Richardson
Philadelphia, Pennsylvania, United States
http://www.richardson.com/

Customer Service

Exceptional Customer Care curriculum provides Customer Service Representatives with the skills and strategies to increase the quality of the customer experience and build customer loyalty, and ensure that Customer Service becomes a differentiator that leads to increased business. Exceptional Customer Care - Face-to-Face - Phone Call Center Service to Sales Customer Care �Email C......
 

Consultative Negotiations curriculum provides Sales Professionals with a practical negotiation process, skills set, and tools for negotiating in a competitive environment to create win-win deals, increase their profit margins, and strengthen relationships. Consultative Negotiations* Internal Negotiations Team Negotiations Collections *Web-based learning, diagnostics, Train-the-Trai......
 

Richardson’s Sales Management Programs ensures Sales Managers have the strategies, skills, and mindset to develop their sales professionals as individuals and as a team. The focus of the Sales Management Curriculum is support to the salesforce that results in achievement of revenue goals and strong organizational loyalty. The key courses in this curriculum help Managers to assess, develop, rein......
 

Richardson’s Sales Management Programs ensures Sales Managers have the strategies, skills, and mindset to develop their sales professionals as individuals and as a team. The focus of the Sales Management Curriculum is support to the salesforce that results in achievement of revenue goals and strong organizational loyalty. The key courses in this curriculum help Managers to assess, develop, rein......
 

Richardson’s Sales Management Programs ensures Sales Managers have the strategies, skills, and mindset to develop their sales professionals as individuals and as a team. The focus of the Sales Management Curriculum is support to the salesforce that results in achievement of revenue goals and strong organizational loyalty. The key courses in this curriculum help Managers to assess, develop, rein......
 

Richardson’s Sales Management Programs ensures Sales Managers have the strategies, skills, and mindset to develop their sales professionals as individuals and as a team. The focus of the Sales Management Curriculum is support to the salesforce that results in achievement of revenue goals and strong organizational loyalty. The key courses in this curriculum help Managers to assess, develop, rein......
 

Richardson’s Developmental Sales Coaching training solution and support tools improve coaching skills to develop a team’s ability to sell in a consultative manner. This integrated training solution combines a proven, practical coaching methodology with customized exercises and cases that reflect the most challenging and most common sales and technology coaching issues globally. Ad......
 

Richardson’s Sales Management Programs ensures Sales Managers have the strategies, skills, and mindset to develop their sales professionals as individuals and as a team. The focus of the Sales Management Curriculum is support to the salesforce that results in achievement of revenue goals and strong organizational loyalty. The key courses in this curriculum help Managers to assess, develop, rein......
 

Strategic Relationship Management Stragetic Opportunity Management Time and Account Management Web-based Learning, Diagnostic and Train-the-Trainer also available for these programs ...
 

Our Sales Process Programs provide the training and tools to effectively manage and expand relationships. Your sales team will learn how to: - create winning game plans - develop a winning sales strategy - use a consistent sales process and language - select and allocate the right team resources - improve accuracy of forecasting Our process programs are fully blend......
 

Strategic Relationship Management Stragetic Opportunity Management Time and Account Management Web-based Learning, Diagnostic and Train-the-Trainer also available for these programs ...
 

Richardson’s Sales Strategy Programs provide Sales Professionals and their Managers with a process, tool, and common language to use to help manage and maximize major, complex relationships. In this program, Sales Professionals work on priority relationships to build strategic and tactical plans to increase their share of client business and position themselves as a Trusted Advisor to key rela......
 

Selling to a group can be more demanding than one-on-one calls because there are often diverse needs in the audience, the sale is often more complex and bigger ticket, and the presentation is at the final stage, where more is at stake. Richardson’s Sales Presentations programs increase the effectiveness of Sales Professionals in delivering Sales Presentations by providing a process for pre......
 

Richardson’s integrated sales curriculum covers all phases of the sales cycle to ensure Sales Professionals have the skills, strategies, and tools needed to achieve revenue goals and build strong client relationships. All programs are integrated to create building-block development. Consultative Selling* Trusted Advisor* Strategic Prospecting* Telephone Selling* Call Center Selli......
 

Pages:- 1

School Index A~Z: A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z

Tips: Besides Acquiring latest course information by the search form, Students can also leave their study interests here and let schools callback.