Northamptonshire Chamber of Commerce
Northampton, United Kingdom
http://www.northants-chamber.co.uk/

Access 2003

Databases provide the foundation for lots of various business activities including marketing and the monitoring of business performance. It is imperative that databases are understood and used appropriately for these activities to be successful. Benefits for your organisation This course is ideally suited for those that need to gain a comprehensive introduction into the use of this ext......
 

Unless payments are collected effectively, every business will face difficult times and even liquidation. Sales figures can look great but the business must collect the cash. Often, this has to be achieved by specific proactive actions. This needs firm and structured persuasion-backed by possible enforcement tactics-because, ultimately, we have to be paid. This training is essential to achieve ......
 

Poor cash flow can force small and large businesses into difficult times and even liquidation. Sales figures can be excellent but if the business has no cash coming in, then it will fail. Basic Credit Control will help you to formulate a good credit control policy and introduce methods that will be seen as professional by the customers. These tactics will bring in more cash, faster, and enhance......
 

Whilst the seminar is aimed at sales professionals, the largest number of delegates are owners, directors, partners and senior managers of small and medium sized firms. Account managers, sales engineers and sales support staff also benefit substantially. Benefits of attending This one-day seminar explores the advanced sales and negotiating techniques used by the top sales people in the ......
 

Attracting sales over the telephone is a very difficult job for even the most experienced salesperson. There are a range of skills and techniques that should be learnt if you want to experience a successful telesales campaign Why attend? This intensive and interactive course will show you how to be more effective in turning a cold-call into a sale. In order to get through to decision-ma......
 

The new Companies Act, now drafted and probably to be promulgated in 2005, includes as Schedule 2 the first official statement of the duties and responsibilities of company directors. On becoming a director thereafter they will have to sign that you have read and understood the document. It is no longer safe to "hope for the best" and a basic knowledge of duties and responsibilities i......
 

Experience shows that most managers are too busy to properly prepare for interviews; and then, because they have failed to plan the interview they compensate by talking and asking questions, providing the answers themselves, or prompting the ’candidate’ to give the required response! This can result in wrong decisions regarding the candidate being made. Why attend? This course......
 

To take full advantage of the opportunities presented to you by export markets it is imperative that you have an effective marketing strategy in place. This course will show you how to adopt a proactive and planned export marketing strategy that will ensure you succeed in export markets. Why attend? This course deals comprehensively with the formulation of an effective export marketing ......
 

The World Wide Web has opened up a whole new world of opportunities for business. To take advantage of this it is vitally important that you understand how to use the Internet and how it can work effectively for your business. Why attend? This course will give you a thorough introduction to the Internet and the opportunities that it presents for your business. You will learn how to conn......
 

Computers are a necessity for the vast majority of businesses and business people to work effectively. Yet it can still be a really daunting experience when confronted with a computer for the first time. This course will attempt to diminish any fears you may have about using a computer and look to turn you into a regular user in no time. Why attend? This course will help to diminish the......
 

Achieving effective project management is a very difficult task, particularly if there are a large number of projects going on at any one time. Monitoring these projects is crucial if effective project management is to be achieved. This can happen through Microsoft Project. Why attend? This course is deal for those needing to gain a comprehensive introduction into the use of Project 98.......
 

Recognising the power customers have in your business is critical to the long-term success of the organisation. Handling customers well is a challenge for everyone in the company. This workshop will show you how to manage customers to keep them coming back, establishing a long-term relationship that will only benefit your company and your customers. Why attend? The workshop helps staff ......
 

How do you get the best out of your workforce? Do you know what motivates them to perform that little bit better? This course will introduce you to some tools and techniques that will help improve the performance of your team. Why attend? The transition from team member to team leader is one of the most challenging. This pragmatic workshop teaches you how to increase work output, improv......
 

Looking at the basic procedures, terminology and documentation involved in importing. Specifically looking at the import process and the importance of right informatin and importing correctly. How getting it wrong can cost your company. This course will provide a foundation for knowing what to do and how to do it. Traceability of your imports is needed to fulfill Customs & Excise requiremen......
 

This practical course is specifically designed to make those attending aware of (and how to avoid) the many pitfalls that can prevent payment when using letters of credit. Objectives To provide in part 1 an insight into how Letters of Credit should be set up to be effective and in part 2 to provide a comprehensive overview of the documentation involved and the banking process. Who S......
 

Don¡¯t you believe it! The Company Secretary is an officer of the company with extensive duties and responsibilities. Woe betide him or her if they do not know what those are for, when the chips are down, ignorance of the law is no excuse. Topics Covered Business registration following the 1981 Act Types of Company The Memorandum of Association The Articles of Association Process......
 

Each team needs to be built and developed to combine the strengths of the individuals into a cohesive force. This course guides you through the techniques for identifying and evaluating the contribution each person can make to the team. It teaches you to overcome personality conflicts and you will explore the many proven ways to motivate and coach team members to contribute and play their part ......
 

Working out what employees should be paid, their contributions and benefits can be an extremely difficult and arduous process. With help form this workshop, led by the Inland Revenue, you will learn how to operate the payroll system in an easier more efficient and effective manner. Why attend? To get a greater understanding of the payroll system and to be able to satisfy staff needs whe......
 

This one day course helps the candidate understand the importance of prioritisation and how to implement it. It takes a close look at what the candidates are currently doing and why. This course will help the most unorganised individual and will actively make them question why they choose certain activities and not others. The candidates can expect to self analyse and come away from the worksho......
 

Secretaries and Personal Assistants are often the first point of contact for customers in many companies. It is important that a good first impression is made at this point of contact. This course will take you through the skills needed to make sure that the all- important first impression is a good one. Why attend? This one day course will support, motivate and empower secretaries and ......
 

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