Training School:
Jobs & Resumes: Ilkley Houses & Roommates: Ilkley
Total 98 program(s)/course(s) available.
Time Management Having achieved the learning outcomes of this course, you will become more aware of how to use your time and how effective your use is in the context of your job role. This self-awareness is the first, and very important step, on the road to becoming a truly effective time manager.
Inevitably all managers and staff waste time. However, now more than ever, with expectations of high productivi......
Persuasion Processprepare yourself for persuasion
integrate desired outcomes with the needs of others
gain commitment to a course of action
deal effectively with senior management
improve their leadership skills
Many managers fail not because they lack initiative, good ideas or energy, but because they do not know how to persuade staff, peers or senior management to his/her point of view. Thi......
Silent Selling - Using Body Language in SalesBody language skills in sales are important because a customer’s feelings, attitude and truthfulness will drive the way the salepersons.
Excellent job performance by individuals is the lifeblood of any successful company, and the appraisal and performance management process is a critical element in maintaining high levels of performance.
Managers who cannot manage performance effectivel......
Shortlisting Candidates and Interview TechniquesA long list of potential job candidates is, in many ways, a nice problem for a manager. What is not so nice, however, is the prospect of making mistakes in the shortlisting process, and so losing the best candidate. Having achieved the learning outcomes of this course you should be able to avoid this problem and ensure that you are left with a genuine list of the best candidates. You will also ......
Safe Manual HandlingHaving completed this course you should be able to adopt the attitudes, procedures and techniques necessary to safely lift and handle loads of all types.
Around 36% of the reported injuries at work leading to absences of over 3 days are attributed to load handling accidents. This is highly significant for you, since such accidents and absences lead to potential loss of earnings, missed oppor......
Risk Assessment for ManagersHaving completed this course you will be able to conduct health and safety risk assessments, and record the process and outcomes, in a manner acceptable to the health and safety enforcement authorities.
Since 1999, employers have been required to carry out risk assessment in respect of all significant workplace hazards. For some managers this creates a number of issues, namely how to carry o......
Risk Assessment (Certificate)All managers or supervisors are responsible for safety in their offices. A key method of ensuring safety is to undertake risk assessments of work environments and activities, and this module outlines the process involved in doing so. On completion of the module, learners will be aware of why risk assessments are important, know the definitions of hazards and risks, and know the seven key steps ......
Quality Management in Childcare Settings (Certificate)On completion of this module learners will:
understand the meaning of quality and quality management and be able to link to associated theories and approaches
understand and value the need for partnership working
understand quality systems and their benefits
understand the role and processes of reflection and critical analysis and how to apply this to practice and how reflection links......
Process Flow Analysis (Certificate)The aims and objectives of this module are to provide the employees of companies in the manufacturing and service sectors with a practical tool to enable them to implement productivity gains in their organisation through the elimination of ’Waste�
By the end of this module you will be able to:
understand the 8 wastes
’Map�a process
understand the key ASME flowcharting symbols
cl......
PresentationFormal presentations are a critical communication tool for managers, and failure to achieve mastery of this medium results in a significant lessening of the manager’s effectiveness.
By learning how to design and structure a presentation, then deliver it professionally, the learner will greatly increase their power to inform, persuade and influence.
In a fast-changing environment it is ess......
Preparing for the Appraisal DiscussionNo appraisal interview can be effective without the right groundwork, and this course ensures that you will be able to carry out that groundwork in a thorough fashion.
By achieving the learning outcomes of this course you should be able to prepare confidently and effectively to conduct appraisal discussions. You should also be able to work with the appraisee to conduct and implement meaning......
Planning Your Time (Certificate)There is never enough time these days, either at work or home, to get everything done that we want or need to do. One of the reasons for this is that most people do not know how to plan and organise their own time with a view to achieving their personal and business goals.
Having achieved the learning outcomes of this course you will be able to integrate time planning strategies and tools in......
Organising your time (Certificate)The course aims to enable you to become organised by taking control of your work space and improving certain key skills.
Having achieved the learning outcomes of this course, you will be able to organise both your desk area and the paper flow that lands upon it. You will also be able to create more time by reading and writing more efficiently, as well as taking control of the telephone. The ......
On-going Appraisal (Certificate)Successful negotiation requires more than simply knowing how to employ a negotiation process. It involves using psychology in order to reach a ’win:win�situation. Without this knowledge you are unlikely to get the better of another negotiator, especially one who employs warfare or deception strategies.
Experienced and competent negotiators are essential for any company if it is to drive fo......
Observing to inform practice in childcare settings (Certificate)On completion of this module learners will:
Understand the fundamental reasons for observing children and early years practice.
Understand the primary elements of observational techniques.
Have explored some different approaches to observation and how and when to implement them.
Identified the skills required to undertake observations.
Recognise the value of observations to inform p......
NVQ A1 Assessor AwardThe A1 Assessor Award course is provided by Tyro Training and accredited by OCR. It is a stand-alone unit but can also form part of the NVQ L3 in Direct Training and Support, which is also offered by Tyro Training through UKVC. The programme equips the learner with the skills, knowledge and qualification to assess NVQ candidates within their own occupational area.
The course is consists of a......
Nutrition, healthy eating and wellbeing in childcare settings (Certificate)On completion of this module learners will:
Appreciate their role in having a positive influence on the nutrition of young children
Understand the value of healthy eating
Be able to plan a menu
Have an awareness for Food Hygiene issues
Be able to develop the knowledge and attitudes of children towards food and healthy eating
Understand how to involve parents and carers
Be able t......
Negotiation Strategies - Psychological Strategies (Certificate)Successful negotiation requires more than simply knowing how to employ a negotiation process. It involves using psychology in order to reach a ’win:win�situation. Without this knowledge you are unlikely to get the better of another negotiator, especially one who employs warfare or deception strategies.
Experienced and competent negotiators are essential for any company if it is to drive fo......
Negotiation Strategies - Strategy Basics (Certificate)You should also be able to conduct successful negotiation by:
opening the process correctly
employing effective tactics during negotiation
concluding the process productively
making appropriate adjustments for the negotiation
the medium and the individuals involved in the process
This means that you should not waste time negotiating with the wrong person and, having found the righ......
Moving Loads by Lifting and Slinging (Certificate)Every year workers are killed or injured when moving loads, especially when using mechanical devices to move them by lifting and swinging. This online course offers a route to ensuring all your staff understand safe use and operation of lifting and slinging equipment.
The course covers techniques for the safe use of chains, ropes, slings, hooks and other lifting equipment, and aims to minimi......
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