Call Centre Customer Service Representative training school and course directory

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Training Courses for:

Call Centre Customer Service Representative

Total 45 training course(s) available.

Career Options and Opportunities
Course Format: Classroom
School/Trainer: Academy of Learning British Columbia [All Courses]
Training Center(s)/Venue(s): Abbotsford, Kamloops, Kelowna, Richmond, Surrey, Vancouver, Victoria, British Columbia, Canada
Jobs & Resumes: Abbotsford, Kamloops, Kelowna, Richmond, Surrey, Vancouver, Victoria
Houses & Roommates: Abbotsford, Kamloops, Kelowna, Richmond, Surrey, Vancouver, Victoria

This course focuses on the variety of career options and opportunities available to those with call centre skills. This course will enhance the research students have already considered as they embark upon the career of a call centre representative....

Course description>>

Call Centre Telephone Sales
Course Format: Classroom
School/Trainer: Academy of Learning British Columbia
Training Center(s)/Venue(s): Abbotsford, Kamloops, Kelowna, Richmond, Surrey, Vancouver, Victoria, British Columbia, Canada

This course is designed to help people, who are currently working or are planning to work in a call centre, increase their telephone sales skills. It covers many of the sales techniques common in all sales areas, but focuses mainly on the skills and techniques unique to telephone sales....

Course description>>

Call Centre Industry
Course Format: Classroom
School/Trainer: Academy of Learning British Columbia
Training Center(s)/Venue(s): Abbotsford, Kamloops, Kelowna, Richmond, Surrey, Vancouver, Victoria, British Columbia, Canada

This course is designed to provide an overview of the call centre industry. The course explores the industry from its origins onward, with in depth explanations of the general types and organization of call centres, the wide-ranging functions and responsibilities of call centre workers, the telemarketing environment, and current tools and technologies....

Course description>>

Call Centre Equipment and Technology
Course Format: Classroom
School/Trainer: Academy of Learning British Columbia
Training Center(s)/Venue(s): Abbotsford, Kamloops, Kelowna, Richmond, Surrey, Vancouver, Victoria, British Columbia, Canada

This course is designed to provide students with in depth practical and theoretical knowledge about call centre equipment and technology....

Course description>>

Call Centre Customer Service Representative (Diploma)
Course Format: Classroom
School/Trainer: Academy of Learning British Columbia
Training Center(s)/Venue(s): Abbotsford, Kamloops, Kelowna, Richmond, Surrey, Vancouver, Victoria, British Columbia, Canada

The Call Centre Customer Service Representative Diploma program offers individuals the opportunity to acquire the skills required by many companies that specialize in customer service and outbound marketing services, and to provide skills to facilitate upward movement in their chosen profession. This program provides graduates with the necessary skills to answer enquiries and provide inform......

Course description>>

Career Options and Opportunities
Course Format: Classroom
School/Trainer: Academy of Learning Alberta [All Courses]
Training Center(s)/Venue(s): Airdrie, Calgary, Edmonton, High River, Medicine Hat, Red Deer, Alberta, Canada
Jobs & Resumes: Airdrie, Calgary, Edmonton, High River, Medicine Hat, Red Deer
Houses & Roommates: Airdrie, Calgary, Edmonton, High River, Medicine Hat, Red Deer

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