Open Universities Australia
Melbourne, Victoria, Australia
http://www.open.edu.au/

Management in Health Services

This unit will equip students with the knowledge to improve their practice as health service managers and to provide an understanding of the unique influences on the manager in the health services environment. ...
 

This unit looks at the changing health care environment, globalisation and technology, leadership paradigm, reflection on leadership, trait theories, behavioural theories, contingency / situational theories, transformational / transactional theory, leadership and ethics, leadership and gender, creating a learning organisation, innovation, creativity and leadership....
 

Explore the historical, political and social factors that have impacted quality measurement in health care. You will examine: Health care quality monitoring and statistical quality measurement; Monitoring techniques and health care quality data; Principles of performance indicator programs and adverse event monitoring; Satisfaction surveys and benchmarking; Evidence based medicine, clinical pra......
 

Understand superannuation benefit payments, employment termination payments and retirement income streams. You will also examine the history of superannuation, rights of beneficiaries, fund design, approved deposit fund, social security, the role of financial planning in pre-retirement, taxation concessions for contributions and taxation treatment of superannuation funds. ...
 

In any highly developed and highly skilled economy it is innovation that will sustain professional ability to eff ectively compete with global competitors whilst providing opportunity for both executives and entrepreneurs alike. The importance of innovation is greatest with niche (premium focused) businesses that must manage their brand and more importantly brand cachet to maintain their abilit......
 

Gain an introduction to the importance of design management and quality control issues and the importance they play in the design process. You will begin by identifying the stages in the design process and the development of quality control strategies to ensure smooth delivery. You will look at outsourcing verses in-house, investigation, analysis and strategic recommendations, development, prod......
 

Gain an introduction into the research, design and development of market specifi c products. You will explore topics such as market analysis and developing strategies for introduction to the market. You will also examine the role of product development versus design, the role of product development within the company and market place, analysis of market specifics and niche market analysis. Fina......
 

This course introduces students to the theory and practice of strategic planning and public relations management as it relates to the modern business sector. This is achieved through learning how to analyse busuness environments, relevant theories and models in use today,and through defining organisations visions, missions and values. Monitoringof public relations programs through ecaluation wi......
 

This unit examines the: Major weaknesses in today’s computer systems, networks and applications How cybercriminals and cyberterrorists can exploit them. Students review the strategic and tactical defences available to eliminate threats from cybercrime and cyberterrorism at: High-level approaches (for example, risk management and security policies); and Low-level systems (for example, netwo......
 

Develop an understanding of the audience by considering a variety of journalism modes and models. In this unit, you will learn how the print media operates, how stories are constructed, and how to identify potential outlets for their own work. You will identify markets established by various publications and target them for specific contributions. ...
 

Save time and money by computerising your accounting system. In this unit, you will learn how to set up and operate the MYOB computerised accounting package. At the completion of this unit, in conjunction with your accountant, you should be able to set up a business accounting system, create a chart of accounts, set up and maintain customer, supplier and inventory records, process cash and cred......
 

In this unit you will learn how to implement a financial plan and develop some key performance indicators to keep your small business on track. You will also learn how to prepare performance reports that compare your actual performance to your planned performance, and how to analyse these reports and identify trends to assist you in making decisions about your business....
 

Today’s business environment is one of constant change. Being prepared to meet these changes requires planning. This unit covers the research and development of a business plan for achieving business goals and objectives. Topics covered include types of business planning, planning a feasibility study, assessing critical factors, market analysis, resources required, financial viability, cap......
 

No business can succeed without marketing. This unit will build your knowledge and understanding of all aspects of the marketing process including market research, marketing strategies and the marketing mix. You will then apply your knowledge and skills to develop a marketing plan for your own business or intended business. Specific topics include segmenting the market, product life cycle, usin......
 

This unit covers three main aspects of financial planning - planning for profit, planning the financial structure of your business and planning for cash flow. Specific topics include: Understanding Costs and How to Ensure Recovery of Costs in Pricing Strategy; Costing for Different Industries; Breakeven Analysis and Profit Projection. Students will also gain an understanding of equity and loan ......
 

This unit specifies the outcomes required to conduct an internal or external OHS audit that may or may not be part of certification against a recognised benchmark. It involves systematic examination against audit criteria to determine conformance with planned arrangements and the effectiveness of the organisations approaches to managing OHS. This unit covers the conduct of an OHS audit includin......
 

This unit specifies the outcomes required to participate in the planning, conduct and reporting of investigations of incidents which have resulted in, or have a potential to result in, injury or damage. Situations may range from relatively minor through to major incidents. This unit addresses the application of skills and knowledge required to participate in the investigation of incidents for p......
 

Occupational Health and Safety is a legal requirement for all workplaces. It also makes good business sense as lost time means lost money. This unit covers Occupational Health and Safety policies and procedures to meet relevant legislative requirements. Specific topics covered include Occupational Health and Safety Acts, Regulations and Codes of Practice, duty of care, accident reporting proces......
 

This unit specifies the outcomes required to use a generic approach to identify hazards and assess and control OHS risks. This unit addresses the underlying knowledge and skills required to provide a systematic approach to hazard identification, risk assessment and risk control, with the emphasis on elimination or, where this is not possible, minimisation of risk. It also includes conceptual mo......
 

The Diploma of Occupational Health and Safety aims to further develop the management skills attained in the Certificate IV in Occupational Health and Safety. This program aims to provide graduates with the special competencies and knowledge required to adequately perform duties in the field of occupational health and safety. Graduates who wish to pursue further studies will be able to mov......
 

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