Training Courses for:
Customer
at school(s) in Egypt or delivered online/live/on-site/by e-learning
Total 200 training course(s) available.
Customer Service with Quality Workshop
Course Format: Classroom
School/Trainer: AMIDEAST [All Courses]
Training Center(s)/Venue(s): Cairo, Egypt
Jobs & Resumes: Cairo
Houses & Roommates: Cairo The AMIDEAST/Egypts Serve your Customer with Quality module is designed as a two-day training activity in which participants learn the basics of quality customer service, how to make the right first impression, how to retain customers through studying international case studies, and learn to serve their clients at a global standard.
Workshop Objectives
By the end of this 2-day workshop, pa......
Course description>>
Customer Service Selling (Online)
School/Trainer: Swinburne University of Technology [All Courses]In retail, treating your customer well means ensuring that you develop the best goodwill ambassadors your store could have. This course is a simple step-by-step guide to understanding strategies to exceed customer expectations, deliver quality customer service and increase your stores sales....
Course description>>
Real Estate (Finding Customers) (Online)
School/Trainer: Australian College of Commerce and Management [All Courses]This course is designed to provide a general overview of methods used within the real estate industry to prospect for and qualify potential customers.
The topics covered are:
Prospecting
Profiling your ideal client
Event change
Cold calling
Referrals
Lead generation and prospecting ideas Getting to elusive prospects
...
Course description>>
Customer Service (Online)
School/Trainer: Australian Institute of Management NSW & ACT [All Courses]Today’s fast changing markets and service oriented economy mean that people who work in organisations are now expected to provide services and products to two kinds of customers - external and internal. Frontline managers play an important role in developing and influencing the customer service processes to ensure the organisation’s objectives are met.
This online program will provi......
Course description>>
Coordinate, evaluate and improve customer service (Online)
School/Trainer: Adcom Training Solutions [All Courses]This unit describes those functions associated with coordinating the implementation, monitoring and improving of customer service standards.
1. Analyse the needs of customer populations 1.1 Information is sourced through formal and informal channels
1.2 General information on the business environment that affects customers is collected and included in the assessment
1.3 Information......
Course description>>
Act as a formal complaints officer (Online)
School/Trainer: Adcom Training SolutionsThis unit describes the functions involved in the implementation of complaints procedures and providing main contact point for investigations.
1. Manage documentation of complaints 1.1 Organisational and compliance requirements for complaints documentation are identified
1.2 Documentation systems are established and maintained
1.3 Records and data are collected and stored according......
Course description>>
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