The Coaching Clinic
Toronto, Ontario, Canada
http://www.coachingclinic.com/

Account Management Workshop

BUSINESS OBJECTIVES More permanent and profitable key account client relationships More senior client relationship managers Stronger practice groups Better business people LEARNING OBJECTIVE Develop abilities to manage, cultivate and lead key account client relationships COURSE CONTENT [can be tailored, each topic would be a two hour seminar] Principles of leading and managing......
 

BUSINESS OBJECTIVES Earn more income Build client roster Enhance peace of mind Develop sales skills LEARNING OBJECTIVE A marketing framework to develop a personal marketing plan. Understand alternative marketing methods. Develop a focus on marketing. Develop confidence in marketing. Overcome call reluctance. COURSE CONTENT [CAN BE TAILORED] Understandi......
 

Enhanced team achievement Enhanced communication clarity & effectiveness Objectivity and focus in a stressful environment Reduce errors from poor communication LEARNING OBJECTIVES Understanding the benefits and outcomes of clear, crisp and concise language Enable learners to interact and communicate in an assertive, effective manner Develop an appreciation of four communication......
 

Increase team effectiveness Boost business results Expand accountability Encourage sharing of information, knowledge and skills Foster a sense of contribution and value Cultivate enhanced internal & external customer relationships LEARNING OBJECTIVES The ingredients of creating high performing, dynamic teams Awareness and appreciation for the diversity and uniqueness of skill......
 

Understanding of the interaction between trust and team performance. New ideas that teams and individuals can use to stimulate team healthy initiatives. Better appreciation of trust related competencies e.g. communication, overcoming fear, charismatic listening. COURSE CONTENT [HALF-DAY DESIGN; CAN BE TAILORED] What is a trust fund? What makes a team effective? Team activities and d......
 

This workshop can be tailored to environments in need of workshops topics like Dealing with Difficult People or Communicating in Stressful Environments. BUSINESS OBJECTIVES Foster commitment Build resilience Increase productivity Enhance peace of mind LEARNING OBJECTIVE To improve communication in difficult situations and conversations with clients and colleagues. COURSE ......
 

Feel empowered to manage change. Learn practical answers to questions about change. Learn innovative and effective principles of change management. Learn strategies to view and manage change. Understand the differences between a variety of ways to manage change. COURSE CONTENT [CAN BE TAILORED] Goal setting Being present Reframing Gain personal power Gain positive outlook Ta......
 

Improve skills managing time, multiple priorities, programs and stress. COURSE CONTENT [CAN BE TAILORED] Making Time Last Longer: Prioritization Planning your day Cleaning up the messes in your life Developing Urgency, Perseverance and Tenacity Taking direct action Turning Barriers into Stepping Stones Handling multiple priorities Coping with constant change Juggling......
 

Create an individualized personal and professional development strategy to effectively manage multiple responsibilities to achieve work-life harmony; Transform personal and professional challenges into growth and development opportunities; Define and resolve work-life balance interference COURSE CONTENT [CAN BE TAILORED] Focus On Your Goals What Is Work-Life Harmony Barriers to Work-L......
 

LEARNING OBJECTIVES To understand what stress is To identify coping strengths and vulnerabilities To identify personal sources of stress To understand how to cope, think & feel more effectively in stressful circumstances To understand how to feel more in control COURSE CONTENT [CAN BE TAILORED] Focus On Your Goals What Is Stress StressTalk StressMap® Interpretation ......
 

LEARNING OBJECTIVES Respond to a demand that people of all ages in an organization maximize their ability to deal with co-workers and other stakeholders of all ages. Help leaders understand the psyche, needs and motivations of their employees to maximize productivity. Learn techniques to help members of each generation talk to people in other generations effectively and productively. ......
 

To understand the business case for wellness in the workplace To learn how leaders can personally model wellness To learn how leaders can coach and promote wellness COURSE CONTENT [FULL DAY VERSION - CAN BE TAILORED] The business case for wellness in the workplace Leading is different than managing Managing aims for predictable results Leading aims for positive change ......
 

To understand the business case for wellness To learn how leaders can personally have wellness To learn how leaders can coach and promote wellness To learn the thinking skills of resilient leadership To understand how to cope, think & feel more effectively in stressful circumstances COURSE CONTENT [FOUR HALF DAY VERSION - CAN BE TAILORED] Coaching Wellness in the Workplace T......
 

Provide managers and leaders with thinking skills that will give them abilities to withstand the pressures in a changing environment and retain their leadership character. LEARNING OBJECTIVE How to analyze thoughts for accuracy. How to change to more accurate thinking. How to transfer attention to productive efforts. COURSE CONTENT [CAN BE TAILORED] The seven "Adaptiv S......
 

LEARNING OBJECTIVES Gain an understanding of Emotional Intelligence (EQ) Gain an understanding of personal EQ strengths and vulnerabilities Learn specific strategies to use EQ professionally & personally Learn which EQ concepts you can employ as a team to improve performance & satisfaction COURSE CONTENT [CAN BE TAILORED] What is Emotional Intelligence (EQ)? Executives w......
 

Respond to a demand in organizations that managers take a more active role in the productivity and performance of their staff. COURSE CONTENT [CAN BE TAILORED] Objectives Why coach? Coaching is Cultivation Overview The coaching relationship The features of a good coach The process of coaching What not to do How to be coached Situational Skills of Coaching [select ......
 

LEARNING OBJECTIVES Respond to a demand that managers take a more active leadership role to increase the performance and productivity of the people on their teams. Stimulate managers to move towards the standards of identified Competencies. COURSE CONTENT [FOUR HALF-DAY DESIGN; CAN BE TAILORED] Introduction and Leadership Character Focus on your goals Leadership Character In......
 

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