Oulton College
Moncton, New Brunswick, Canada
http://www.oultoncollege.com/

SALES & MARKETING

Each student is provided the opportunity to develop skills in selling travel products. The student learns how to understand customer needs and wants, to match such customer need profiles with product recommendations, and to become proficient in the preparation of oral and written proposals to the customer. The ability to sell and market oneself, given one’s own abilities and skills, also is dev......
 

This section familiarizes the student with the Travel Industry as a whole including package and independent tours, coach tours, cruises, accommodations, ground transportation and travel insurance. Other aspects include rail travel in Canada, US and Europe, laws dealing with Travel & Tourism and a review of how the industry is structured....
 

This course will provide our students with a clear and detailed coverage of the accounting principles and procedures to successfully understand the financial side of the hospitality. They will see the various accounting terminology and business transactions. The students will develop and maintain an accounting system. Night Audit, procedures, reports and responsibilities will also be developed....
 

This course will provide the student with an understanding of the food & beverage development process from operating philosophy and misson statements, to market concepts, locations, ambiance, menu planning, and classification. The student will develop skills in the day-to-day operations, training and motivation, forecasting, budgeting, controlling expenses (food, beverage, and labor cost), inve......
 

This course provides students with an understanding of the main functions of the food and beverage department and the basic practical skills and knowledge, as well as customer service skills needed to provide superior service. Students will understand the types of food service and know procedures for serving beverages with care....
 

Students will become familiar with the issues and reasons of a security program in the accommodation sector including asset protection, guest protection and security equipment. They will also be aware of the health & safety procedures that apply to general areas of the accommodation sector. Students will be familiarized with issues of liquor liability and the law established in the Industry. ...
 

Students will learn the characteristics of the hospitality industry. They will study the proper terminology, accommodation sectors, corporate philosophy, departmental and management structures and market segments. This will familiarize the students with the daily operations and a general overview of the hospitality components. They will also develop Human Resources, training and motivational sk......
 

This course will provide an understanding of the customer service industry and trends as well as help the student develop the skills and attitudes necessary to become a customer service professional. The importance of communication, problem solving, motivation and customer retention in the changing marketplace is also discussed and the mastery of these skills and abilities is emphasized. The Su......
 

The history of graduate success in this program is due in part to the emphasis that is placed on the development of skills that are valued by employers in this dynamic and expanding industry. Careers in the Travel and Hospitality fields are usually public-oriented careers. They require people who embrace technology and change. In addition, strong selling skills and excellent customer service sk......
 

The goal of this course is to provide administrators with the skills required to perform day-to-day management of an established Proxy Server and Firewall using Linux and also Microsoft technologies....
 

Basic introduction to the OS and it’s primary uses in a networked environment, installation and configuration of the OS, working with command line utilities, mounting drives and working with the file system, downloading installing and configuring software packages, implementing web server and proxy server software. All the key core elements of the Linux operating system are covered, includ......
 

Students learn configuration of Cisco routers and switches using Cisco’s IOS. The following topics will be covered: introduction to Internetworking Technology, concepts and commands required to configure Cisco Routers and switches in small to medium multi-protocol networks, experience configuring fully operational Cisco routers and switches, apply Cisco IOS software commands to start up an......
 

The Network Administration Program is designed to assist students to develop the necessary knowledge, skills and competencies to attain entry-level employment opportunities as a Network Administrator. A significant portion (65%) of the course is now used for hands-on activities to ensure that the student is fully prepared for a career in the Networking field. Industry certifications and theory ......
 

Students will learn how to install and configure the JDK and how to install and use the Java documentation (API). Students will learn how to write complete console applications including the use of custom methods and user input validation. The module will include coverage of Object-oriented programming and the creation of custom classes as well as sophisticated classes that use Inheritance,......
 

The goal of this course is to provide an introduction to the environment and functionality of a Database Management System. The students will learn how to develop effective database designs using Entity Relationship Diagrams and normalization techniques. Given a specification for a database modeled on a real-world system, the students will learn how to: Describe the basic principles of data ......
 

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This course provides students with the knowledge and skills needed to develop applications in Microsoft Visual Studio 2008 for the Microsoft .NET platform. The course focuses on user interfaces, program structure, language syntax, and implementation details. After completing this course, students will be able to: Create and debug Windows forms applications Use forms and controls to create ......
 

This course provides an introduction to the PHP Web scripting language. Students will have basic understanding of the web technology and be able to architect, write, debug, and run complete web applications using PHP and MySQL. Among the topics covered are: Generating dynamic Web pages using PHP Language structure, data types, application design String manipulation and regular expression......
 

This course is designed to introduce students to the Internet and its architecture using HTML and Cascading Style Sheets. Students will learn how to create HTML documents using basic HTML tags including lists, images, hyperlinks, tables and forms. The course provides learners with a firm understanding of how CSS works and how they are deployed to format and style web pages. Emphasis is on getti......
 

Student will learn how to manipulate digital images to suit the needs of the medium using Adobe Photoshop CS4. Techniques learned include adjusting light and dark values, cropping, resizing, adding layers to images. Students will also learn about different resolution and file formats and how to apply them to multimedia, web page design and electronic publishing....
 

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