SkillSoft
Nashua, New Hampshire, United States
http://www.skillsoft.com/

Project Life Cycles and Stakeholders (Certificate)

Every project has a beginning and an end, but what happens in between is less predictable. The project life cycle will most likely involve uncertainties, and it’s how these uncertainties are handled that determines the outcomes of the project. The more familiar one is with project phases and stakeholders, the more easily one can keep the project on track and on budget. Organizations might ......
 

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The Six Sigma® DMAIC system is a roadmap that shows the way to process and performance improvement. The second phase in the roadmap, the Measure phase, provides a methodology and tools for collecting data and establishing baseline measures of current processes. However, measurement itself can be problematic. A measurement system is only as good as the measuring instruments and the operators, a......
 

Most business processes are 90% waste and 10% value-added work. The challenge for businesses today is to find new ways to dramatically reduce costs and improve investment returns while better serving their customers. To meet these challenges, organizations have turned to Lean Thinking, which seeks the elimination of all forms of waste, strives for continuous improvement, and simplifies business......
 

Two key methodologies for improving operations in the manufacturing world are lean manufacturing and Six Sigma®. Both are designed to reduce variation, yet each takes a different track. While Six Sigma utilizes data and statistical analysis to measure and improve a company’s operational performance, lean manufacturing collocates all of an organization’s processes in sequential order,......
 

How do you ensure that the maintenance requirements of physical assets are met as cheaply and effectively as possible? The goal is to reduce downtime and minimize maintenance costs. Total Productive Maintenance (TPM) is a systematic approach to eliminating waste associated with production equipment and machinery. It is an approach that seeks to engage all levels and functions in an organization......
 

Imagine designing products that assure customer satisfaction and value the first time, every time. Design for Six Sigma (DFSS) is a methodology in product design that depends on having a clear understanding of required process capabilities. These capabilities and their interactions need to be understood statistically and must focus on meeting customer specifications. DFSS is used to design or r......
 

The Measure step of the DMAIC system used in Six Sigma® relies on the use of probability and statistics to produce information on variations in process. Black Belt candidates must be proficient in descriptive, inferential, and process-oriented statistical thinking; must understand how to stratify data; and must appreciate the uses of the Central Limit Theorem and inferential statistics to inte......
 

Mark Twain once said, "Everybody talks about the weather but nobody does anything about it." Unlike the weather, serving customer needs is something companies actually can do something about. Quality Function Deployment (QFD) is a systematic process for motivating a business to focus on its customers. In a Six Sigma® environment, such a focus is central to success. In this course, yo......
 

Yogi Berra once said, "The other teams could make trouble for us if they win." While the quote is just one of Mr. Berra’s many adages, it does provide a clue to the importance the legendary baseball coach placed on effective teamwork. Teamwork is no less important in the Six Sigma® world. In fact, more than one Six Sigma expert has stated unequivocally that without effective tea......
 

By addressing customer needs, streamlining processes, minimizing variance, and addressing poor quality and inefficiency, Six Sigma® can encourage a more profitable and sustainable business. The development and leadership of an effective team is critical if these outcomes are to be achieved. An effective Six Sigma team comprises the right people using their skills in collaboration with each oth......
 

In today’s business world, competition is tough. Organizations are under a great deal of pressure to become more productive and more efficient while developing new, innovative products and services more rapidly than ever before. Management is demanding improved quality, reduced costs, and increased productivity with fewer resources. How can organizations respond to these pressures while re......
 

What exactly is Six Sigma®, and why is it important to your company? This course helps you to make that determination through a discussion of basic concepts underlying the Six Sigma philosophy. A broad overview is provided of the initial development of Six Sigma; Six Sigma’s uses in leading companies to date; the benefits to be realized by successful deployment, and the metrics and core c......
 

Six Sigma has become synonymous with quality in the business world, but there is no prescriptive process for planning and launching a Six Sigma initiative. Each business must learn to call upon the strengths and abilities of its diverse professionals, from executives to highly trained technical specialists. What are the roles of each in the Six Sigma process? What planning should take place to ......
 

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