Worcester Polytechnic Institute
Worcester, Massachusetts, United States
http://www.wpi.edu/

Information Security (Certificate)

Information Security Graduate Certificate For several years there has been a rapidly increasing worldwide interest in Information Security. Today’s technologists need proper theoretical and practical preparation in order to combat real world Information Security attacks. WPI, a leader in this field, is now offering a graduate level certificate and advanced certificate in the area of Info......
 

Vital to the operation of any organization are Computer and Communication networks. Rapid advances in technology have increased the complexity of designing, implementing and managing these networks. The CCN Graduate Certificate at WPI gives you a cross-disciplinary program that combines essential topics in computer science and electrical engineering, giving technical professionals the backgroun......
 

Software Engineering Graduate Certificate WPI has been offering introductory and advanced course work in Software Engineering for over 20 years. This Graduate Certificate covers topics such as Software Design and Maintenance, Validation and Verification, Component-Based Programming, and Object-Oriented Design and Analysis. Courses in Databases and Human-Computer Interaction may also be includ......
 

Today’s business environments deal constantly with changes requiring leadership for operational solutions. The Master of Science in Operations Design and Leadership (MSODL) is a comprehensive 35 credit hour Operations Management program that provides balance between service and production management, with an emphasis on the leadership skills needed to facilitate organizational improvement. ......
 

Technology-oriented environments have unique marketing challenges. Technological advances have changed the very nature of marketing by demanding faster anticipation of emerging markets and radical innovations. At the same time, new technologies depend on solid marketing strategies that take advantage of highly variable climates, where markets are created and eliminated more quickly than ever be......
 

Successful management of service organizations often differs from that of manufacturing organizations. Service business efficiency is sometimes difficult to evaluate because it is often hard to determine the efficient amount of resources required to produce service outputs. This course introduces students to the available techniques used to evaluate operating efficiency and effectiveness in the......
 

This course teaches Six-Sigma as an organizational quality system and a set of statistical tools that have helped the world’s leading companies save millions of dollars and improve customer satisfaction. This course is organized in three parts: part one covers the essentials of Six-Sigma, including fundamental concepts, the advantages of Six-Sigma over Total Quality Management, and a five-......
 

Lean thinking has transformed the way that organizational processes are designed and operated, using a systematic approach that eliminates waste by creating flow dictated by customer pull. In this course we explore the lean concepts of value, flow, demand-pull, and perfection in global, multistage processes. The tactics that are used to translate these general principles into practice, such as ......
 

This course aims to develop an in-depth understanding of the decisions and challenges related to the design and implementation of a firm’s purchasing strategy within a context of an integrated, global supply chain. Topics centering on operational purchasing, strategic sourcing, and strategic cost management will be covered. The global logistics systems that support the purchasing process w......
 

This course studies successful innovations and how firms must enhance their ability to develop and introduce new products and processes. The course will discuss a practical model of the dynamics of industrial innovation. Cases and examples will be discussed for products in which cost and product performance are commanding factors. The important interface among R&D/ manufacturing/marketing is di......
 

This course studies the decisions and strategies in designing and managing supply chains. Concepts, techniques, and frameworks for better supply chain performance are discussed, and how e-commerce enables companies to be more efficient and flexible in their internal and external operations are explored. The major content of the course is divided into three modules: supply chain integration, sup......
 

perations risk management deals with decision making under uncertainty. It is interdisciplinary, drawing upon management science and managerial decision-making, along with material from negotiation and cognitive psychology. Classic methods from decision analysis are first covered and then applied, from the perspective of business process improvement, to a broad set of applications in operations......
 

This course provides students with a broad conceptual framework for evaluating operations management practices and understanding the major decisions made in operations and the connections of operations decisions to other functions. Concepts, techniques, and management tools related to the four major decision responsibilities of operations management, namely process, quality, capacity, and inven......
 

This course focuses on improving the student’s understanding of the negotiation process and effectiveness as a negotiator. Emphasizes issues related to negotiating within and on behalf of organizations, the role of third parties, the sources of power within negotiation, and the impact of gender, culture and other differences. Conducted in workshop format, combining theory and practice.This cour......
 

This course considers effective interpersonal and leadership behaviors in technological organizations. Course material focuses on understanding, changing and improving our behaviors and those of others by examining our own practices and analyzing examples of leadership behaviors. The course also considers interpersonal and leadership behaviors in relation to teams, cultural diversity, and ethic......
 

This course provides students with the key concepts and tools to turn raw data into useful business intelligence. A broad spectrum of business situations will be considered for which the tools of classical statistics and modern data mining have proven their usefulness. Problems considered will include such standard marketing research activities as customer segmentation and customer preference a......
 

This course discusses the tools and techniques being used today to harness the vast marketing potential of the Internet. It examines various Web-based business models for effectively and efficiently using the net as a strategic marketing tool for new products, market research, direct and indirect distribution channels, and marketing communications. The course considers both business-to- consume......
 

Extending technology to global markets requires an understanding of consumer behavior in different cultures, and effective management of risk and overseas infrastructures. This course addresses the issues associated with technology application in new markets and includes the following topics: consumer behavior differences in international markets and the implications for the marketing mix, cult......
 

This course focuses on the new product development process in high-tech corporations, from idea generation through launch. Topics include: understanding customer responses to innovation, engaging customers in the innovation process, developing the marketing mix for new products (product features and benefits, pricing, channel selection, communications), new product introduction timing and compe......
 

This course will introduce CERT-CC’s five-step process for the management of information security, and is aimed at teaching managers how to create a solid enterprise-wide information security practice. This course is aimed at any student interested in gaining a managerial-level understanding of information security and practice. Readings, demos, lectures, case studies and real world events will......
 

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