Oak Tree Management & Training Ltd.
Birmingham, Bristol, Cambridge, Edinburgh, London, Manchester, Newcastle, Nottingham, United Kingdom
http://www.oaktree-training.co.uk/

Secretarial Development

This course is designed to enhance the skills of PA/Secretaries giving them the tools to prioritise their work, deal with difficult situations and influence their colleagues/managers This course can be tailored and delivered in company. Course Objectives Reviewed the role of the PA Secretary/Administrator Discussed useful principles of how to manage their time more effectively Id......
 

As business becomes more competitive, the essense of strong management is to be able to deal with difficult situations, ranging from employee situations, to handling meetings, negotiations, encouraging others to work together constructively and handling difficult situations with senior staff constructively. This course is designed for Managers who rely on effective communication, influencin......
 

This practical course is designed to equip delegates with the skills of training others, be it on a ‘one to one�basis, or small group situation. Delegates will explore how other people learn and understand the barriers to learning. They will prepare for training in a logical way, deliver effective training sessions and develop personal confidence. All delegates are requested to prepare a w......
 

With organisations employing flatter management structures such as matrix and self directed teams, the need for empowered employees is acute. In terms of business development, the skills are fundamental to achieving success. The ability to influence others without the power of position is a key skill for achieving results and maximising productivity. This course can be tailored and deli......
 

All Managers and Supervisors need to be able to identify areas for development of individuals within their teams. This course will give the management team the skills to identify training needs. This course can be tailored and delivered in company. Course Objectives Understood the purpose of a skills audit Gained practical experience in completing a skills audit Learnt how to eva......
 

Anyone at any level who needs to give constructive feedback to others, for example during appraisals or in other situations where feedback will help improve performance. It is also helpful to those who are not comfortable or confident about receiving feedback. This course can be tailored and delivered in company. Course Objectives To give constructive feedback to others. Motivate the......
 

These days, anyone moving up the company ladder has got to have an understanding of finance and budgets. This practical course gives non-financial people the tools to understand and interpret the company’s final accounts and budgets �and actually have fun doing it! Delegates receive a practical grounding in how the final accounts of a business are put together and how to make sense of them. Al......
 

This programme is designed for individuals who have attended Making Meetings More Effective or have a wide experience of attending/running meetings. The course looks at meeting facilitation, influencing, managing group behaviour within meetings and how these skills can be utilised to achieve the required results This course can be tailored and delivered in company. Course Objectives Demo......
 

This course is designed to help participants learn and practice the skills and techniques to plan,structure and write clear and logical business correspondence, which will achieve its intended outcome. Participants are requested, where possible to bring examples of typical reports they may write at work. These will be treated in confidence. This course can be tailored and delivered in c......
 

Pleasing customers is crucial to the success of any business. Research shows that today, customers have higher expectations of how they wish to be treated. It is also proven that customers place high priority on the way they are made to feel. The most successful organisations manage the service that their staff give to their customers This course can be tailored and delivered in company. ......
 

This course is designed for Project Managers. The programme may also be of benefit to planners and other professional staff involved in bid preparation, project planning and contract management. This course can be tailored and delivered in company. Course Objectives By the end of this programme delegates will be able to:- Assess new project outlines for risks and opportunities Us......
 

People at work are judged by their ability to solve problems effectively and make the right decision. This practical two day course is designed to give them the tools to do just that. It will enable delegates to use a logical, systematic approach for solving problems, while encouraging them to take a more creative approach to generating solutions that may not have normally been considered. Th......
 

This course is designed for members of the management team who are becoming responsible for managing budgets. The day will consist of short talks, discussion and individual and group exercises. It will be highly participative and tailored to the needs of the participants from assessment of pre course questionnaires. This course can be tailored and delivered in company. Course Objectives ......
 

Designed for Senior Managers involved in the introduction of the techniques of Benchmarking to their organisation and for Managers who are responsible for leading or participating in benchmarking projects within their organisations, or in a partnership with other organisations This course can be tailored and delivered in company. Course Objectives By the end of the course, delegates will......
 

Successful companies realise that to survive and thrive in a competitive market, everyone needs to be involved and using their brain. In an effective team, all members are committed and responsible for output. Because of this, team building skills are important not only for those who lead teams, but also for those who work as part of a team. This carefully structured, hands-on workshop equips b......
 

Team Leaders are expected to work as part of the team but also to supervise and develop others within the team, this course looks at the changing role and how to get the most from your team. This course can be tailored and delivered in company. Course Objectives By the end of the course, delegates will have:- Reviewed the role of the team leader in a sales environment Reviewed th......
 

Designed for Managers, Supervisors and Team Leaders, who are required to implement and utilise a team briefing system. This highly participative course, reviews the benefits of communicating the corporate message through well prepared and clearly defined briefings This course can be tailored and delivered in company. Course Objectives Understood the principles of team briefing Un......
 

This course is designed to enable managers to facilitate constructive and productive interpersonal and group functioning to maximise the likelihood of securing positive results. Key characteristics and skills are identified and developed using simulations, practice and detailed feedback from the tutor. This course can be tailored and delivered in company. Course Objectives Demonstrated t......
 

This thought provoking programme, is designed for those new to senior management, or who wish to expand and consolidate their skills in a senior role. During this intensive two day programme, you will analyse and review your organisations and your personal working style to develop a fresh approach to leadership success. A senior leadership style diagnostic profile is used as one of the techn......
 

Designed for project managers who are responsible for the planning and execution of projects within their organisation and for those whose role requires them to lead teams in the process of innovation and change using the techniques of project management. The course examines project management in a variety of contexts and uses practical exercises and simulations to achieve its objectives. T......
 

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