Premier IT Group
London, United Kingdom
http://www.premierit.com/

ITIL Problem Management

This course is aimed at anyone who wishes to improve, or needs to formalise, their understanding of the principles of Problem Management ’Best Practice’...
 

The course is intended to promote ITIL ’Best Practice’ in Configuration Management. It gives you the opportunity to explore all aspects of Configuration Management in detail, through a series of lectures and exercises....
 

This course is aimed at Service Management professionals who are working within the Change Management environment as a practitioner, or those wishing to gain a qualification within this specific area of Service Management...
 

This course is designed for those already working in Availability Management, who would like to broaden their knowledge of the subject and wish to gain a suitable qualification to demonstrate their level of competence, ability and knowledge of the subject. The course is intended to promote ITIL ’Best Practice’ in Availability Management, and allows the course attendees the opportun......
 

Capacity Management is the discipline that ensures IT infrastructure is provided at the right time in the right volume at the right price, and ensuring that IT is used in the most efficient manner. This involves input from many areas of the business to identify what services are (or will be) required, what IT infrastructure is required to support these services, what level of Contingency wil......
 

Adopting a more consistent, up-to-date approach and common terminology to Service Management enables organisations to increase productivity, save costs and improve customer service. This managers bridge course introduces the key changes to this latest version of ITIL. ...
 

Adopting a common terminology and a more consistent approach to Service Management enables organisations to increase productivity, save costs and improve customer service. This one-day overview introduces the key components of ITIL, the considerations when implementing and the accredited examination structure....
 

This course introduces modern techniques for planning, scheduling, reporting, controlling and managing projects. PRINCE2â„?terminology is used throughout, although no prior knowledge of PRINCE2â„?is assumed....
 

This course is designed, for Project Management professionals, in any industry The APMP qualification recognises an individual’s baseline knowledge in Project Management. It is awarded by the Association for Project Management, the UK professional project management association. It is appropriate for people working in the management of projects ranging from individual assignments throug......
 

Foundation is the first qualification that is required to become a PRINCE2â„?Practitioner. This level is aimed at enabling the candidate to act as an informed member of the team using the PRINCE2â„?method. For this they need to show that they understand the principles and terminologies of the method. Practitioner This aims to measure whether the candidate is able to apply PRINCE2â„?methods to t......
 

This course introduces the delegates to the concepts of project management and progresses the delegates through the relevant parts of the PRINCE2â„?method (i.e. where there is project board involvement). The course highlights the role of the business case and how it acts as the foundation for the project, along with the part that the board plays in directing the project to ensure that the projec......
 

This three-day instructor-led course provides students with the knowledge and skills required to implement Microsoft Office SharePoint Server 2007 successfully in their organization. The audience for this course is Business Application Administrators, Web Administrators and Server Administrators who are engaged in the planning, design, and selection of line-of-business applications (including O......
 

Microsoft Certified Applications Specialist (MCAS) is Microsoft’s new business certification qualification specifically for the Office 2007 suite. The certifications are primarily for office workers who use Microsoft Office 2007 programmes as a vital part of their job functions. The MCAS certification is recognised across the world and enables the individual to demonstrate to potential ......
 

The Microsoft Office Specialist (MOS) certification provides computer program literacy, measures proficiency, and identifies opportunities for enhancement of skills. The Office Specialist program offers certification tracks for a number of Microsoft Office versions: Office 2003 editions, Office XP, and Office 2000....
 

At the end of the course, the delegate will be able to: At the end of the course, the delegate will be able to: Plan and create a project using Microsoft Project �Estimate and schedule timescales �Understand various scheduling issues �Manage changes to a project �Print plans and reports...
 

At the end of the course, the delegate will be able to: Exchange project plan data into other applications �View and update a project plan �View and create custom reports �Create custom views �Manage resources and resource conflicts �Record macros...
 

At the end of the course, the delegate will be able to: Design and plan a database �Create and modify a table �Sort and filter data �Create a form and use it to enter and edit records �Perform and save select queries �Create a Report...
 

At the end of the course, the delegate will be able to: Create and use a relational database �Understand, create and edit table relationships �Modify table properties and apply an input mask �Run multi-table queries �Design and create forms with many sections and controls �Create and Customise Reports...
 

At the end of the course, the delegate will be able to: Create slides using a variety of layouts �Enter and format text �Insert pictures and draw shapes �Create Charts and Diagrams �Create and format tables �Set up and run a slide show �Print...
 

At the end of the course, the delegate will be able to: Create and use PowerPoint templates �Modify PowerPoint masters to include headers, footers and numbering �Customise backgrounds and colour schemes/themes �Import from and export to Microsoft Word �Use available features to deliver a presentation �Include multimedia objects in the presentation �Create custom shows �Publish a prese......
 

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