University of Canberra
Canberra, ACT, Australia
http://www.canberra.edu.au

Workplace Writing

Many elements make workplace writing complex and stressful, so this course teaches techniques that will reduce that stress, and build writing confidence. Participants will become much more attuned to document audience(s) and document purpose(s), and have a process for creating more reader-friendly documents. COURSE CONTENT The topics for this course include: Why write, and when to write......
 

Microsoft Word 2002/2003 is a powerful work processing program that allows you to create a diverse range of printed documents, including letters, reports and invitations. This course explains how to quickly create the most common types of documents using the timesaving features available in Word. In addition, it introduces you to a range of tools that make light work of formatting documents to ......
 

Many management problems arise when the activities of a busy day cannot be matched to long term priorities. Goals need to be translated into weekly and daily tasks. And the tasks of the day must be managed even when interrupted with urgent demands. Constantly, people need to be able to make judgements of what is the most important task to do ¡®right now¡¯. Many people try to cope by working fa......
 

This course is intended for anyone with an interest in facilitating effective processes in groups, teams and meetings - including processes for group learning, discussion, problem-solving, decision-making and conflict-resolution. COURSE AIMS AND OBJECTIVES The two-day course provides training in facilitation skills, geared to the learning goals and interests of participants. COURSE CONTE......
 

This one-day course will be well suited to front-line client service officers in either the public or private sectors. Receptionists, student administrators, library staff or indeed anyone who plays a role in customer service, either face-to-face or by telephone, need skills to enhance their own on-the-job experiences as well as becoming a valuable asset to their employers. Customer satisfac......
 

This course is designed for middle and senior-level managers in all sectors, especially those with responsibility for policy development or program delivery. Management at this level is concerned with the ability of policy and programs to remain effective in the face of organisational and environmental turbulence. COURSE AIMS AND OBJECTIVES Much strategic business planning anchors us to the......
 

This course is for anyone who wishes to communicate more assertively, powerfully and confidently. COURSE AIMS AND OBJECTIVES The course provides training and coaching in the self-management and communication skills required for confident, powerful and assertive communication. The course will look at both the challenges of communicating something that has been prepared, and at the challenge ......
 

Do you long to be at ease in social situations, to make friends and influence people? This course is designed for managers, supervisors and people seeking to master inter-personal relationships as a means for creating new networks across a broad cross section of interests to advance career objectives or achieve organisational goals. COURSE AIMS AND OBJECTIVES This course will show participa......
 

This course is for anyone with a demanding and challenging supervisory, management or leadership role. COURSE AIMS AND OBJECTIVES It is widely recognised that professional effectiveness depends on our skills in managing ourselves. This program provides an opportunity to review and extend your repertoire of self-management skills and strategies. COURSE CONTENT Course topics include the f......
 

This course is designed for middle-level managers in all sectors, especially those with responsibility for supporting strategic planning and policy development. Management at this level is concerned with the ability of policy and programs to remain effective in the face of inevitable organisational and environmental turbulence. This course is a useful extension for the ¡®From Scanning to Plann......
 

The course is designed for public sector staff who wish to understand their responsibilities and learn how to confidently conduct an effective selection process within the APS framework. COURSE AIMS AND OBJECTIVES This one-day course is based on the APSC Get It Right kit. It goes beyond procedural requirements to place the process in the context of staff retention, enabling applicants to ex......
 

This course is designed for managers who wish to foster a positive, productive workplace through effective relationships with colleagues and clients. COURSE AIMS AND OBJECTIVES This one-day course aims to expand participants¡¯ knowledge of the business impact of relationships and their skill repertoire so they can nurture productive relationships and foster a positive workplace. COURSE CO......
 

Presentation skills are a foundational and fundamental business tool. They form the basis of every relationship we have with our clients, of every service or product we sell or deliver, and of every success we have in business. Whereas once professionals could ¡®wing it¡¯, in today¡¯s marketplace those who are in the ¡®front line¡¯ representing their organisation no longer have that luxury. This cou......
 

This course aims to increase your productivity by providing the skills and knowledge to use Microsoft PowerPoint 2002/2003 effectively. LEARNING OUTCOMES At the completion of this courseware participants will be able to: modify the slide masters and add slide numbering insert and modify clip art animate text, objects and slides create tables, charts and diagrams use media and act......
 

Why is it that some people handle life¡¯s pressures and daily hassles with ease while others become burdened by the slightest setback? What exactly is that inner strength that some people simply exude in their daily lives that drives them to achieve? Such people possess a powerful quality called resilience ¨C a strength that empowers you to bounce back from adversity to achieve success and lasti......
 

This course is designed for Parliamentarians and their staff, auditors who are interested in learning more about performance auditing, public and private sector professionals who might undertake performance audits, and managers interested in contemporary trends in improving efficiency and effectiveness within organisations. COURSE AIMS AND OBJECTIVES Performance audits have developed over th......
 

Negotiation skills are an essential ingredient in any successful business activity. When large contracts and complex issues are involved, the impact of error is very high. Successful negotiations do not just happen; they require careful planning and must be carried out skillfully across all the technical, commercial and interpersonal elements of an agreement. Training in negotiation skills h......
 

This two day in-depth course is an introduction to Microsoft Project which aims to provide the skills and knowledge necessary to create, resource and manage projects. LEARNING OUTCOMES At completion of this course, you will be able to: use Project help create a new project create tasks create relationships resource a project assign resources and materials and much more. PRERE......
 

This course aims to increase your productivity by providing the skills and knowledge to use Microsoft Access 2002 to create an operational and well-structured relational database. LEARNING OUTCOMES At the completion of this courseware participants will be able to: start Access 2002 and understand the interface plan and understand the structure of a database table design a database st......
 

This course is designed for managers, executives and those responsible for dealing with risk management in their organisation. The course is aimed at those who want to familiarise themselves and gain skills in risk management practices in both the public and private sectors. COURSE AIMS AND OBJECTIVES This course is based on the Australian New Zealand Standard for risk (AS/NZS 4360:2004). T......
 

Pages:- 1 2 3 4

School Index A~Z: A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z