Silicon Beach Training Ltd.
Brighton, East Sussex, United Kingdom
http://www.siliconbeachtraining.co.uk/

Key Account Management

Learn how to grow your sales volumes and Key Account business quickly and effectively Most markets and industries are operating in an increasingly crowded market space. For many, the option of further reducing price to compete is simply not an option. Survival in today’s market place is dependant on many more elements than price alone. You have to be able to differentiate yourself and your p......
 

The Receptionist is the first person who a visitor sees on entering an office. Their impression of this person will affect how they approach the rest of their visit. A professional receptionist who seems pleased to talk to visitors and can sort out their problems whilst handling the demands of the ringing telephone without losing their cool is an asset to any organisation. Receptionist Sk......
 

It’s not just what you say, it’s how you say it! Verbal communication is the most powerful tool humans have. This voice coaching training course teaches delegates different ways of using this tool. This comprehensive one day voice coaching training course will provide participants with a greater understanding of how to enhance their individual vocal skills to help engage and motiv......
 

Personal effectiveness is a result of not just one thing, but of a combination of factors which all impact upon each other. This Personal Effectiveness training course is designed for those who seek to further develop the key skills and techniques needed to build personal impact, influence and effectiveness in dealings with others. Personal Effectiveness Training Course Objectives As a......
 

NLP is an ever-growing collection of information, insights and mental techniques that can enable you to improve how you think, behave and feel - and assist others do the same. The main focus of this NLP training course is: How language works and therefore how it can be used most effectively, both to communicate with yourself and others. Neuro refers to how the mind and body interact wit......
 

Counselling is a process where clients are supported in dealing with their personal and interpersonal conflicts by a therapist. It involves active listening skills, empathy, knowing human nature, timing and congruence. This 2-day introduction workshop allows participants to practise these skills with relevant scenarios, and receive individualised feedback. The course is designed to build pa......
 

This Consulting Skills training course is designed for anyone operating in a consulting capacity. The programme is particularly suitable for those consulting in their professional field or as an internal consultant. Consulting Skills Training Course Objectives Having completed this Consulting Skills training course participants will be able to: Build an effective working relationship wit......
 

Business is a constantly changing environment. What used to work often no longer does. Without change and growth businesses come under ever increasing threats from competition that gets ever smarter. The problem is how do you motivate the key players in your organisation to be more Innovative, to find new ways of doing business, to find better ways of solving problems, and to stop problems befo......
 

Meetings are a key tool in the successful management of business activities. All too often time and effort is wasted by calling and attending meetings which are not well prepared, have no clear purpose and where attendees fail to participate in making decisions. This Effective Meetings training course aims to assist in dealing with those aspects which inhibit the effectiveness of meetings an......
 

Businesses often encounter financial difficulties as a result of either inadequate budgeting or errors within the compilation of the budgets. This Budget & Cost Control training course takes a practical approach to financial planning for the organisation and considers: the compilation of budgets; how to identify potential problems arising and suggests actions which can be taken. It also looks a......
 

An intensive one-day Bookkeeping course aimed at giving those with no or little previous knowledge, an understanding of double entry bookkeeping. Bookkeeping Training Course Objectives Delegates will be able to produce accounts to trial balance, as well as produce a simple Profit & Loss and Balance Sheet. Bookkeeping Training Course Content Introduction and Objectives The purpose of do......
 

This minute taking training course is designed to help participants develop their skills for taking notes at meetings and learn and practise techniques for writing clear and accurate minutes and agendas. Minute Taking Training Course Content The use and importance of minutes Procedural aspects Content and structure of minutes and how to select an appropriate format Preparation: Issues......
 

The primary value of a business plan is to create a written outline that evaluates all aspects of the economic viability of your business venture including a description and analysis of your business prospects. This 1-day Business Plans training course can be tailored to meet your specific requirements. Writing Business Plans Training Course Content What is a Business Plan? Why Prepare ......
 

This Professional report writing training course offers delegates new skills for presenting information in an interesting and professional way. Presenting information in a written form is a problem that is increasingly faced by all managers. While financial data is frequently a key part of such reports, it is usually the narrative element which causes trouble for the writer and, sadly, confu......
 

This Stress Management training course is for anyone encountering pressure in the working environment and who would like to feel better equipped to handle it. Learn how to stand up to stress and how to see it as an opportunity for personal growth and development and not a threat. Stress Management Training Course Objectives This Stress Management training course is designed to enable de......
 

To listen, really listen is a difficult thing to do. Frequently, we hear what someone is saying without giving it our full attention and without fully understanding what has been said. This Listening Skills training course will give participants a range of techniques which they can use to improve their ability to listen. Active Listening Skills Training Course Objectives During this Lis......
 

Millions are lost every year by poor handling of telephone enquiries. Customers who are well handled will call again and bring more business. Most poor technique is not through indifference, rather a failure to see things from the customer’s perspective. As such, it is relatively easy to bring about substantial improvements by application of the techniques taught on this telephone skills t......
 

Powerful communication techniques are vital for anyone who needs to influence other people to achieve results. During this Communication skills training course you will learn to enhance your natural communication skills and improve your ability to convince and motivate others. Business Communication Skills Training Course Objectives During this business communication skills training course......
 

This Presentation Skills training course is designed to give you confidence when delivering presentations. During this presentation skills training course delegates will learn how to overcome, and use problems to their advantage in order to give maximum impact with presentations. In addition to this presentation skills training course we also offer a private advanced presentation skills trainin......
 

Focus groups are a vital tool for quality & process improvement and staff development strategies. Often focus groups can identify areas to include in staff/customer surveys; improve staff motivation and morale; or generate creative ideas to problems or areas of improvement. There are a range of skills needed by a facilitator and this two day Facilitating Focus Groups course will take delegates ......
 

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