Sprott School of Business
Ottawa, Ontario, Canada
http://sprott.carleton.ca/

Management Development Program for Women (Certificate)

The Management Development Program for Women (MDPW), is designed for highly motivated women who wish to develop management skills they can use immediately in a practical work environment. It has been offered since 1992 by the Centre for Research and Education on Women and Work (CREWW), Sprott School of Business, Carleton University. The integrated courses in this program concentrate on: t......
 

The Management Certificate Program (MCP) is a professional non-credit program approved by the Senate of Carleton University. Its courses are recognized by many public and private sector professional associations, including the Certified General Accountants Association of Ontario, the Canadian Institute of Management, the Human Resources Professional Association of Canada, the Institute of Canad......
 

Good hiring decisions can save companies millions of dollars every year. The cost of replacing an employee can total two to three months of an employee’s salary. Productive job interviews result from good selection methods and skill. This seminar will provide you with the knowledge and skills to plan and conduct quality interviews that will lead to sound hiring decisions. PROGRAM CONTE......
 

Changes in foreign exchange rates can dramatically affect the cost of a purchase made in a foreign currency, or can turn a profitable sale into a losing one. Similarly, floating interest rates can expose an organization to unexpected interest costs if rates go up. There are many financial instruments available that enable an organization to hedge against unfavourable foreign currency and intere......
 

For many managers, the company’s financial statements remain a mystery. However, as these managers move into increasingly senior positions, incentives are frequently tied to those very statements, and discussions regarding financial performance become more regular. A basic understanding of both financial statements and project evaluation tools allows for rational decisions and intelligent discu......
 

Process facilitation can make the difference between work sessions that go nowhere and ones that are stimulating and productive. We form work teams and hold meetings to capitalize on the collective intellect, diversity of experience, and multitude of ideas of our employees. We hire the brightest and the best, and we expect the kind of results that will give us a competitive edge and generate pr......
 

This program is designed to provide the busy business leader with the opportunity to develop leadership awareness and skills in a modular format. Participants will review current models and tools and discuss leadership as an essential competency in resolving business problems. In addition, the group will discuss real day-to-day leadership issues that the participants bring to the session. Vario......
 

being placed on managers and their staff in these sectors to adapt to their new environment. The benefits of attending this program include: acquiring value-added skills and core competencies necessary to develop strategic public sector and non-profit marketing strategies, ability to assume more senior positions and responsibilities in the public and non-profit sectors, sharing experiences with......
 

Research shows that strong teams have strong leadership. Effective team leaders see leadership as a role, not a position. They see their role as serving team members as they, in turn, serve the team task. This workshop explores the role of leadership in creating and maintaining high-performance teams; it recognizes that productive teams are central to the effectiveness and productivity of the e......
 

The past several years have seen an explosion in the interest in project management. Companies of all sizes have projects that have quickly become extremely large, very expensive, and critical to the organization. Unfortunately, many of these projects are not delivered on time, on budget, or within their initial scope. Consequently, organizations are now looking to individuals with project mana......
 

Does your Systems Development Life Cycle (SDLC) allow your business functions, processes, and organization’s structure to collaborate in achieving your business goals and strategies? If you change a business process can you see the impact on your business or the organization’s other assets? Who will be impacted by the change? What systems are affected? What other business processes need to be r......
 

Quality of life turns on the quality of our interpersonal relationships and interpersonal skills are key to building relationships.. The twin skills of active listening and assertive communication enable you to effectively influence others; provide clear feedback; negotiate terms of engagement; and engage in meaningful dialogue. The principle of respect and understanding is integral to the cont......
 

Marketing’s role is frequently seen as reactive and tactical - more concerned with the delivery of leads and t-shirts, than with value. But Marketing has to deliver a real ROI to the company - ie real sales with real margin dollars. One of the ways it can do this is through the development of integrated communications campaigns. By defining corporative objectives, branding, positioning and......
 

The ability to successfully navigate one’s way through conflict is a skill no one should be without. This course will take the participant through all of the essential skills, techniques and tools necessary to conflict resolution. Whether you yourself are in a conflict with someone, or you have to facilitate a conflict between two or more people, this course will be an indispensable component o......
 

Understanding budgeting is a core competency for all leadership teams. Your budget is the key financial control tool used to manage a department. Working in teams, participants learn how to forecast and build a budget that communicates ideas and maintains control of their activities. Following this one-day budgeting skills workshop, managers return to work ready to competently construct realist......
 

Effective writing boosts your image, makes decision-making easier, and portrays your organization as professional and efficient. After completing this workshop, you will be better able to prepare meaningful business documents and tackle even the most awkward communications with confidence. PROGRAM CONTENT Understanding the Business Reader Straight talk - communicating in terms the ......
 

This workshop combines instructor presentation with skill developing activities and the encouragement of participant feedback. Understanding Communications Psychology The "common sense" revolution in business writing How formal should you be? Tell it like it is, but be positive and appropriate Six principles of communication psychology Reading for professional growth a......
 

The workshop includes practical instruction on the "what", "why", and the "how" of all essential case elements: Defining the business case subject: describing what the case is about, concretely and completely Stating the purpose: this answers the questions of "What decisions or actions will be taken based on business case result? By whom? and when?"......
 

Exploration and analysis of enterprise architecture frameworks used to guide organizations in aligning business and IT strategies and goals while enhancing organizational efficiency in the adoption and use of IT. Models of IT Governance....
 

Service level management, services reporting, service continuity and availability management, budgeting and accounting for IT services, capacity management, and information security management. Service level agreements (SLAs) and information technology security techniquesr subjects....
 

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