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Commerce schools in UK:
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Training Courses for:

Commerce

at school(s) in United Kingdom or delivered online/live/on-site/by e-learning

Total 96 training course(s) available.

write persuasive sales quotations, proposals & tenders Workshop
Course Format: Classroom
School/Trainer: Northamptonshire Chamber of Commerce [All Courses]
Training Center(s)/Venue(s): Northampton, United Kingdom

Jobs & Resumes: Northampton
Houses & Roommates: Northampton

This master class details every stage of effective quotation writing from beginning to end. You start with the customer investigation, followed by drafting, structuring and writing the proposal documents. You learn how to write an accompanying letter and how to follow up. It adds up to a comprehensive lesson in how to win many more customers from your quotations, proposals and tender responses.......

Course description>>
 

Intermediate Excel 2003
Course Format: Classroom
School/Trainer: Northamptonshire Chamber of Commerce
Training Center(s)/Venue(s): Northampton, United Kingdom

Excel is a multi-functional tool that can aid in a number of business functions. It is useful for creating databases of customers and suppliers or can be used for financial reporting. The intermediate course takes you purely beyond understanding the basics of Excel to teaching some of the tools and techniques that will really add value to your systems Benefits for your organisation Th......

Course description>>
 

Dealing with Difficult Customers
Course Format: Classroom
School/Trainer: Northamptonshire Chamber of Commerce
Training Center(s)/Venue(s): Northampton, United Kingdom

Bad handling of a minor complaint can turn it into a major complaint-possibly with legal implications. Training helps to defuse a difficult situation, obtain the correct information and thus identify the real problem and the action that is required. Being prepared for typical complaints means a quick response, a quick resolution, and a customer who will remember how we helped them. Benefits......

Course description>>
 

Essential Customer Service
Course Format: Classroom
School/Trainer: Northamptonshire Chamber of Commerce
Training Center(s)/Venue(s): Northampton, United Kingdom

In every purchase transaction there can be this "Moment of Truth" when a customer needs some reassurance, or needs a problem to be resolved quickly. Can we recognise this "Moment" before it is too late and we lose that customer for good? Can we do something to resolve the situation and retain a happy customer? The answers are "Yes"; this training is essential to en......

Course description>>
 

Powerful Presentations
Course Format: Classroom
School/Trainer: Northamptonshire Chamber of Commerce
Training Center(s)/Venue(s): Northampton, United Kingdom

This course is designed for anyone who needs to sell an idea, a product or service to either internal or external buyers, or anyone who at any time (at work or socially), who may find themselves having to make a speech! It is often more effective to have a short, snappy presentation ready when you need to convince someone of your understanding of the way ahead. A picture is worth a thousand wor......

Course description>>
 

Employment Legislation
Course Format: Classroom
School/Trainer: Northamptonshire Chamber of Commerce
Training Center(s)/Venue(s): Northampton, United Kingdom

Employment legislation is forever changing and is focused upon protecting employees. It is therefore vital that employers are aware of their obligations to staff and make sure that their policies and procedures are in line with current legislation. Perhaps more importantly, clarity, a ’reasonable’ approach and perceived fairness are important factors in building motivation from your s......

Course description>>
 

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