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Training Courses for:

CRM

at school(s) in Hong Kong or delivered online/live/on-site/by e-learning

Total 88 training course(s) available.

eCRM �?Putting CRM into Practice in Insurance Industry
Course Format: Classroom
School/Trainer: Institute of Professional Education And Knowledge [All Courses]
Training Center(s)/Venue(s): Hong Kong, China
Jobs & Resumes: Hong Kong
Houses & Roommates: Hong Kong

Information-enabled enterprises are the business model of the future. The next evolution in CRM, eCRM, involves integrating new technologies with traditional channels to improve customer service and satisfaction, and to contain costs. Participants will gain knowledge on eCRM methodologies and applications as well as the practical knowledge on how eCRM can be planned, applied and deployed in th......

Course description>>

Creating Loyal Customers in Insurance Industry through CRM Workshop
Course Format: Classroom
School/Trainer: Institute of Professional Education And Knowledge
Training Center(s)/Venue(s): Hong Kong, China

In an intensely competitive business environment, companies must focus their sales and marketing efforts to keep and win loyal customers. Customer-centric loyalty programs designed to engender loyalty and increase sales from most profitable customers are now an essential component of any Customer Relationship Management (CRM) strategy implemented by the most successful companies. Participants......

Course description>>

Applying CRM Concepts in Insurance Industry Workshop
Course Format: Classroom
School/Trainer: Institute of Professional Education And Knowledge
Training Center(s)/Venue(s): Hong Kong, China

Customer relationship management (CRM), customer loyalty and customer centricity are all variations of a great idea �?knowing your customers and understanding their needs. CRM is the key competitive strategy you need to stay focused on the needs of your customers and to integrate a customer-facing approach throughout your organization. In facing new competition and new business challenges, pa......

Course description>>

Shop Management and Customer Service
Course Format: Classroom
School/Trainer: Vocational Training Council (VTC) [All Courses]
Training Center(s)/Venue(s): Hong Kong, China

Retail Trades Training Centre Part-time course Day Courses ...

Course description>>

Introduction to Retailing
Course Format: Classroom
School/Trainer: Vocational Training Council (VTC)
Training Center(s)/Venue(s): Hong Kong, China

Retail Trades Training Centre Part-time course Day Courses ...

Course description>>

Certificate Programme for Retail Supervisors
Course Format: Classroom
School/Trainer: Vocational Training Council (VTC)
Training Center(s)/Venue(s): Hong Kong, China

Retail Trades Training Centre Part-time course Day Courses ...

Course description>>

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