University of Alabama College of Continuing Studies
Tuscaloosa, Alabama, United States
http://www.ccs.ua.edu/

Workplace Mediation

The high costs of workplace conflict are driving companies and regulatory agencies such as the EEOC to use mediation and other conflict resolution practices in the workplace, making workplace mediation an emerging specialty within the field. This course begins with an overview of workplace conflict and the costs involved for companies, tips on how to handle difficult workplace behavior and a su......
 

Divorce and child custody mediation is perhaps the fastest growing field within the mediation profession. More separating couples are being directed to mediation than ever before, which is why the demand for mediators specifically trained in this area is strong. Students will get an overview of the field of family dispute resolution followed by an exploration of family systems theory and develo......
 

I. Management Issues in the IT Environment a) Introduction and Components of a Successful Manager b) Organizational Culture and Change c) Power and Perceptions d) Leadership and Risk e) Strategies, Decision-Making, Empowerment and Accountability f) Customer Relationship Management and Quality g) Human Resource Management h) Financial Accountability i) Summary II. Collaborative Probl......
 

Upon completion of this course, the student will: Have gained a broad perspective of Lean Enterprise concepts and understand the interaction between the Lean elements, rules, and tools. Understand how Lean concepts can be applied to the different operational departments of a business, why the organization culture must change and why the Lean process must be institutionalized. Recognize how......
 

By completing the Interior Design program, students will be able to: Apply diverse ideas, approaches, imaginative concepts, and rationalization to interior design projects Understand a design vocabulary of visual terms Understand color symbolism, perception and psychology: the effects of light on color and space relative to creating color harmony, and its link to the interior environment ......
 

Upon successful completion of this program, students will be able to: Identify the types of healthcare organizations. Describe the current and future states of the healthcare industry. List and briefly describe human-resource-management activities. Explain the unique aspects of managing human resources in healthcare organizations. Discuss several of the human-resource challenges in......
 

This online certification training program covers the principal components of a home inspection procedures and processes You will learn how to create a home inspection report that will detail the home’s condition including the heating and cooling systems, the plumbing and electrical systems, the roof and siding, as well as the framing and foundation. The program focuses on standards of pra......
 

Essential Communication Skills Introduction to the Support Industry Understanding Customer Satisfaction Telephone Communication Skills Dealing with Difficult Customer-Service Situations Developing and Practicing Assertiveness in Customer Support Human Resource Issues in the Support Environment Ethics in the Workplace Team Building Measuring Success Tools, Problem Solving, an......
 

Introduction to HIPAA What is HIPAA? Overview Insurance Reform Administrative Simplifications Purpose of Administrative Simplifications Who is Affected by HIPAA? Penalties for Noncompliance Transactions, Code Sets, and Identifiers Background Transaction Standards Code Sets Unique Identifiers Quiz Privacy Privacy vs. Security Privacy Standards Background Privacy Stan......
 

The HVAC Technician Certificate is a comprehensive HVACR training program for heating, ventilation, air conditioning, and refrigeration installers and technicians. This program is designed for learners using an online, mentor facilitated, self-paced environment that are interested in: Entry-level into the HVACR industry Continuing education for upgrading skills, or Becoming Certified or L......
 

By completing the Graphic Design program the student will: Learn the basics of Successful Design. Learn the "language" of visual design. Learn to apply basic design concepts to Commercial Design. Learn to creatively solve design problems. Learn to manage design projects. Learn to structure an ad campaign from a Graphic Designer’s perspective. Course Outline: ......
 

Freight broker professionals are in demand. No matter the state of the economy, goods will always need to be shipped. A motivated and disciplined freight broker or freight agent, who has received the proper training, can build up his or her business into a six figure earning potential. It is an ideal home business for a self-starter who enjoys fast-paced work. Upon successful completion of t......
 

After successful completion of the Forensic Computer Examiner online program, students will: Understand what makes an examiner a good examiner. Be able to explain to clients why trained forensic examiners should be used. Understand what a forensic examiner may expect to encounter during an examination. Understand software licensing and how it affects forensic examiners. Understand fore......
 

By completing Fitness Business Management, students will: Identify the skill-sets and competencies that the fitness manager needs in order to be a successful entrepreneur, owner, or department head. Understand the financial status necessary to be a successful business entity in the fitness industry Learn business concepts including purchasing, contractual agreements, risk management and ......
 

Learn how to tackle the challenges of portraiture including utilizing knowledge of anatomy, starting with effective drawings, considering lights and darks, mixing flesh tone paints, and laying on color. You’ll explore portraiture throughout history and develop strategies for working with live subjects. You will build your portraiture skills in three challenging projects, guided throughout ......
 

Learn traditional watercolor techniques including various washes, glazes, scumbles, resists, and more, and discover how to make the techniques part of your personal painting style. The course begins with a look at the materials and how to make the most of them, and you’ll explore watercolor’s unique properties by creating a color grid. You’ll examine prominent watercolor artists, how ......
 

Learn a traditional approach to oil painting, the medium of choice for masters such as Van Gogh and Monet. After a thorough orientation to the painter’s materials (paint, canvas, brushes, and solvents), you will study a systematic and time-honored approach to oil painting that enables you to capture proportion, perspective, and lighting in the world around you. Each lesson guides you syste......
 

Learn how to make your figure drawings come to life. Following traditional methods, you’ll learn the standard measures and proportions artists use to achieve naturalistic and expressive figure drawings. Illustrations and activities will guide you through the structure of the human skeleton and help you understand how the body’s anatomy shapes its external form. The course builds progressively f......
 

Explore the interaction of photography techniques and environmental factors to create powerful digital images. Students learn the fundamentals of lighting, perspective, and set-up and explore techniques for classic assignments: portraits, product shots, indoor and outdoor location shoots, and fast-action sports. Whether you’re a fine artist, graphic designer, or Web developer, a mastery of......
 

Many people are afraid to draw, but the truth is that drawing is not as hard as it seems. If you can relax, get your mind around the task, and begin to understand what you see, you can draw. In this 6-lesson course, you’ll learn how to analyze what you see in the world around you and communicate it on paper. Through hands-on projects, and guided by a professional artist, you will explore t......
 

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