Customer

at school(s) in Canada or delivered online/live/on-site/by e-learning

Customer Relationship Management Workshop
Course Format: Classroom
School/Trainer: Key2careers College [All Courses]
Training Center(s)/Venue(s): Toronto, Ontario, Canada
Jobs & Resumes: Toronto
Houses & Roommates: Toronto

Customer Relationship Management deals in handling contacts with its customers. This is a most very important aspect in business because it deals with current and potential clients. In Customer Relationship Management, is dealt in many different fields including sales, marketing, customer service, training and professional development. An intricate part of business, most employees who are deali......

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The training workshop concentrates on how to maximize your effectiveness by defining expectations, establishing ground rules and gives you a new confidence. Following topics are covered in this one day workshop: 1. What is Customer Service ? - factors that make service good vs. those that ruin a customer service interaction. 2. Customer Service is an Attitude not a Department ......

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We are at the beginning of the New Economy �The Information Age. To survive and prosper, all businesses must be able to service customers anywhere, anytime. This is the reality of E-commerce, and Call Centres are the vehicle by which these demands are fulfilled by modern business. Qualified personnel, who specialize in delivering services one-to-one over the phone and/or the Internet, are in e......

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The Customer Service Professional Diploma provides the skills necessary for daily interaction with spa clients in a way that reinforces the unique experience offered by the spa. An excellent program for current customer service representatives in the spa who want to hone their skills or as an introduction to the spa industry for students who are considering joining the industry as a career. ......

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The tutorial will cover a variety of topics to help students develop the skills and tools needed to secure placements that best match their interests, to perform professionally in the workplace and learn customer service skills....

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This course will introduce students to the principles and challenges associated with Customer Service. Customer Service is a philosophy that places value on the customer. Through participatory exercises and discussions students will develop competencies to demonstrate effective and efficient customer service....

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