The Employers Association - Charlotte
Charlotte, North Carolina, United States
http://www.employersassoc.com/

Workers’ Compensation

This course will cover law reform, state information, claims management/medical history and Workers¡¯ Compensation cost reduction, as well as North Carolina Industrial Commissions requirements. Prevention is a key to reducing workers¡¯ compensation costs. However, accidents still will occur. Prevention, safety, and case management must be a cohesive team approach involving all internal and extern......
 

Electricity has become an essential of modern life, both at home and on the job. Some employees work with electricity directly, while others work with it indirectly. As a source of power, electricity is accepted without much thought to the hazards encountered. Perhaps because it has become such a familiar part of our surroundings, it often is not treated with the respect it deserves. OSHA’......
 

The importance of an effective workplace safety and health program cannot be overemphasized. There are many benefits from such a program including increased productivity, improved employee morale, reduced absenteeism and illness, and reduced workers’ compensation rates; however, incidents still occur in spite of efforts to prevent them. Therefore, proper planning for emergencies is necessa......
 

This course is designed to present procedures, methods and techniques for establishing and maintaining an effective accident investigation program. Course Topics Accident causation Accident potential recognition Investigation techniques Sample investigations Investigation teams Accident reports Physical evidence & photography Class Simulated exercise ...
 

This course will outline rights and responsibilities of you and your company regarding an OSHA inspection. This course will take you from initial workplace access by OSHA to the closing conference. Course Topics Inspection priorities Inspection process Citations Enforcement policies Employers rights and duties Penalties OSHA¡¯s policies Differences between Federal and North C......
 

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Protect your employees from the dangers of working in permit-confined spaces. Hundred of injuries and deaths can be avoided if workers are properly trained. In compliance with OSHA 1910.146 this course covers entry permit requirements, permit space program, hazard control, safety equipment, confined space entry team duties, dramatic re-enactments of confined space incidents, etc. Course Topi......
 

The OSHA 30-Hour General Industry course provides compliance safety training to prepare all employees for the hazards found in manufacturing, service and distribution companies. This course is the primary training program of the OSHA Outreach Training Program. Attendees will gain an understanding of OSHA regulations as they apply to manufacturing and service facilities. Learn your rights and re......
 

The OSHA 10-Hour Construction course provides compliance safety training to prepare all employees for the hazards found on job sites. Participants will gain an understanding of OSHA regulations as they apply to commercial/residential construction and development. Learn your rights and responsibilities from an OSHA Authorized Instructor. Course Topics Introduction to OSHA and General Duty ......
 

Participants will examine why teams or individuals constantly outperform competitors and peers given similar circumstances. Participants will walk away with a clear understanding of how they can be more productive through directed effort Vision Participants will be challenged to think in term of "What¡¯s Possible?" instead of "Let¡¯s work hard and hope we do well!" They wi......
 

Sexual Harassment is a form of employee misconduct, which undermines the integrity of working relationships. Sexual harassment does not refer to occasional compliments but to behavior which is not welcome, which is personally offensive, and which destroys morale and interferes with employees¡¯ work effectiveness. This workshop is designed to stop illegal behaviors that may be currently taking......
 

This comprehensive, one-day business writing seminar focuses on the needs of people who must write effectively and persuasively to meet business requirements. Learn how you can tackle business communications with confidence, skill and enthusiasm! Module I - The Basic Communication Model Module II - The Barriers to Effective Communication Module III - The Seven Effective Writing Princ......
 

Personal Productivity; make the most of individual skill and talent Course Topics Change ¨C Its not a four letter word Your Potential ¨C How much are You Really Tapping A Daily Calendar ¨C Get Organized and Get Moving Commitment and Follow Through ¨C Increase your Credibility by Eliminating "I¡¯m Sorry, I Forgot" Priorities ¨C The Key to Ending Crisis Management Habits ¨C Identif......
 

Foundation For Customer Service Defusing Skills What is customer service? Recent change in the marketplace What are customers demanding more of? Less of Seven sins of service Identify external and internal customers Positive Memorable Customer Experiences Core Service and Customer Service Four things customers want Accommodate and lead to business Reflective listening S......
 

Understand the importance of the interview Establish a selection strategy Prepare for the interview Conduct an interview Understand EEO laws affecting the employment process Understand legal versus illegal questions you may ask or not ask Evaluate and select the right candidate Understand the importance of the post-interview process Practice conducting the interview through role......
 

This program is designed to give a detailed overview of the responsibilities required to maintain an effective and legally compliant human resource department. The sessions will encompass the topics listed below. This program will provide a solid foundation in human resources for the HR Assistant, HR support Staff, Office Managers, and others who may serve in an HR capacity. Course Topics ......
 

Understand work behavior styles Make the transition from worker to trainer Understand the importance of effective communications Recognize common barriers in the communication process Provide clear direction and delegate tasks Develop listening skills Understand the trainer’s role in training and developing team members Apply the 4-Step Method of on the job training Learn to instruc......
 

Telephone courtesy is good business. Many times customers form their first impression of a company based on the way an employee answers the telephone. Consequently, decisions are made and relationships are formed or not formed based to a large extent on the effectiveness of those telephone relationships. This half-day program is for persons who have frequent telephone contact with customers and......
 

Identify your behavioral profile and style Understand your work behavioral tendencies Develop understanding of how your style may affect others Understand, respect, appreciate and value other behavioral profiles Develop strategies for working together with other behavioral profiles to increase productivity Increase your effectiveness in accomplishing tasks by improving your relationsh......
 

Review the concept of total compensation Review the elements of a compensation program Understand the legislative environment within which a compensation program must function Learn the various methods of job analysis; and how to prepare job descriptions Review and understand the various methods of job evaluation Be familiar with the strategic objectives of a compensation program L......
 

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