss motivation theories and the benefits of motivation. Outline: Top Lesson 1: Basics of motivation Overview of motivation Overview of the motivation process Top Lesson 2: Positive mental attitude Self......
 

This course will assist students in understanding and implementing strategies that will help to motivate their work force. Who Should Attend: This course is intended for new managers, especially those with direct reports, who are responsible for increasing employee motivation and job performance. Outline: Top Lesson 1: Understanding Motivation Recognize the Importance of Motiva......
 

Develop a mentoring program and understand the benefits of building strong mentoring relationships. At Course Completion: After completing this course, students will know how to: - Identify various ways of mentoring, identify mentoring roles and competencies, and implement organizational strategies through mentoring. - Understand the purpose of and criteria for a successful mentoring progra......
 

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