Vancouver Career College
Abbotsford, Burnaby, Vancouver, Surrey, British Columbia, Canada
http://www.vccollege.ca

Front Office

Students will understand, organize, perform and evaluate front office functions that are critical to the success of a hotel. Students will be trained on the importance of guest service, along with the many technical aspects of front office management....
 

Students will gain a comprehensive overview of all aspects of housekeeping management including quality maintenance, staffing, planning, and technical considerations....
 

Tourism / Eco-tourism is one of the fastest growing sectors of the Canadian and world economy. The eco-tourism industry is expected to accelerate as world demand for travel to pristine wilderness areas, like British Columbia, becomes increasingly popular. Major areas of employment in the industry include Adventure Tourism and Recreation, Tourism Services, Food & Beverage Services, Accommodat......
 

In today’s competitive business world, individuals need to possess up-to-date computer, customer service, marketing, and management skills. At Vancouver Career College, our Business Administration Management Diploma Program equips you with the tools necessary to meet the demands of the current job market. Upon graduation, you are prepared to begin a career as an office administrator, admini......
 

The development and management of a corporate web site, creation of a web site and establishing a presence on the web are topics addressed in this module....
 

Students will learn to create a business proposal for a new company that wishes to market products or services on the Internet. Complete strategy for online business including market research, cost benefit analysis, technical and operational issues such as logistics, and promotion, legal requirements and human impact issues will be taught....
 

The student will cover the various methods of direct response advertising and the variables that make up a not-for-profit organization. Types of direct marketing used to establish one to one customer relationships will be explored and discussed. As well, the service industry, which is broken into four categories, will be used to show strategies employed in the non-tangible product business sector....
 

In both retail and industrial sales it is the Professional Salesperson who is responsible for meeting the customers�needs and maintaining customer relations. Students will learn how to perform the many functions of the Professional salesperson including collecting information from the customer, understanding and identifying customer needs, providing product & service information to the custome......
 

Through case studies and lectures, students will learn how marketing concepts are applied in the retail sector. Retail pricing, store layout, customer relation policies and guarantees are some of the issues examined....
 

Students are provided an introduction to marketing practices focusing on problem definition and solution. Topics will include marketing concepts, marketing strategies, and buyer behaviour. The product promotion, distribution, pricing and public relations model are emphasized....
 

In today’s competitive business world, individual need to process up-to-date computer, customer service, marketing, and management skills. At Vancouver Career College, our Business Administrations / E-Commerce Management Diploma Program equips you with the tools necessary to meet the demands of the current job market. Upon graduation, you are prepared to begin a career as an office admin......
 

In business, as in other interpersonal contact, the impression formed in the first 10 to 15 seconds is crucial to the success of the relationship. The importance of the customer and of customer relations to business success is examined through case studies, role-playing, take-home assignments and discussion. Students will learn relevant theories of human behavior and how they may be applied to ......
 

Students will learn a variety of communication methods for the modern business office. Topics include written and oral communications, grammar, spelling and the communication process. Students will practice these elements by role-playing and through case studies....
 

Students will learn how to plan and create dynamic presentations using PowerPoint software....
 

Students will learn how to plan and create a database using Access relational database software. Creating tables and forms complements the use of the database, and graphics can be added to the forms. Students then learn how to search for data, sort and filter data, and create and modify queries. Reports and charts can be created using the data. Finally, students are introduced to the use of Acc......
 

Students are introduced to spreadsheet concepts, spreadsheet design, and numerical analysis using Microsoft Excel. Some of the topics covered include working with ranges, functions, formulas, charting and sorting data....
 

The Accounting and Payroll Administrator Diploma Program equips you with the tools necessary to meet the demands of the current job market. The aim of this program is to provide you with a combination of computer and office administration skills and a practical foundation in accounting, computerized accounting systems and payroll. Accountants and auditors help to ensure that the Nation’s fir......
 

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