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Training School:

Niagara-on-the-Lake Culinary School About
Niagara-on-the-Lake, Ontario, Canada
http://www.notlculinaryschool.com/




Total 30 program(s)/course(s) available.

TEAM MANAGEMENT AND LEADERSHIP SKILLS

Participants will be given a range of practical problems to solve as a group to understand, learn and apply leadership behaviours and skills in a variety of situations. The program covers Leadership Styles, Group Dynamics, Situational Leadership & Decision Making and Team Building....
 

EMPLOYMENT INTERVIEWING SKILLS

Hiring the right candidate is a critical element of the Hospitality Managers role. This program clearly identifies the major components of the interviewing and selection process. The major focus is on the considerations of hiring and the framework and skills of interviewing. The importance of asking for specific job related experience in behavioural terms in covered in detail; Participants will......
 

TIME MANAGEMENT

Time Management draws attention to one of the Supervisor and Managers most valuable resource �Time. Participants will learn a simple format of Listing tasks, Establishing priorities, and working in a logical time effective manner Time Management techniques takes participants through both the theoretical and realistic application of Time Management in order to ensure that you maximize the effec......
 

MANAGING EMPLOYEE PERFORMANCE

This program tackles the difficult area of managing employees work performance with clear and practical approaches in relation to 4 key areas: Employee Evaluation, Coaching, Performance Appraisal and Positive Discipline. The primary focus of this module is on the process and interpersonal skills and techniques needed to provide objective and constructive feedback on individual performance. Obta......
 

TRAIN THE TRAINER

The Train the Trainer program is designed for busy Managers and Supervisors who are responsible for training and developing their employees. The principle focus of the program is developing practical and systematic techniques....
 

Recreation

Content with your current profession but always wanted to learn the tips and techniques employed by professional chefs? Expand your passion for cooking by taking informal recreational cooking classes at the Niagara-on-the-Lake Culinary School. Our recreational classes are now being developed for those who would like to focus on a specific area of interest or who simply want to expand their c......
 

Training & Development in the Hospitality Industry

This module introduces the student to the Role & Functions and tools & techniques used By Professional Trainers in the Hospitality Industry . The demands of Hotel Guests, Employees and owners is studied in the context of technological change and the opportunities they represent in developing a competitive and successful Hospitality Business through the development of a learning organization . P......
 

Hospitality Computer Systems

This module introduces the student to the use and application of computers in the Hospitality environment and covers: Automation in the Hospitality Industry Essentials of Computer Systems Generic Application Software Computer Based Reservation systems Rooms management and Guest accounting Applications Property management systems Interface F & B Service Applications Hotel Sales ......
 

Hospitality Law

The module examines the Law as it relates to the operation of an Hotel Business topics include: Common law Basis for Laws governing the Hotelkeeper Hotels & the Law of Contracts Hotels and the Laws of Torts & Negligence Duty to receive and refuse guests Hotel Duties & Guest rights Hotel Liability Laws relating to Food & Beverage Employment Laws Tax laws...
 

Hospitality Sales & Marketing

The module introduces the student to the Role, Function, Tools and techniques used by Hospitality companies in the sales & marketing of their facilities . A strong emphasis is placed on developing the students interpersonal sales skills through specific projects . The program is also enhanced the involvement of professional Hotel Marketing Sales and Advertising and market research executives in......
 

Food & Beverage Management

This module introduces the student to the role and Functions of the Food & Beverage Manager: Introduction the the Food Service Industry and the Role of the F & B Manager The Menu Production & Service Design and Financing...
 

Hospitality Human Resource Management

This module introduces the Student to the role and Function of the Human Resource Department in a hospitality environment. The course is delivered in 4 broad sections with the overall aim of arming participants with the tools necessary to make effective HR management decisions: Employment laws, Planning & Staffing Human Resource Development Compensation and labour Issues Safety Discipl......
 

Financial Accounting

This program covers: Introduction to Accounting Accounting for Business Transactions Accounting Adjustments Completing the Accounting Cycle Income Statements Balance Sheets Specialized Journals & subsidiary Ledgers Cash Receivables and Payables Inventory Property Equipment and other Assets Current Liabilities and Payroll Partnerships Corporate Accounting Bond Leas......
 

Hospitality Facilities Design

The module introduces the Student to the complex world of Hospitality Facilities design and maintenance of these expensive resources particular emphasis is placed on The role and Function and Goals of the Maintenance Department The nature and technical aspects of all Building Mechanical Electrical and Water Systems, including HVAC, Lighting Laundry Food Production & Service Facilities De......
 

Basic Hotel & Restaurant Accounting

The module covers: Introduction to Accounting Business Formation, Taxation & Insurance Introduction to Financial Statements Analysis of Balance Sheet Accounts Analysis of Income Statement Accounts The Book Keeping Process General Ledger Software Computerized Accounting Cycle Restaurant Accounting 1 & 2 Hotel Accounting 1 & 2 Internal Control of Cash How to read and Anal......
 

Marketing Hospitality Services

This Program is designed to provide students with basic knowledge and practical experience that will enable them to develop strategic and operating plans for hospitality properties. It stresses market orientation as a management philosophy that guides the design & delivery of guest service. The Program topics include: Strategic Marketing Management Guest Behaviour & Market Segments Defin......
 

Hospitality Today

This Program introduces the student to the various sectors of the Hospitality Industry and the various unique operating and management Issues of each sector, and includes: Service makes the Difference The Travel & Tourism Industry Exploring Hospitality Careers Hospitality Organization Understanding the Restaurant Industry Restaurant Organization & Management Understanding the Wor......
 

Planning and Organizing the Housekeeping Department

The Module covers Operational Management of the Housekeeping Department and includes: The Role of Housekeeping in Hospitality Operations Planning and Organizing the Housekeeping Department Housekeeping Human Resource Issues Managing Inventories Controlling Expenses Safety & Security Managing an On premises Laundry Guestroom Cleaning Public Area and other types of Cleaning C......
 

Supervision in the Hospitality Industry

This module introduces the student to the basic principles of management and the key functions and tasks of a supervisor Topics covered include: Supervison and the Management Process Effective Communication Supervisory Responsibilities Recruitment & Seelction Orientation & Traioning Managing Productivity and controlling Labour Costs Evaluating and Coaching Discipline Special ......
 

Front Office Management

This module introduces the student to the Lodging Industry and the key functions and tasks of the Front Office, including: The Lodging Industry Hotel Orgainisation Front Office Operations The Guest Cycle from Reservation to Check Out The Role of Housekeeping in Hospitality Operations Revenue Management Managing Human Resource...
 


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