Training School:
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Total 117 program(s)/course(s) available.
Contract Management and Monitoring The growth in partnering, externalisation and outsourcing requires increased attention to be paid to the role of contract management and the development of effective monitoring techniques.
This course reviews the role of the contract manager and provides a detailed introduction to the techniques of monitoring.
Programme
DEVELOPING THE ROLE
Contract management
Building relatio......
Project ManagementIt is increasingly likely that you will be called upon to join a project team or take charge of a new project. These projects can range from preparing for a major event to moving location to introducing new systems or processes.
This course is designed for those who manage or work in project teams and require a basic introduction to the principles and practice of project management. The co......
CoachingIn today¡¯s pressurised and changing working environment, people managers and leaders are increasingly expected to ¡®coach¡¯ their teams and individuals in order to improve performance. Coaching as a style, set of principles or an approach to achieving results is still relatively new to many organisations. This course aims to introduce you to coaching and how it can make a real difference to the......
Performance ManagementThis course will enable you to focus on the performance management cycle and the essential skills required throughout the year to get the very best from those you manage on a day-to-day basis. Focused on continuous improvement and people performance you will be able to integrate performance management into your daily work routine in order to face the end of year review with renewed confidence. ......
Improving People PerformanceMarket conditions are tougher than ever and there is greater pressure for stronger performance. Managers have the challenge of establishing a rigorous culture of performance management ¨C one that holds people accountable whilst still empowering them and encouraging growth.
The course is intended for managers who have some experience of people management and now need to drive and manage perf......
LeadershipLeading a group of individuals and enabling them to work as an effective team is a skilled and rewarding job. This highly interactive workshop will develop your skills as a leader and enable you to communicate effectively, develop and strengthen existing and future teams.
Programme
THE TASK
Aims and setting measurable objectives
Strategy ¨C how to assign roles and responsibiliti......
Time ManagementThe effective use of time has become an essential business skill. The pressure to achieve more with fewer resources and in less time has become the norm. Too often the response is to extend the working day, take work home and shoulder an even greater workload.
The aim of this course is to show that the only effective answer is to work smarter not harder, to manage priorities and to plan and ......
Business WritingThis participative course introduces key principles of effective business writing through a range of real life examples and practical activities. Participants have the opportunity to apply the key principles learnt in a range of activities. Participants leave the course able to
Identify the features of effective business writing and incorporate them into their own letters, e-mails, faxes ......
Successful PresentationThis one-day course is suitable for newcomers to public speaking as well as for those wishing to re-assess and brush up their skills. The course aims to enhance confidence to speak in a natural and effective manner to all sizes of group, both formally and informally, and practice skills in a supportive environment.
The programme is highly interactive involving discussion, practical exe......
Working RelationshipsOBJECTIVES
To understand why you behave in the way you do
To recognise what strengths you can bring to a relationship and how you can use them to relate effectively with others
To recognise and understand your own ¡®challenging relationships¡¯ and what you can do to positively manage them
To develop practical communication techniques to build rapport
To understand and recognise potential c......
Positive Influencing SkillsOBJECTIVES
To identify the meaning and importance of positively influencing others
To appreciate the fundamental principles behind what constitutes positive influencing skills
To understand and be able to select the strategies and techniques for influencing
To practice and get feedback on your personal influencing style
To recognise the productive use of power as a means to influence oth......
Negotiation
All relationships, are about give and take. The problem we face is finding a balance whereby neither party feels used or abused. If a person believes that their needs are not being considered, bad feelings can lead to destructive arguments or losing the client/supplier.
Individuals are not born with the ability to be successful negotiators. During the day we will introduce and practice the......
AssertivenessAssertiveness is a skill that enables us to communicate our needs, wants and feelings clearly. Most of us have been in situations where our reactions were not appropriate. Assertiveness is not aggressive or manipulative behaviour but a tool to help us relate to others and so achieve a win ¨C win solution to problems. This is an interactive workshop and is suitable for anyone who has to deal w......
Trademark LawThis course, designed to build on our Introduction to Intellectual Property course, is ideal for newcomers to the subject and for anyone needing a basic grounding in trademark law and practice.
It provides an overview of the UK and EC trademarks systems, including the law of passing off and a description of the process of registering a trademark. The different approaches of some foreign juri......
Copyright LawThis course, designed to complement and build on our Introduction to Intellectual Property course while providing a stand-alone introduction to this subject, will provide participants with a knowledge of the basic principles of UK copyright law. It covers topical issues including database protection, copyright in computer programs and the application of copyright principles to the internet, an......
Contract LawThe course is aimed at providing a sound introduction to the English law of contract. Although this is one of the oldest areas of law, the course looks at modern methods of contracting and the way things can go wrong in contracting procedures. All business is based upon contracts and the purpose of the course is to consider the making of a contract, matters which can affect its validity, the co......
Competition LawCompetition law seems never to stand still, making compliance difficult to acheive. The Competition Act 1998 made radical changes to domestic competition law, the Enterprise Act 2002 made compliance still more important with the introduction of criminal sanctions, and in Regulation 1/2003 the European Community competition system has thrown a greater burden on business to assess their own activ......
Company Law Update
The Companies Act 2006 (previously the Company Law Reform Bill) is the largest Act ever to come from the British parliament and represents the most far-reaching changes to corporate law in this country since the Acts of 1844 and 1845 passed by the Gladstone government. It received Royal Assent on 8 November 2006 and is likely to be brought into force by delegated legislation during 2007 and ......
Employment LawThe focus is very much on the practical application of the law in the increasingly complex and area of employment. The basic legal requirements will be highlighted but then the emphasis will be on how the law is applied in the workplace. Prior knowledge is not assumed but at the end of the day delegates should have a clear understanding of how to make the law work for them as employers. Worke......
VAT in Insurance
This course covers those aspects of VAT specific to the insurance industry. It is intended for those with responsibility for the VAT accounting of insurance companies, brokers and underwriting agents. It will also consider VAT mitigation techniques with reference to decided cases. A prior knowledge of the topics covered in Introduction to VAT in Financia......
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