Automotive Service Advising and Customer Relations training school and course directory

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Automotive Service Advising and Customer Relations

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Total 1 training course(s) available.

Automotive Service Advising and Customer Relations
Course Format: Classroom
School/Trainer: Benjamin Franklin Institute of Technology [All Courses]
Training Center(s)/Venue(s): Boston, Massachusetts, United States
Jobs & Resumes: Boston
Houses & Roommates: Boston

Topics of study include customer interviewing and complaint assessment, flat rate and hourly methods of payment and benefit packages. Case studies are presented and guest lecturers from industry are utilized to reinforce service-advising principles....

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