Professional Development Institute of Tourism Correspondence School
Parksville, British Columbia, Canada
http://www.pdit.ca/

International Human Resource Management

Presents an overview of the diversity of the global hospitality industry. Contributing authors offer informed perspectives on human resources issues in 20 countries, representing North America, Europe, Asia, and Africa. Topics include labour market issues, legal and political environments, societal work values, and corporate cultures....
 

PDIT, in partnership with the Educational Institute of the American Hotel & Motel Association, offers the Departmental Specialization Certificate in Five key operational departments. Each of the Five specialization’s feature Four courses departmental specific plus a course on supervision in the hospitality Industry. Students enrolled in the International Hotel Management Certificate of Speci......
 

Helps your employees take charge of the complexities of controlling food, beverages, labour, and sales income. Covers standards determination, the operating budget, and income/cost control, as well as control systems, the basics of computers, and computer applications in planning and control functions....
 

This course teaches you how to buy major commodities and non-food supplies, ensuring the price and product quality that’s right for your property. Learn the how-to’s of dealing effectively with suppliers and master the managerial aspects of purchasing. You’ll discover how innovative purchasing techniques can contribute to profits, efficient operations, and guest satisfaction and learn how to tr......
 

Your staff will learn how to increase your property’s share of the growing leisure and convention markets with the successful resort concepts contained in this course. Shows how to take advantage of the skyrocketing demand for "mini-vacations." Includes the concierge function, computer systems, and health club/spa facility management....
 

Keep your staff informed about security issues, concerns and practices that affect your property on a daily basis. Cover the physical security of the property, asset protection, guest protection, security equipment, emergency management and procedures, OSHA requirements, and more....
 

Teaches employees how to use proven marketing techniques to improve business. Clearly spells out how to develop, implement, and evaluate a marketing plan. Helps your sales staff identify and reach the customers you want by using marketing tactics specific to hospitality services....
 

Training is the key to keeping pace with the industry’s changing demands worldwide. Show your staff how to develop, conduct, and evaluate one-on-one and group training that will reduce turnover, improve job performance, and help your organization attain its goals. Contains a wealth of ideas that can be put to use right away!...
 

Introduces you to the unique world of private club management. From crunching the numbers to providing impeccable service, this course explores the issues that today’s club managers face every day. Loaded with case studies, interviews with club managers and sample contracts....
 

This is designed to acquaint students with quality and leadership issues facing today’s hospitality industry. There are chapters on the Malcolm Baldrige National Quality Award, continuous improvement, quality service, power and empowerment, communication skills, goal setting, high performance teams, diversity, managing organizational change, and strategic career planning....
 

IShows your operations managers how to handle today’s engineering and maintenance concerns. Covers all major facility systems. Clearly shows non-engineers how to understand and speak the language of vendors, suppliers, and maintenance/engineering staff; reduce expenses; and increase the efficiency of your facility’s systems....
 

Gives supervisors and aspiring supervisors the information they need to excel in the hospitality industry. Covers how to recruit, select, and train; increase productivity; control labour costs; effectively communicate; manage conflict and change; and use time management techniques....
 

With this course, your staff can make effective managerial, business, and operational decisions based on a thorough understanding of financial analyses. Includes how to analyze financial statements, identify costs, develop realistic budgets, forecast, plan cash flow, and more. ...
 

Introduces the fundamentals of financial accounting through examples from hotels, restaurants, and clubs. Even managers who feel they are not "numbers people" will easily understand the accounting process and its function in hospitality operations. Summarizes the ten steps in the accounting cycle and covers in detail the income statement and balance sheet, and their uses in hospitalit......
 

PDIT, in partnership with the American Hotel and Lodging Educational Institute, offers the Departmental Specialization Certificate in Accounting and Financial Management. Today’s Hotel Accountants and Controllers must be experts at providing accurate and detailed information to management in an era of growing competition and technological innovations. Successful professionals require outstand......
 

The Professional Development Institute of Tourism, in academic partnership with the Educational Institute of the American Hotel and Lodging Association, offer the Departmental Specialization Certificate in Club Management. This five course program introduces students to the complex world of private club management. Students enrolled in the Club Management Departmental Certificate of Special......
 

PDIT, in partnership with the Educational Institute of the American Hotel & Motel Association, offers the Departmental Specialization Certificate in Seven key operational departments. Specialization offers ideal preparation for anyone that currently serves - or hopes to serve - in a supervisory or department head level position within a hospitality operation. Each of the Five specialization......
 

PDIT, in partnership with the American Hotel & Lodging Educational Institute, offers the Departmental Specialization Certificate in Five key operational departments. Each of the Five specialization’s feature Four courses departmental specific plus a course on supervision in the hospitality Industry. Students specializing in the Rooms Division Certificate of Specialization are primed for a ca......
 

Increase your operation’s convention and meeting business through improved marketing and better service. Your staff will learn how to address meeting planners’ needs and concerns confidently, creatively, and effectively. Offers unique ideas for servicing groups during their stay....
 

Build a top-flight sales team with creative, successful sales and marketing programs that really work. Features new ways to sell rooms and food and beverage services to business and leisure travelers, travel agents, and meeting planners. Industry pros give tips on sales programs and advertising strategies that worked for them, as well as suggestions for playing up the unique features of your pr......
 

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