The University of Auckland Business School
Auckland, New Zealand
http://www.uco.canterbury.ac.nz/

Technical & Specialist Writing

Don’t you hate having to read stuff over and over again before you finally work out what it means? Most of us read work documents in a hurry. We prefer to pick up a document, read it once, and instantly understand what it is saying. In other words we crave plain language! But if your role involves writing technical documents, how do you get your meaning across in plain language? How do......
 

Company value is increased or decreased, reputations are built or lost, by a firm’s success in fulfilling the expectations of multiple stakeholders. Corporate value is increasingly dependent upon intangibles—which are enhanced through an active programme of corporate responsibility. Intangible assets include the following: � Loyal and profitable customer relationships � Supportive commun......
 

No one knows what challenges organisations will face in 2020, but we have a strong idea of what the leaders to meet them will look like-but more importantly, how they will get to be that way. Every organisation wants a Leadership Machine; a robust process for the objective identification of each wave of new leaders, an uncomplicated language framework to develop the talent bench together wit......
 

Do you feel intimidated by the volume of material that crosses your desk and computer screen each day? So much to read, absorb, analyse, and retain. So little time. If the information explosion makes you want to run for cover, then power reading is for you. This system helps you get through your business reading in a fraction of the time it does now. And you won’t just read more efficie......
 

The ability to stand and deliver your message confidently is essential for success in business today. Participants attending this short course will find it covers practical means for presenting a message effectively, no matter what size of audience. Topics Covered We workshop through a five step presentation process crafting a specific presentation that is relevant for each participant: ......
 

Success for any organisation comes about as the result of the efforts and outputs of all individuals within that organisation. Operational Organisation Structure design is the process by which an organisation gets the:RIGHT NUMBER of the RIGHT PEOPLE with the RIGHT SKILLS in the RIGHT JOBS focusing on the RIGHT RESULTS (accountabilities) in the RIGHT WAY (behaviours) to ensure orga......
 

NLP or Neuro-Linguistic Programming is being heard in business corridors more and more often. What is it? How does it benefit business people? Why is it that many organisations in UK, Europe and USA now require their managers to have an understanding of NLP? Well, the short answer is another question: How do you get on with everybody, and get the most out of your team or peop......
 

Whether you are 8 or 88, a well functioning productive brain is crucial to your personal and professional success. As an employer or manager, you can make a difference to the brain power and productivity of your team. At 8 or 88 you can age proof your brain. Mental fitness is the name of the game. Tony Buzan the inventor of Mind Mapping, affirms that anyone can age proof their brain "As......
 

Because the media spotlight can be both positive and negative, professional media training is designed to help you make the most of your publicity opportunities while minimising the potential for damage to your reputation. By understanding what the media want, you can greatly enhance the likelihood of a successful outcome, particularly when a difficult issue arises. Using an interactive t......
 

In his book Managing in a Time of Great Change, Peter Drucker stressed how “knowledge has become the key economic resource and the dominant �and perhaps the only �source of competitive advantage� Here in New Zealand, the ‘Knowledge Wave�initiative has promoted a similar message: That companies get ahead by being smarter than their competitors. Indeed, everything you will ever read about the......
 

We are all in the relationship business and communication is the glue that holds relationships together. Interpersonal Communication Skills are vital for relating to others in a business setting. Mastering the art of one-on-one relationships is fundamental to good management. This Short Course examines a number of practical aspects of effective Interpersonal Communication. Topics Cove......
 

The ability to influence and persuade others to take action is a key skill for business. This course looks at ways to gain buy-in from others. Participants will explore ways to improve their effectiveness in both the written and oral mediums. Topics Covered Firstly, we assess the theory associated with persuasion by examining the work of:- Aristotle the importance of his three rhetor......
 

Being able to write expressively, accurately and above all understandably, is a key requirement we all need today. But writing is not something that comes easily to all of us. This is an opportunity for you to: Understand why communicating in writing can be difficult Learn tools, techniques and ideas to help you write more quickly and effectively Practise writing using pre-set exampl......
 

Many organisations are faced with information overload with vast amounts of detailed data being generated as part of standard operations. The challenge facing a decision maker is one of making sense from this mass of data. Data analysis involves extracting meaning that is solution oriented from data that is a simple record of events. The approach to doing this involves summarising the data to f......
 

In today’s higher-stress workplace, the ability to understand conflict and how to resolve it is becoming an important tool for managers. This course examines a number of practical ways for preventing, managing and resolving workplace conflict. Participants will be exposed to self-analysis approaches as well as case study situations in order to build up a tool kit of conflict management stra......
 

In today’s business environment Managers must lead and manage both the people and the task, and making the transition from being ‘one of a team�to leader/manager of a team can be a challenging experience. The leader/manager needs to be able to provide inspiration and direction, lead by example, foster teamwork and encourage innovation. He /she is also expected to deal with blockages, ensure ......
 

Administrative and support staff are the backbone of the organisation �an essential ingredient for organisational success. Effective organisations understand that the value provided by you in a support role is maximised when you have the opportunity and motivation to develop further and increase the value that you add to the organisation. Self management skills and the ability to mana......
 

While business acumen is largely acquired in the workplace, marketplace and on the street, this 2-day course will accelerate your learning and give you ways to increase your acumen faster. Acumen is sharpness of mind and perception. It enables people to make good judgements and decisions and it gives them the leverage to influence people and events. It affords them the insight to read peopl......
 

The world of business is a complex web of relationships. For organisational members to be effective, they need to relate to a large variety of people. This Short Course explores the key skills required to foster and maintain long lasting relationships. It particularly focuses on building trust and sustaining credibility. Topics Covered Building Sustainable Relationships mainly looks at ......
 

Asserting your voice is a key business skill. The ability to get your message across without offending others is vital when forming and maintaining relationships. It’s all about getting your ideas heard by the right people, at the right time and in the right way �definitely a skill that needs practice to master. Topics Covered This two day Short Course will give plenty of opportunity f......
 

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