A+

at school(s) in Ireland or delivered online/live/on-site/by e-learning

COMPA+ - A+ Accelerated Hardware & Software Support Skill
Course Format: Classroom
School/Trainer: BT IT Services [All Courses]
Training Center(s)/Venue(s): Belfast, Dublin, Ireland
Jobs & Resumes: Belfast, Dublin
Houses & Roommates: Belfast, Dublin

For A+ Certification, the examinee must pass both this examination and the A+ Operating System Technologies examination. The Core Hardware examination measures essential competencies for a desktop computer hardware service technician with six months of on-the-job experience. Exam Specification The examinee must demonstrate basic knowledge of installing, configuring, upgrading, troublesho......

Course description>>
 

At the end of this course you will be able to: identify the procedures and materials you should use to clean a mouse, monitor case, keyboard, touch pad, drive heads, power supplies and fans; correctly describe the equipment required to protect your PC systems from a power surge, sag or blackout; identify the correct procedures for storage of PC components; identify the procedures for working wi......

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At the end of this module you will be able to identify the basic internet protocols and terminologies. Identify procedures for establishing internet connectivity. In a given scenario, configure the operating system to connect to and use Internet resources. This set of modules will prepare the reader for the exam 220-302....

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At the end of this course you will be able to: identify key features of Windows XP, install Windows XP, understand the Windows XP boot process, view and configure system settings, manage user and group accounts, understand and configure different file system settings, use the Disk Administration tool to manage disk drives, manage file and folder properties and troubleshoot problems. This set of......

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At the end of this course you will be able to: describe the functions of an operating system, describe the features of Microsoft Windows 9x/Me, Windows NT 4.0 Workstation, Windows 2000 Professional and Windows XP. This set of modules will prepare the reader for the exam 220-302....

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At the end of this course you will be able to: describe the principles that are important in a basic approach to customer queries; describe the type of words, inflection, tone and body language that should be used when communicating with a customer. This set of modules will prepare the reader for the exam 220-301....

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