TAFE Tasmania
Hobart, TAS, Australia
http://www.tafe.tas.edu.au/

Evaluate Wine (Standard)

This program is suited for restaurant/cafe, bottle shop and bar staff that wish to upgrade their skills and qualifications. The course deals with developing wine knowledge and examining evaluation skills. Tasting a variety of wines is incorporated in the program. ...
 

Gain skills and knowledge in the following areas: history and production of coffee choosing coffee grinding and roasting perfect milk frothing understanding the machine and grinder espresso coffee beverages ...
 

This program is suitable for restaurant/cafe staff who wish to upgrade their skills and qualifications. The course deals with room settings, restaurant equipment, service techniques, customer service and hygiene. Participants must be employed within the industry or undertake a work placement program to complete the units....
 

Nationally accredited, this course gives an overview of a server’s legal responsibility, liability and duty of care to patrons. A legal requirement to work with alcohol products in the hospitality industry. ...
 

Develop a basic awareness and understanding of bar service, job functions and career paths available within the hospitality industry and gain skills and knowledge in the following areas: essential customer service skills pouring beers preparing mixed drinks mix non-alcoholic drinks basic cellar skills overview of responsible service of alcohol (this is not the Responsible Service o......
 

This course is contextualised to suit the organisations needs and aimed at providing Service Centre employees with the knowledge and practical skills to conduct quality face-to-face interactions with clients/customers....
 

This course is contextualised to suit the organisations needs and aimed at providing Customer Service Representatives, Receptionists and Administrative employees with the knowledge and skills for effective telephone interaction with clients in the customer service environment....
 

This training will focus on gaining practical skills in an outbound customer service environment. A strong emphasis will be on effective customer service principles in the context of undertaking “live�surveys on behalf of various organisations. Industry specific skills are gained through practical “live�survey work. Some of the survey instruments may incorporate online delivery. The t......
 

This is an in -service qualification and is aimed at people with work experience in the sector, but who are looking to move into a L4/team leader/key worker position. This course will equip you to provide training and support to people with disabilities to enhance their ability to achieve greater levels of independence and community participation. It also prepares you for the role of a team......
 

Certificate IV in Community Services Work covers the knowledge and skills for support workers and case-workers who work autonomously under the broad guidance of others. This qualification refers to specific knowledge of a client group and appropriate intervention processes applied in residential and community settings. Who should enrol in this qualification? People who work in community......
 

The Certificate III / IV in Asset Maintenance (Cleaning Operations) provides significant choice and flexibility to suit a diverse audience with multiple competency development needs operating in a wide range of Asset Maintenance (Cleaning Operations) environments. For example, Students may: Currently be working as cleaners and be converted to a Traineeship Wish to complete one or more uni......
 

These courses are run subject to sufficient numbers. There are no certificates of qualifications issued for these programs, however completed units may count towards a qualification. ...
 

These courses are run subject to sufficient numbers. There are no certificates of qualifications issued for these programs, however completed units may count towards a qualification. ...
 

These courses are run subject to sufficient numbers. There are no certificates of qualifications issued for these programs, however completed units may count towards a qualification. ...
 

These courses are run subject to sufficient numbers. There are no certificates of qualifications issued for these programs, however completed units may count towards a qualification. ...
 

This qualification aims to provide participants with the skills and knowledge to enable them to provide advice and practical assistance to clients in the selection, co-ordination and decoration of domestic and commercial interiors. Do I need any skills? Applicants are required to submit a folio and resume for panel consideration. Interviews will be granted to applicants based on the info......
 

Who should enrol in this qualification? People who would like to work in the clothing industry. People looking for a change in career. People who have completed Certificate III in Clothing Production or Certificate III in Applied Fashion Design and Technology. People who have completed some units in Certificate IV in Clothing Production or Certificate IV in Applied Fashion Design and ......
 

This qualification covers workers who conduct vacation programs and before and after school activities for children who are of school age. It is also applicable for those who work with children who may not be of school age eg. a mobile resource unit. The workers plan activities and provide care to children, facilitating their leisure and play and enabling them to achieve their developmental ......
 

This qualification covers workers who are responsible for developing and evaluating the program. Workers at this level have responsibility for the supervision of other staff and volunteers and in most States it is the highest qualification required at director or service manager level. In Tasmania it is the qualification required for a worker to be considered qualified for the purposes of licen......
 

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