Phoenix Training and Development
London, United Kingdom
http://www.phoenix-training.co.uk/

FINANCE FOR NON-FINANCIAL MANAGERS

to enable participants to understand and communicate financial concepts and terminology, and communicate financial concepts and terminology, and to appreciate how decisions and actions can affect can affect bottom-line profit....
 

to enable participants to understand existing business situations in financial terms and to maximise the opportunities for future successes....
 

planning is a key task in every organisation. It makes the difference between smooth and seamless efficiency, and chaos - the difference between finishing things ahead of deadline and delivering promises, and constantly being late, keeping the customer and your colleagues waiting and generally annoying everyone who counts. Planning differentiates the great organisations, leaders and managers fr......
 

It is our ambition at Phoenix to be a one-stop shop for training, in order to offer a consistent and accessible service to our clients. In pursuit of this vision, we are constantly seeking to partner with the ‘best of the best�in areas that our in-house consultants do not offer. Thus it is that we proudly announce our affiliation with Happy Computers, the I.T. Training Company of the Year 2001......
 

to enable the participants to absorb at least twice as much information in half the time. Far more than a simple speed reading course, Super Reading is a system of techniques that increases the focus, comprehension and accurate recall of all written material. An introduction to the techniques can be acheived in a single day, however it is recommended that for full expertise you attend the six w......
 

there is no room for complacency in today’s fast - moving business world, and innovation and creativity are the lifeblood of any organisation. Yet few companies realise their full creative potential as they focus on day-to-day practicalities rather then developing formal innovation strategies for the future. This programme is designed to offer individuals a broader perspective of creativit......
 

Problem solving is a key ingredient of successful leadership and management, as well as being one of the key distinguishing factors in human evolution! This course is designed to make you think about how you think, and help you to understand how this influences the way you approach problem solving. The programme introduces many new problem solving tools and techniques, and gives you ample oppor......
 

a practically - based, interactive workshop that gets away from the classic models of change as something ’out there’ that happens to us. It offers insights and tools to help people recognise how they can not only learn to live positively with change, but actually thrive in a changing enviroment. The course introduces tried and tested practical tools to ensure participants feel more a......
 

to develop behaviour and techniques that allow you to take control of yourself and how you present yourself to others. This course develops assertiveness using two mutually reinforcing approaches: from the inside, so that your positive attitude changes the way others perceive you and communicate with you; and from the outside, so your changed posture, voice and communication style allows you to......
 

to help you understand, manage and prevent stress. This course will help you recognise when you are becoming stressed, understand what provokes this condition, and deal with the symptoms. The course also includes tips on stress prevention and handling other people’s stress...
 

a disturbing statistic suggests that individuals devote the majority of their time to lower priority issues. Some studies suggest that at best only between 30 - 40% of time is devoted to the most important tasks. The aim of this course is to help participants re-address some of the basic principles of time management as well as develop and commit to new ideas and techniques that can be used imm......
 

to write authoritative reports and persuasive proposals. The course will cover preparation including identifying the purpose, selecting relevant content and tailoring it for the intended audience. There will be suggestions for a variety of different starting points and effective structures. Participants will learn to construct an argument by ordering points persuasively. They will practise deve......
 

to give delegates a thorough grounding in the essentials of good letter writing. Participants will learn how to write persuasively and succinctly. The focus can be sales, handling complaints, or any other objective. The course will cover preparation, structure, style and, of course, correct etiquette....
 

To give you a thorough grounding in the essentials of good business writing. The written word is a powerful business tool which can help you improve relationships with clients and colleagues. In this course, you will learn how to communicate confidently with a range of readers. The course features guidance in structuring your ideas for the page; developing a clear, effective style; and editing ......
 

the first half of the course will focus on the preparation necessary for writing effective copy. What useful connections are there between your product and target audience? What impact do you want to make? What action do you want the audience to take? With these objectives in mind, the delegates will begin to explore different starting points for the structure of a piece, whether it is a letter......
 

to equip the individual to develop mastery over self - presentation; to communicate confidently and persuasively to a range of audiences. An individually - tailored coaching programme which will empower you to project an effective, charismatic presence to others - whether the context is a formal presentation or after - work drinks. The sessions will provide you with new techniques for developin......
 

to gain an understanding of how people use body language to communicate their openness or resistance, assertiveness or submission, and interest or lack of it. You will gain knowledge in reading the signals other people send and get opportunities to develop your own fluency, so that you are sending the signals you want, when you want. There will be coaching on how to develop an open, assertive p......
 

everyone within an organisation has the ability to make a positive impact on customer relations. This course sets out to provide the delegates with the skills necessary to maintain a courteous, calm and confident manner in dealing with personal and telephone situations of every kind, from general enquiries to specific customer complaints. Practical exercises and role-plays (including Phone Coac......
 

for managers, influencing others within an organisation �colleagues, superiors, team members �can create different and potentially more complex challenges than those for whom they are responsible. Often, in situations where interactions can be potentially confrontational, appropriate behaviour �which is sometimes not naturally easy for the individual �is required to achieve mutually benefic......
 

the abilities to create impact and have a positive influence are both key ingredients of successful organisational working. This programme is designed to heighten your awareness of your impact on others and assist you to make positive impressions, persuade others and assist you to make positive impressions, persuade others to a point of view, or a desired course of action, through your effecive......
 

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