Training School:
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Total 88 program(s)/course(s) available.
COACHING FOR SUCCESS Course Objective:
Phoenix are able to provide personal coaching as an external resource, with complete confidentiality. This can be used either to support a training course, or for those who do not require training, but would like to develop their advanced skills on a focused one-to-one basis. Whilst the strength of training lies in the development of a wide range of skills in a relatively sh......
TRAINING TO TRAINCourse Objective:
this course has been designed in order for delegates to be able to acquire the essential skills necessary to train others. These skills include being able to conduct a thorough training needs analysis, design and implement effective training programmes and have a full understanding of training reporting procedures and post-course appraisals.
Suitable For:
anyone taking o......
EFFECTIVE COACHING SKILLSCourse Objective:
coaching is becoming increasingly recognised as a key management competence and an essential skill for effectively managing and developing team members. Led by one of the coaching profession¡¯s key players, this intensive course provides a tried and tested framework and suite of skills to enable delegates to coach their team with flexibility and confidence.
Suitable For:
......
MENTORING SKILLSCourse Objective:
this workshop develops the necessary knowledge, skills, attitudes, motivation and approach to become a successful mentor. By understanding the mentoring process and it will enable delegates to maximise the potential of their team.
Suitable For:
anyone taking responsibility for developing other members of their teams. Line managers will benefit by understanding the mentor......
DEVELOPING OTHERSCourse Objective:
developing people is crucial not only to management success but the long-term suuccess of the business. This programme is designed to offer managers a broad understanding of how to develop people in their team, by recognising different development needs and employing a full range of development tools and techniques in addressing them
Suitable For:
anyone involved with th......
MANAGING THE DISCIPLINARY INTERVIEWCourse Objective:
the disciplinary interview is rarely regarded as a welcome part of a manager¡¯s role, and in many cases is misunderstood by both the manager and interviewee. In many instances it is regarded as either the point before termination of employment or a ¡°rap across the knuckles¡± for the individual involved. In both cases, the point and opportunities created by a positive disciplin......
CONDUCTING APPRAISALS SUCCESSFULLYCourse Objective:
performance appraisal is a key management tool. Yet it is poorly understood and seldom carried out effectively. Many managers view appraisal as a nuisance, something to be got through half-yearly or annually. The key aim of this workshop is to provide delegates with the practical skills and strategic understanding to ensure that the maximum is got out of the appraisal system......
INTERVIEWING TECHNIQUES FOR MANAGERSCourse Objective:
a highly practical course, in which you will practice different styles, techniques and approaches to interviewing. You will come away with a simple and robust scoring system for recording and comparing interview notes. This will improve your confidence in interviewing for ANY type of role.
Suitable For:
Managers, supervisors and HR professionals who regularly interview f......
HOW TO DEAL WITH RECRUITMENT CONSULTANTSCourse Objective:
to gain crucial insights into the recruitment consultancy industry - saving you time & money and improving recruitment results. It has been designed and delivered by an ex consultant from the worlds largest specialist recruitment consultancy.
Suitable For:
HR and Line Managers who have responsibility for managing recruitment consultancy relationships.
Complementa......
PLANNINGCourse Objective:
planning is a key task in every organisation. It makes the difference between smooth and seamless efficiency, and chaos - the difference between finishing things ahead of deadline and delivering promises and constantly being late, keeping the customer and your colleagues waiting and generally annoying everyone who counts. Planning differentiates the great organisations, lead......
MANAGING CHANGECourse Objective:
to understand the human response to change. To recognise where you and others are on the Change Curve. To provide a Change Management model. To apply the model to a specific work-based project.
Suitable For:
staff of any organisation going through, or approaching, a period of upheaval or evolution.
Complementary Courses:
Motivation in Manageme......
LEADERSHIP DEVELOPMENTCourse Objective:
the workshops will provide a solid basis for ongoing leadership development, enabling managers to achieve more through their staff. At the end of the programme, delegates will have: an understanding of the difference between leadership and management a questionnaire-based assessment of their leadership style and flexibility the ability to diagnose ......
ENHANCING PERSONAL INFLUENCECourse Objective:
to help managers enhance their ability to influence others through their own personal ¡®power¡¯ and appropriate behaviours, without relying on the designated authority of line management or status.
Suitable For:
managers who already have experience at leading and influencing others and wish to enhance their ability to influence without posing a threat or creating disharmon......
REMOTE SALES MANAGEMENTCourse Objective:
to provide those who manage a geographically disparate team with the ability to manage their communications, consistently deliver results and be confident in doing so with their sales teams. The course will enable managers to focus optimally in communicating tools consistently to ensure the best sales results are achieved.
Suitable For:
any managers in charge of a geogra......
SALES MANAGEMENTCourse Objective:
to help managers gain an understanding of the practical elements involved in sales management. The course focuses on specific areas that will ensure that the sales manager provides their team with focus and direction. It is crucial that sales people are made aware of the importance of their input and how it affects the overall results of the team. This course will provide th......
PERFORMANCE MANAGEMENTCourse Objective:
today¡¯s business managers are experiencing ever increasing pressure to ¡®do more with less¡¯. There is often a tension between using their time to support and direct their people and getting the job done as quickly, efficiently and effectively as possible. This course is designed to enable leaders to adapt their style in managing others, so as to invest their time where it is ......
BUSINESS AWARENESSCourse Objective:
to enable delagates to understand and apply commercial and financial principles, and view operational issues in terms of costs, profits, markets and added value. The course provides delegates with practical knowledge of strategic tools such as SWOT and PESTLE analyses.
Suitable For:
managers keen to develop a clear understanding of the bigger business picture
Complemen......
STRATEGIC ANALYSIS & AWARENESSCourse Objective:
upon completion of the workshop participants will: Have gained an understanding of strategic thinking/planning Recognise the value in making time for planning/thinking ahead (both medium & long term) and therefore be able to focus on planning the company¡¯s future Be able to use strategic thinking to help you move from a reactive to a proactive mana......
ADVANCED LEADERSHIP - BE THE BEST YOU CAN BECourse Objective:
to provide managers with a deep insight into their leadership style, their strengths and limitations and their motivation to be the best they can be- what it takes to be an excellent leader. Participants make a step-change in their performance by exploring their leadership personality to bring out the best in themselves. Learn how to facilitate and motivate others for high p......
SENIOR MANAGEMENT WORKSHOPCourse Objective:
to help experienced managers re-examine their current management techniques. They will be encouraged to evaluate their own strengths and weaknesses and the effect that these have on their team. Key areas such as motivation and communication will be also re-assessed, whilst a strong emphasis will be placed on the need to develop long-term strategies for successful team develo......
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