Reed Learning
London, United Kingdom
http://www.reedlearning.co.uk/

The Executive PA

The PA is a pivotal role in the management team and this course equips senior PAs with the skills to achieve organisational objectives through partnership with their manager, as well as time management and communication to really contribute to the management team Course Overview �Expectations: Your role as an Executive PA, Secretary, Executive Secretary? Competencies for excellence and......
 

This course will teach delegates to present the right image for their organisation through effective communication and customer care. It will show you how to build rapport through appropriate tone and demeanour and handle complaints or difficult people. Essentially, this is a course that will ensure each customer has a good experience and will return to your organisation Course Overview ......
 

The ability to distil key points and document decisions and actions is a technique that can be taught and perfected. Minute taking is not about speedwriting but about recognising what is important and understanding the needs of the participants. This course will show you how to compile concise meeting notes covering all key points without wasting words or time Course Overview �Understan......
 

Remote management can result in communication and logistics problems and a poor team spirit. Don’t let negative aspects of remote management affect your organisation. This course will show you positive ways to combat these issues and equip you with practical tools to increase morale and lead your team to success. Course Overview �The problems of remote management �The role of the lead......
 

This course examines the whole bid cycle and provides tools and structures to enable you to analyse the requirements, pull together the resources and information required and develop a compelling proposal whilst sticking to tight deadlines Course Overview �Understand Bid basics �Recognise the Bid cycle �Establish the role of management and the procedures �Identify the customer’s......
 

This course focuses on understanding what ‘best practice�sales management is and isn’t, which will allow you to identify what elements of sales management behaviour you want to develop and/or improve. Course Overview �A two day interactive session, covering the following key topics: o Understanding and managing the corporate context for sales o Formulating and refining your sales ......
 

This is about doing all the right things to influence the prospect in the limited time available in prospect meetings. Course Overview �Gain an understanding of all the key elements of best practice selling in face-to-face situations: o Preparing and researching appropriately, in order to accelerate your progress in prospect meetings o Professional behaviour at the beginning and thro......
 

Those newly appointed to a purchasing role, or purchasing executives and buyers who wish to learn best practice. This course would also be useful for salespeople who want to gain a full understanding of the purchasing function What is it about There are immediate financial rewards to be had from making the right purchasing decision. This course provides a complete overview of the purch......
 

Under increasing pressure to evolve, organisations and managers are faced with an increasing number of risks and potential threats. Delegates will be guided through the process of risk management, providing them with a practical approach to analysing risks, qualitative and quantitative measurements and developing control mechanisms. The trainer will assist you in developing and applying a str......
 

PRINCE2â„?stands for Projects in Controlled Environments and is a structured framework for the efficient running of any project. It draws on the experience of hundreds of projects and project managers, and the method can be tailored and scaled according to your particular project demands. The Practitioner level qualification provides all the tools you need to plan, implement and review a PRINC......
 

PRINCE2â„?stands for Projects in Controlled Environments and is a structured framework for the efficient running of any project. It draws on the experience of hundreds of projects and project managers, and the method can be tailored and scaled according to your particular project demands. The Overview day provides a summary of the structure and content of the methodology and how it can be appl......
 

PRINCE2â„?stands for Projects in Controlled Environments and is a structured framework for the efficient running of any project. It draw on the experience of hundreds of projects and project managers, and the method can be tailored and scaled according to your particular project demands. The Foundation certificate provides an insight into the process-oriented approach of the PRINCE2â„? projec......
 

This course is essential for those who manage projects, or those who are about to become involved in the management, planning or implementation of a project. What is it about Effective projects techniques help you reduce spend, beat deadlines and plan for problems before they occur. All projects need a beginning, middle and end, and this course will show you the essential components re......
 

The full Managing Successful Programmes (MSP) practitioner course provides an intense programme of learning to deliver the full range of skills needed to manage programmes of work, taking you from foundation level to passing the practitioner exam. What is it about Programme Management is the co-ordinated management of a portfolio of projects which change organisations to achieve benefit......
 

Programme Management is the co-ordinated management of a portfolio of projects which change organisations to achieve benefits that are of strategic importance. Course Overview The following subjects will be covered during the course: �Identifying a programme �Defining a programme �Programme planning �Benefits management �Issue and risk management �Establishing a programme......
 

In this pilot course you will discover how to mine your own resources to gain deeper rapport with people and develop the skills of top communicators. You will learn how to incorporate NLP into your life to, create more motivation in yourself, make better decisions, be more confident and much more. What is NLP? NLP, neuro-linguistic programming, is a technology and an approach that comes fro......
 

If you’re looking for better ways to choose the right provider or outsourced agency, this course is for you. It teaches you clear, assertive communication techniques to ensure high service performance. You will learn what to look for in tenders and how to define key supplier competencies to get the best deal for your organisation. Course Overview �Understand the supplier environment �......
 

This practical course provides an insight into one of the core skills all managers must possess �delegation. As well as exploring what to delegate and when, it will also provide immediately useful coaching and development techniques that are fundamental to delegating effectively. Course Overview �Managing empowerment The 3 greatest sins Why we avoid delegating The benefits of dele......
 

Microsoft Project software is essential for those looking to manage the complexities of multiple projects more effectively. This course helps you plan your project using essential processes and systems. You will look at the whole project cycle; from planning and defining requirements to tracking and reporting on progress. Course Overview �Understand the requirements of your project �......
 

This course equips you with the technical skills, understanding and confidence to produce meaningful information using Excel. You will learn to use graphs, links and advanced functions to summarise data more effectively and with greater accuracy. Course Overview �Use graphs to represent data �Understand advanced editing procedures of graphs �Use pivot tables to summarise data effe......
 

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