Oak Tree Management & Training Ltd.
Birmingham, Bristol, Cambridge, Edinburgh, London, Manchester, Newcastle, Nottingham, United Kingdom
http://www.oaktree-training.co.uk/

ISO14000 Workshop

This workshop is designed to assist those involved in establishing an environmental management system to meet the requirements of ISO 14001. It is also recommended for anyone interested in becoming more environmentally friendly This course can be tailored and delivered in company. Course Objectives By the end of the course, delegates will have:- An understanding of the requirements o......
 

This course is designed for current supervisors who have had little or no previous training and have had sufficient experience to benefit from an advanced course. This course can be tailored and delivered in company. Course Objectives By the end of the course, delegates will have: Reviewed the responsibilities of a supervisor Identified their own style of supervision and reviewed......
 

This course will introduce you to a simple and clear structure for evaluating your business processes and improving them starting with a strategic review of overall process effectiveness and drilling down to detail level on key areas. The course is accompanied by a toolkit for internal use which can be applied by trained facilitators. This course can be tailored and delivered in company. ......
 

This is the second of a two part programme, focussing on the essential people and interpersonal skills required to maximise the continuous improvement process in the organisation. This course can be tailored and delivered in company. Course Objectives By the end of the course, delegates will have: Understood the leadership styles and behaviours appropriate in given situations Dem......
 

This course deals with the practical issues of making written communications work effectively. It is for anyone who has a responsibility for communicating with customers, managers and employees, and the outside world in general. It aims to send delegates away able to write quickly and effectively This course can be tailored and delivered in company. Course Objectives Increased confidence i......
 

Services are often intangible and therefore difficult to objectively demonstrate a difference. This course gives delegates a thorough understanding of the skills required to sell such a service. It is suitable for both new sales personnel, and experienced sales, who are involved in selling a service. The course contains material that is the result of relatively recent developments so experien......
 

The course is structured to view all types of negotiation with the use of role play and practical workshop enabling the delegate to look at various techniques and apply the skills as they learn. The delegates will develop successful negotiation strategies and review ways to integrate negotiating skills into the management role. This course can be tailored and delivered in company. Course ......
 

This two-day programme comprises a half-day on contract law and contract management and one and half days on Negotiation. The programme has been designed to develop competence and confidence. The 5 step model of negotiation will be used as the basic structure for the programme. The programme will also explore the broader aspects of influencing, power and assertiveness to provide a full understa......
 

This two-day programme comprises a half-day on contract law and contract management and one and half days on Negotiation. The programme has been designed to develop competence and confidence. The 5 step model of negotiation will be used as the basic structure for the programme. The programme will also explore the broader aspects of influencing, power and assertiveness to provide a full understa......
 

Customers are most strongly influenced by the people they meet from our Organisation. A meeting is more powerful than most literature, and face to face contact more unforgettable that a telephone conversation. Your Organisation image is in your hands. This course can be tailored and delivered in company. Course Objectives By the end of the course delegates will have:- Identified the ......
 

This course, is not about high pressure selling but a combination of good telephone techniques, preparation, planning and the whole range of telephone selling techniques. The course combines tutorials, individual and syndicate exercises and practical workshops using tele-trainer equipment This course can be tailored and delivered in company. Course Objectives Reviewed the skills of an ef......
 

This course will provide delegates with a thorough understanding of how to ensure you get the results you want from your distribution network. Your employer will benefit from more accurate forecasts, improved understanding of end user requirements, reduced admin errors and better sales results. The learning experience is highly interactive and places strong emphasis on practical outcomes. T......
 

This course is for people who need to lead audits and audit teams, both in their own organisations and in others - such as suppliers where there is a requirement to audit quality management systems against ISO 9001 rather than just documented procedures. This course can be tailored and delivered in company. Course Objectives By the end of the course you will be able to: Describe the ......
 

By the end of the course you will be able to: Conduct effective internal audits compliant with the requirements of OHSAS 18001 Prepare an effective audit schedule Select audit methods appropriate to the OHS hazards and risks of your organisation Use techniques such as checklists and flowcharts and other effective aids Conduct audits in the workplace that will contribute to con......
 

People who need to lead audits and audit teams in a software and IT systems environment, both in their own organisation and in others, such as suppliers. Where there is a requirement to audit quality management systems against ISO 9001 using the latest version of ISO 90003 and the TickIT Guide. This course can be tailored and delivered in company. Course Objectives By the end of the co......
 

Ideal for anyone responsible for a quality management system or are required to perform internal quality audits. This course can be tailored and delivered in company. Course Objectives By the end of the course you will be able to: Present an overview of ISO 9001:2000 and requirements for internal audit Describe the activities, responsibilities and characteristics of an internal aud......
 

Ideal course if you want to understand both the requirements of ISO 14001 and how to conduct internal audits against this standard. The course covers the skills and knowledge required to audit effectively This course can be tailored and delivered in company. Course Objectives By the end of the course you will be able to: Understand the requirements of an EMS Audit an environmental ......
 

Ideal for those responsible for planning and implementing internal audits. This event equips audit system professionals with best practice methods for managing the audit system. It focuses on how the audit system can support organisations in meeting business objectives. This course can be tailored and delivered in company. Course Objectives By the end of the course you will be able to:......
 

Ideal for those wishing to pursue a qualification or develop an advanced skill in EMS auditing. The course covers the advanced skills and knowledge required to conduct audits to a third party standard. This course can be tailored and delivered in company. Course Objectives By the end of the course you will be able to: Understand the requirements of an EMS Conduct advanced audits ......
 

Experienced Internal QMS Auditors who need to make the transition to auditing Environmental Management Systems or combined systems. Course Objectives By the end of the course you will be able to: Understand the key requirements of an Environmental Management System Understand the similarities and differences between ISO 14001 and ISO 9001 Undertake auditing of an Environmental ......
 

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