Sunset Learning Institute, Inc.
Albuquerque, Atlanta, Austin, Baltimore, Boston, Charlotte, Chicago, Dallas, Los Angeles, New York, United States
http://www.sunsetlearning.com/

Administering Unified Messaging (Certificate)

The aim of this course is to produce competent administrators of the Cisco Unity products. It is the initial class in a two class series, the other being Implementing Cisco Unified Messaging’s IUM, formerly Cisco Unified Communications System Engineer (UCSE). As such it lays a successful foundation for participation in the Engineer course because a student must understand the products’......
 

Administering Unified Communications Manager and Unity (AUCMU) covers day-to-day administration of CUCM 6/7 and Unity 5. This includes moves, adds, changes, dial plan administration, user administration, and device administration for Cisco Unified Communications Manager (CUCM). The course also covers subscriber administration, auto attendant administration, and feature administration for Unit......
 

The course will cover Arc Enterprise Console configuration plus how to configure Arc in a variety of different scenarios to ensure the installation meets end user requirements. In addition, a fourth day is included which covers the Arc Call Connect, Supervisor, Wallboard and Voice Connect. Course Outline System System overview Call routing into Arc Loading Software System ......
 

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