Practical Training for Professionals
Bristol, Birmingham, Coventry, Edinburgh, Glasgow, Leeds, Leicester, London, Manchester, United Kingdom
http://www.ptp.co.uk/

Management and Supervisory Skills

This introduction to management and supervisory skills course is designed to help delegates understand the initial skills and responsibilities that go with first line management responsibility. The course looks at a combination of skills and behaviours associated with management. Within any internal hierarchy certain behaviours and skill sets are required. In the case of supervisors and manag......
 

Inevitably, in any organisation occasions arise where the method by which consensus can be achieved is not always obvious. Also, there will be occasions when it is critical to gain the buy-in of key people to a plan of action. Facilitation is increasingly becoming a required skill of the modern manager who wishes to generate consensus within his team and professionals in support roles who do no......
 

This 2 day course aims to give those in their first managerial role a thorough understanding of the role of the manager and equip them with the necessary skills, practical techniques and tips to manage both individuals and the team with confidence. The Course Suits Anyone who is new or relatively new to management and wants to gain the skills to cope effectively with their new role. ......
 

This course is designed for those who are preparing themselves for an interview and who wish to plan to maximise their potential and get the job or promotion they really want. It will enable participants to explore their own values, experience, qualifications and potential and position themselves for achieving success in interviewing situations. Participants have the opportunity to create or up......
 

Handling discipline and grievance issues needs to be handled with confidence; yet is often a feared activity. Done correctly it helps to keep staff motivated, done incorrectly it creates an unhelpful atmosphere and company culture, as well as potentially costing a company money in tribunals. The seminar will explore all these issues and include practical ways to make progress and handle effecti......
 

Successful recruitment results from a well-planned and effectively-managed interview process. This interviewing skills course focuses on the interviewers, helping to develop and improve their interview techniques. Attention to detail in the interview process is a vital ingredient to a successful decision. The Course Suits Managers and professionals who have the responsibility for intervi......
 

Stress Management. This is a practical stress management course designed to show you how to reduce stress by managing pressure better. You will learn how to stay more in control of yourself as pressure increases so you can still perform well and achieve results. You will also learn how to relax quickly in any situation, keep your confidence and energy levels high, and begin to achieve the work/......
 

To provide delegates with the competence and confidence to recruit and select suitable staff. The Course Suits Anyone who is involved in recruiting. Training Benefits How to attract suitable applicants A method to shortlist people for interview The ability to prepare for the selection interview How to conduct an effective selection interview The ability to assess suitable peop......
 

The managing sickness and absences course is designed to help managers deal with short and long term absence effectively. It will enable managers to get the most out of their team, and be aware of the policies and procedures applicable to absenteeism. The Course Suits Managers who wish to improve their skills dealing with difficult employees who have an absenteeism issue, and to empower......
 

This Managing Difficult Staffing Situations Course helps delegates understand the importance of managing poor performance and helps give delegates the confidence to manage day-to-day poor performance and behavioural problems within their team. The Course Suits Any Manager, Team Leader or Supervisor wishing to gain skills in Managing Poor Performance and Behavioural Problems. Traini......
 

The course is aimed at managers at any level. The objective is to help these managers effectively appraise the performance of their staff and then implement follow-up actions. The Course Suits Managers who want to improve their appraisal skills. Training Benefits Greater confidence to handle appraisals Understanding of the purpose and benefits of appraisals Practical skills in s......
 

This is a trainer lead, delegate-centred course. Delegates participate through discussion of current situation and how to move to their preferred position. The Course Suits Individuals who need to influence change and who currently meet resistance. Training Benefits An understanding of the importance of communication skills and attitude An understanding of behaviours and the ......
 

In times of empowerment and active people development, mentoring is a critical skill that, practised well, will not fail to bring out the best learning and successful individual development. This day will practically show how, mentoring can be used and applied so that this happens. The Course Suits Anyone who needs to mentor staff on a regular basis. Training Benefits How to effec......
 

The developing your PA potential course is designed for all PAs or Executive Secretaries who would like to improve and develop their PA skills. This course will look at your key areas and give you a thorough understanding of what is expected, and how to manage those expectations to ensure success. The Course Suits PAs or Executive Secretaries who have had some experience in their role......
 

The discrimination and ageism in the workplace absences course is designed to help managers deal with equality, diversity, discrimination of all types. It will enable managers to understand the law, and how to effectively integrate this law into their current practice. The Course Suits Managers who wish to improve their skills dealing with a diverse work environment, and those involved in ......
 

This course suits anybody that manages other people and needs to understand how to get the most out of them. It will provide a clear process of how to improve performance management, firstly by understanding the real business benefits. The course will then clearly demonstrate how to agree individuals objectives that are aligned to the overall business objectives, how to conduct an effective ap......
 

The training encourages attendees to self-assess by reflecting honestly on their performance, what they do well, what they do less well and how to ask for the support they need in order to maximise their contribution. The Course Suits Anyone who is appraised in their current role. Training Benefits Develop the skills associated with appraisal interviewing. Explore some of the und......
 

A highly inspirational and practical course on how to transform your workplace into an energy-efficient and sustainable environment. The Course Suits Suitable for anyone who is interested in making a difference in their workplace by introducing easy and practical environmental changes in the way they work. Training Benefits •� Develop confidence and awareness in cutting wa......
 

A practical and inspirational course on how to manage and develop your business by reducing your energy bill, carbon dioxide emissions and carbon footprint. The Course Suits Suitable for Managers who already have some kind of green policies in place, or have a good knowledge of green issues. Training Benefits •� Develop confidence in cutting waste and energy consumption in......
 

A highly practical and inspirational course on how to green your office by understanding the environmental impact you have and the huge difference you can make. The Course Suits Suitable for Office Managers, PA’s and anyone employed with a responsibility for office systems and management who wants to embark on greening their office. Training Benefits •Â? Develop confid......
 

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