University of Scranton Center for Professional Training and Development
Scranton, Pennsylvania, United States
http://academic.scranton.edu/

Copyright Law, Intellectual Property, Fair Use, and Trademark

This 12-hour course is designed as an overview of Copyright Law, Intellectual Property, Fair Use, and Trademark Information. Topics covered will include: Understanding Intellectual Property Law Purpose of Copyright How to Protect Your Work Infringement Legalities Fair Use Trademarks Public Domain Internet Considerations Licenses and Agreements Media �Art, Photography,......
 

Stress has been implicated in many mental and physical disorders since the advent of bio-feedback and related research studies. Learn about the physiology of stress, about how to differentiate between real and perceived stress, and about techniques to mitigate stress and it’s affects. We will explore physical, mental and spiritual techniques to keep mind and body in balance. ...
 

Do you have all of the information needed to make a sound and reasonable decision? Are you overwhelmed with facts, opinions, bias, and claims that cloud your judgment? Can you easily generate multiple solutions, possibilities, and plans to work out problems? Are you able to quickly grasp complex situations by seeing the big picture as well as all of the parts? Is critical thinking automatic for......
 

Participants will identify and demonstrate the skills necessary to achieve excellence as a customer service representative. We will define customer service, great customer services strategies, active listening techniques and an action plan for good service. ...
 

Debit what? Credit who? Profit? Loss? What are these numbers telling me? Learn basic accounting terminology and processes. Understand what financial analysis is and how ratios can show the financial picture of an organization. Learn how to use budgets to your best advantage. ...
 

The objective of this program is to provide the participants with methods and tools they can incorporate into their daily routine to significantly improve their effectiveness and efficiency as it relates to time management. The program incorporates a group of exercises so that participants can assess their skills, identify areas to improve and understand how their decisions impact their use of......
 

Old World Service Participants will be educated on the fundamentals of good customer service in an era of technology: email, internet, and online business etiquette. The right agent is personable, knowledgeable, and has high-level communication skills in all media....
 

Team Building is relationship building with the purpose of working, learning, and functioning as one collective and cohesive unit. The easiest way to become a high performance team is by aligning goals and vision with individual needs, collective needs, and critical resources. Harmony of needs, abilities, resources, and goals is rooted in people stuff! This workshop focuses on the people stuff ......
 

This workshop helps you identify the creative blocks which may be fostered in your work environment without you even knowing it. It discusses how to encourage creativity and team problem-solving, how to define the problem correctly, and how to widen your parameters in terms of problem solving in your company. Examples of companies who use the creative problem solving model will assist you to ......
 

QuickBooks: 2008 has the tools you need to manage your business finances faster, with complete confidence. And now with streamlined features you use most. Key Features and Benefits Track expenses just by paying your bills. Track bills and get reminders when they’re due. View bills and create checks in one click and track your expenses automatically. Create invoices and track sal......
 

Students will learn how to use a digital camera to capture images and place them on their computer. Program includes demonstrations, exercises, and projects that will allow students to understand digital imaging and its many uses. Understanding digital photography Using your digital camera Downloading to your computer E-mail, web, and printing essentials ...
 

The Photography Certificate Program consists of 4 programs that range from basic photography issues, to learning how to create professional results with your digital camera. The student will participate in classroom projects as well as off-site shooting. Programs will deal with essential issues of digital photography, transferring images to your computer, enhancing those images with Adobe Phot......
 

Microsoft Office, Word 2003 & 2007 Level I (12 HRS) �Creating, formatting, editing, saving and printing �Setting tabs and creating tables �Enhancing your document’s appearance �Using spell check & Thesaurus �Copying infor­mation between documents �Using Office Assistant Microsoft Office, Word 2003 & 2007 Level II (12 HRS) (Prerequisite: Word Level I or equivalent ......
 

Microsoft Excel, Office 2007 Level I (12 HRS) Getting Started with Excel 2007 Understanding Spreadsheet Software Touring the Excel 2007 Window Understanding Formulas Working with Formulas and Functions Formatting a Worksheet Working with Charts Analyzing Data Using Formulas Microsoft Excel, Office 2007 Level II (12 HRS) (Prerequisite: Excel Level I or ­equivalent know......
 

Microsoft Access, Office 2007 Level I (12 HRS) Getting Started with Access 2007 Building and Using Queries Using Forms Using Reports Modifying the Database Structure Microsoft Access, Office 2007 Level II (12 HRS) (Prerequisite: Access Level I or equivalent knowledge) Creating Multiple Table Queries Enhancing forms Analyzing data with reports Importing and export......
 

PowerPoint is a presentation program that allows you to turn your ideas into exciting, professional presentations. Put on your own electronic slide show by using your computer, a video projector or even via the Internet. Microsoft Office, PowerPoint 2003 & 2007 Level I (9 HRS) For new users in the graphics presentation area. Learn how to create, modify and enhance simple presentatio......
 

Project management is the application of knowledge, skills, tools, and techniques to accomplish activities or tasks to meet the objectives set for a project. Using MS Project will help you effectively organize, schedule, manage and report your project. Microsoft Project (18 HRS) *Scheduling tasks *Managing resources * Finalizing a task plan * Filtering, grouping & sorting * Project co......
 

Publisher is a popular desktop publishing program that utilizes the Window operating system. Learn how to create marketing materials for print, Web and e-mail. Topics include: · How to create a publication · Working with art · Enhancing publications using special features and editing tools · Working in multiple publications & the web ...
 

Microsoft FrontPage advances your Web development in designing ­better-looking sites, ­generating code faster and easier, and extending the power and reach of your Web site. ...
 

Microsoft Visual Basic.net Level I (21 HRS) This newest version of Visual Basic introduces the .net framework used to create and maintain both Intranet and Internet applications. �Controls �Decisions and conditions �Variables, constants, calculations �Menus, sub procedures, sub functions Microsoft Visual Basic.net Level II (21 HRS) �Object-oriented programs (OOP) �Lists, ......
 

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