Sauder School of Business
Vancouver, Canada
http://www.sauder.ubc.ca/

Effective Grievance Handling

This seminar provides you with practical guidance in administering the collective agreement and the grievance process more effectively, in turn improving workplace relations and helping to avoid costly grievance arbitration procedures. Participants from both management and unions are encouraged to attend. Benefits of Attending By attending this seminar, you will: increase your confide......
 

Delivering what Directors need to know Directors today must stay current in a range of specialized areas, including law, finance, securities, and accounting. The Directors Education Program provides the knowledge and skills needed to ensure highly functioning board members that can monitor and advise management with confidence. What does the program offer? The Directors Education Pro......
 

This seminar develops your capacity to think and act strategically in your organization by introducing the latest ideas and practices in strategic management. You’ll learn how strategic planning can be used to identify opportunities for growth and facilitate decision making. Benefits of Attending By attending this seminar, you will learn to: identify the forces that are changing you......
 

A Balanced Scorecard is a set of measures that provide a comprehensive business overview. It includes not only measures that track past actions, but also those that drive future performance. In this workshop you will build the skills to create a Balanced Scorecard for your organization, and prepare to champion its final development back at work. Benefits of Attending Attending this seminar ......
 

In this seminar, you will learn how to design an effective performance management system and implement it successfully in your organization. The focus is on maximizing the contribution of your people to organizational goals. You will also learn how the system can be used for the benefit of people. Benefits of Attending Attending this seminar will help you to: define a job in terms of th......
 

This workshop is designed to explore, enhance and encourage your creativity. You’ll identify personal barriers to creativity, and practice techniques for overcoming them. You’ll also learn about the organizational context within which creativity occurs. Benefits of Attending Attending this seminar will help you to: recognize the key factors required for your personal creativit......
 

This seminar provides managers with the tools to analyze opportunities and create business plans that can help them visualize where their firm, department or project needs to go, how to get there and what to do along the way to reduce uncertainty, manage risk and maximize opportunities. Benefits of Attending Attending this seminar will enable you to: create a business plan you can use to ......
 

Translate Vision and Values into Measurable Behavioural Results In this seminar, you will gain tools to design and implement an innovative corporate culture that maximizes the contribution of everyone within the organization. You’ll explore the links between culture and key organizational objectives, and learn how values can be translated into measurable behavioural results. Benefi......
 

This ’how-to’ seminar provides an overview of cost-benefit analysis, cost-effectiveness analysis, multi-goal analysis, and related techniques for evaluating public sector projects at the federal, provincial and local levels. Benefits of Attending By attending this seminar you will learn: how to evaluate public sector projects how to choose among alternative evaluation techniqu......
 

Develop a Powerful Business Advantage As social responsibilities are placed under an increasingly bright spotlight, we have all seen how organizations can suffer from poor reputation. This seminar equips senior managers with the knowledge and skills they need to plan, implement and manage an effective corporate reputation management strategy that will deliver measurable business results. ......
 

This seminar is designed for new managers who wish to support their career development by sharpening skills in the crucial areas of speaking, listening and interpreting interpersonal communications. The interactive format affords ample opportunity for practice and feedback. Benefits of Attending Attending this seminar will enable you to: learn about your personal style of communicatio......
 

In this workshop, you will firmly establish coaching skills as an essential element in your leadership toolbox. You will increase your self-awareness of who you are and what you do as a coach. You’ll learn to apply a core set of coaching skills, and discover how these skills can enhance your overall leadership effectiveness. Benefits of Attending Attending this seminar will enable you to: ......
 

In this action-packed seminar, you will learn vital coaching and mentoring skills used by great coaches for developing competencies and confidence in people and promoting a ’can-do’ attitude for getting the job done well. Benefits of Attending Attending this seminar will enable you to: assess your strengths as a coach and mentor learn new ways of coaching to achieve improved......
 

This seminar describes how to build stronger, more effective relationships with customers. You’ll gain the tools you need to plan, implement and manage customer relationship initiatives that will deliver measurably better business results. Benefits of Attending Attending this seminar will help you: link customer relationships to your business goals understand the range of techniqu......
 

This seminar helps managers and human resource professionals understand the latest issues affecting their organization’s ability to attract, retain, develop and motivate talented people. You will discover best practices strategies and techniques that can have a positive impact on people retention, and the roles played by key people in supporting these strategies. Benefits of Attending ......
 

In this seminar, you will learn to apply continuous assessment techniques in your department or organization. You will develop action plans for improvement, and return to work with a renewed focus on improvement opportunities. Benefits of Attending Attending this seminar will enable you to: develop action plans for improving your maintenance and production functions learn and apply v......
 

It is no longer effective to lead by command. Instead, managers need to cultivate people and help them share their ideas in productive ways. In this workshop, you will build skills and practice the tools of the trade that will hone and enhance your abilities as a facilitative leader. Benefits of Attending Attending this workshop will help you: facilitate dialogues that build trust and com......
 

Practice makes perfect as much in negotiations as in any other aspect of business. This seminar offers an opportunity to evaluate and improve negotiation skills associated with both competitive and collaborative styles. You will focus on developing specific negotiating behaviours through exercises and individual feedback. Benefits of Attending Attending this seminar will enable you to: ......
 

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