University of Phoenix Online
Phoenix, AZ, United States
http://www.uopxonlinetraining.com

Introduction to Human Services

This course is designed to give adult learners an overview of expectations for academic success in the Bachelor of Science in Human Services program. The course examines learning theory and the application of adult learning principles. Students will gain knowledge of skills needed to do critical thinking, make oral presentations, function in learning teams, conduct research, and write academic ......
 

This course explores the theory and practice of professional communication skills, including active listening, interviewing, nonverbal communication, and presentation skills. Students will develop their interpersonal skills through application of communication techniques and strategies. Topics and Objectives Communication Theory in Human Services Demonstrate an understanding of various......
 

Ethical principles and practices of human service workers are examined in accordance with The Community Support Skill Standards for Human Service Workers and the Ethical Standards of Human Service Professionals. Major legal issues in the delivery of human services are examined. The roles, functions, and legal and ethical responsibilities of the human service worker are investigated. Topics a......
 

This course is a survey of the use of communications technology in Human Services. It examines how technology affects the delivery of Human Services and how technology is used in delivering the service. Students are required to have access to the Internet and have a valid e-mail address to take this course. Topics and Objectives Introduction to Internet Communication Demonstrate knowle......
 

This course studies the development of a child from conception to adolescence. As a foundation for later study of child growth and development, this course takes a thematic approach to child development. A major emphasis of this course is in the prenatal, infant, and preschool areas of development. Due to time constraints, not all topical areas will be completely discussed. Various theories of ......
 

This course is a survey of physical and mental development of the adult in today’s society. The influence of culture and socio-economic status on development will be explored. The prevention, symptoms, assessment, treatment, and referral of individuals and families with developmental problems will be covered. Old age and gerontological services will also be included. Topics and Objectiv......
 

This course covers principles, practices, and issues in case management. The diagnosis and treatment of developmental, psychological, and psychiatric problems and treatment resources in lease restrictive and most cost effective settings will be examined. Topics and Objectives Case Management Overview, Clientele and Practice Models Understand the basic definition and application of the......
 

In this course, students will be introduced to the addictions process involved in alcohol, chemical, and other dependency areas. The role of addiction within society, the criminal justice system, and treatment areas, will be explored. Topics and Objectives Process of Addiction: Etiology, Stages , Models, and Risk factors Define and differentiate between use, misuse, abuse, addiction a......
 

This course is designed to explore the potential use and benefits of mediation as a part of the advocacy process. Attention to overcoming barriers of effective service delivery will be examined. Students will experience the roles of mediator, advocate, and agency representative. Workshops will include role-plays in dyads and small groups. Topics and Objectives Advocacy in Modern Culture ......
 

This course covers finding federal, state, and private funding for human services programs and agencies and writing proposals to secure funding. Students will practice designing and evaluating programs. Students will use the Internet to explore funding sources and to identify suggestions for developing successful grant proposals. Topics and Objectives Strategies for Program Design and Pro......
 

Students will learn about the history and current status of the human services delivery system and the mental health services system. Appropriate protocols for assessing strategies will be examined and explored. Students will explore the skills, techniques, and uses of crisis intervention. Topics and Objectives The Human Services Delivery System within the context of a General Systems Th......
 

This course provides a broad overview of the various functions of the United States health care system. The historical evolution of health care is examined. The student is introduced to the various forms of provider models and service delivery systems found in private and public health sectors, including ambulatory, acute, mental, and long-term care. The financing aspects of health care and the......
 

This course provides an understanding of the general principles of accounting applied in the health care environment. It includes an overview of sources of revenue for various health care entities. The Diagnosis-Related Group (DRG) system of service classification and its relation to payment for providers and organizations are also examined. The fundamentals of strategic planning, cost concepts......
 

This course examines the health practices and lifestyle issues of defined consumer groups and/or populations in relation to the impact they have on the use of services. The incidences of illness and disease, community health, and quality of life of these targeted groups will also be reviewed. The impact of federal and state mandated population cohorts and/or populations is examined in relation ......
 

This course examines the complexities and multiple issues involved in Human Resources management in health care organizations. Students will examine the strategic role of human resource management in response to changes in the health care industry. In addition, issues such as recruitment, retention, performance management, organizational development, and employee relations are examined. Federal......
 

This course covers the broad range of topics affected by health law and regulation ranging from patient rights to corporate responsibilities. Public and private health care regulatory agencies are examined as well as their impact on the operation of healthcare as a business. Legal issues ranging from professional malpractice to corporate wrongdoing are also discussed. Topics and Objectives ......
 

This course identifies ethical issues in health care. It is designed to encourage students to clarify their personal ethic with regard to health care issues. The various responsibilities involving the management of populations whose ethics may be divergent are identified. Topics and Objectives Ethical Theories, Principles, and Concepts Differentiate the distinction between legal and et......
 

The emphasis in this statistical applications course is on thinking about research issues in a statistically sound and practical fashion. Students will learn how to formulate and ask the right questions, how to collect data effectively, how to summarize and interpret information, and how to understand the limitations of statistical inferences. Topics and Objectives Data Analysis and Measu......
 

This course provides an overview of the economics of health care. The various payers are examined, including private, state, and federal entities. Issues such as the cost effectiveness of prevention, the management of patients and their diseases, as well as the cost of treatment settings are discussed. Third party reimbursement from various sources, ranging from for-profit insurance carriers to......
 

The impact of information technology from the customer’s enrollment in a health plan to his/her utilization of services is examined. The clinical information technology and the necessary systems linkages, which range from diagnostic results to clinical charting, are described. Non-clinical information technology, including financial, outcomes, and human resource systems are examined. Empha......
 

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