Sunset Learning Institute, Inc.
Albuquerque, Atlanta, Austin, Baltimore, Boston, Charlotte, Chicago, Dallas, Los Angeles, New York, United States
http://www.sunsetlearning.com/

Scalable Cisco Internetworks (Certificate)

The five-day BSCI 3.0 course covers routing protocol training for professional-level skills in building Enterprise level router networks and applications. Integrates Advanced Technologies. Course Objectives In this course, students will learn how to create an efficient and expandable enterprise network by installing, configuring, monitoring, and troubleshooting network infrastructure equi......
 

This five-day BCMSN v3.0 covers CCNP training for advanced skills in building enterprise level switched networks and applications, and integrates Advanced Technologies such as VoIP and wireless. In this course, students will learn how to create an efficient and expandable enterprise network by installing, configuring, monitoring and troubleshooting network infrastructure equipment (especiall......
 

This four-day course is intended for personnel within the call center environment who will have day-to-day interaction with the ICM products from Cisco. The course covers ICM configuration, basic scripting, and basic reporting, as well as an overview of the ICM product, routing, pre, post and translation routing. This class is geared toward implementing ICM in a Traditional ACD environment but ......
 

This five-day course provides knowledge and hands-on deployment experience for Unified Contact Center Express and Unified IP IVR. Deployment tasks include planning, installation, configuration, administration, script development, agent and supervisor deployments and troubleshooting. Course Objectives After completing this course, students will be able to: Design and plan a Unified Con......
 

Cisco Unified Voice Portal Implementation (CVPI) 7.0 is a hands-on, instructor-led course that covers the tasks necessary for the operation, administration, maintenance and provisioning (Ops Console) of Unified CVP as it is installed in a comprehensive Intelligent Contact manager Enterprise (ICME) environment. Lab exercises address the configuration of all CVP 7.0 product components as well as ......
 

This five-day course teaches each student to use the CVP Studio graphical tool to build self-service IVR applications and to run and maintain them on the CVP VXML Server. This course also introduces the student to the other servers that may be part of their CVP solution. Hands-on practice includes programming labs and building applications that incorporate every element of CVP Studio into a......
 

Data ONTAP® 7.3 Fundamentals is an instructor-led course designed for those who provide support and administration on NetApp® storage systems running the Data ONTAP operating system. The course covers Write Anywhere File Layout (WAFL) file system, volumes, aggregates, qtrees, and quotas. Hands-on labs for the course focus on the basic administrative use of Data ONTAP in NAS and IP-SAN environme......
 

DCASD is a 5-day, instructor-led, lecture / lab course. You will learn how to deploy and configure intelligent network services using the Cisco ACE Products, Catalyst 6500 Application Control Engine (ACE) 4710 . This course covers all of the key features of the ACE products, including resource virtualization and management, server load balancing (Layer 2-4 and Layer 7), SSL termination and offl......
 

The Content Services Switch Operation and Configuration course provides customers with essential knowledge required for deploying content switching networks and layer 4-7 switching applications. The four-day operation and configuration class provides customers with intensive hands-on training using Cisco 11500 Series Content Services Switch and Content Switching Module for Cisco Catalyst 6500 S......
 

ACESM is a four-day, instructor-led, lecture / lab course that teaches you how to design, deploy, and optimize intelligent network services using the Cisco Application Control Engine (ACE) Service Module for Catalyst 6500 switches. This course covers all of the key features of the ACE 2.0 software, including resource virtualization and management, server load balancing (Layer 2-4 and Layer 7), ......
 

ACE Operations and Configuration is a 3-day, instructor-led, lecture/lab course. You will learn how to deploy and configure intelligent network services using the Catalyst 6500 Application Control Engine (ACE). This course covers all of the key features of the ACE module, including resource virtualization and management, server load balancing (Layer 2-4 and Layer 7), SSL termination and offload......
 

ACESM is a four-day, instructor-led, lecture / lab course that teaches you how to deploy and configure the Application Control Engine (ACE) appliance. You will cover all of the key features of the ACE appliance, including resource virtualization and management, server load balancing (Layer 2-4 and Layer 7), SSL termination and offload, security features like application-layer inspection and fix......
 

The Implementing Cisco Quality of Service (QoS) v2.2 is a five-day course that provides students with in-depth knowledge of IP QoS requirements, conceptual models using Differentiated Services (DiffServ), Integrated Services (IntServ) and Best Effort (over provisioning), and the implementation of IP QoS on Cisco IOS switch and router platforms. Course Objectives After completing this cours......
 

Implementing Cisco Unified Messaging (IUM) v5.0 formerly Cisco Unified Communications System Engineer (UCSE) provides students with best practice on how to administer, intall, configure, operate and maintain a Cisco Unity system in either a stand-alone voice mail or unified messaging environment, as well as lessons on Cisco Unity Connection. IUM is a five-day instructor-led course with hands-on......
 

The IPTD course prepares planners and designers to design contemporary Cisco IP Communications Solutions that conform to the recommendations and outcomes outlined in the Cisco IP Telephony Solutions Reference Design Guide (SRND). The Cisco IP Telephony Design course addresses the breadth of technical issues surrounding the design of Voice over Data networks and explains a methodology that b......
 

The goal of the GWGK v2.0 course is to provide students with information and practice activities to prepare them to install, configure, monitor and troubleshoot Cisco voice gateways and gatekeepers in Enterprise installations, in accord with the recommendations of Cisco’s solution reference network design for IP Telephony guides. Course Objectives After completing this course the student ......
 

This five-day course provides an understanding of converged voice and data networks and also challenges faced by the various network technologies. The course also provides network administrators and network engineers with the knowledge and skills to integrate gateways and gatekeepers into an enterprise VoIP network. This course is one of several courses in the Cisco CCVP track that addresses de......
 

This innovative Cisco Certified Voice Professional (CCVP) Bootcamp integrates the classroom instruction from CVoice, QoS, CIPT1, CIPT2 and TUC into a single class. CCVP Bootcamp is complete with hands-on practical labs and case studies that meet and exceed the Cisco Training recommendations for the CCVP program, multiple Cisco IPT Specialist Certifications, and provide the foundation for the CC......
 

Cisco CallManager System Administration (CCMSA) course focuses on the basic administration of the Cisco CallManager product and the devices that register to Cisco CallManager. The course is 40% hands-on laboratory exercises that challenge the student to configure IP Phones, voice gateways, media resources such as Music on Hold, conference and transcoders as well as Call Admission Control. The c......
 

This five-day course is intended to be a technical introduction to Unified Communications and converged Internet Protocol Networks. The course presents an incremental approach to designing, deploying and supporting an IT infrastructure for Unified Communications. The range of topics includes network technologies, Virtual LANs, Ethernet, Frame-Relay, MAC Addresses, IP Addresses and TCP/IP. The d......
 

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