Customer schools in Malaysia:
Kuala Lumpur
Johor Bahru
Ipoh
Kuching
Kuantan
Training Courses for:
Customer
at school(s) in Malaysia or delivered online/live/on-site/by e-learning
Total 200 training course(s) available.
Excellence in Technical Customer Service
Course Format: Classroom
School/Trainer: New Horizons Malaysia [All Courses]
Training Center(s)/Venue(s): Kuala Lumpur, Kuantan, Penang, Petaling Jaya, Malaysia
Jobs & Resumes: Kuala Lumpur, Kuantan, Penang, Petaling Jaya
Houses & Roommates: Kuala Lumpur, Kuantan, Penang, Petaling Jaya In this course, students practice skills and apply principles for providing face-to-face customer service to customers with technical issues.
Who Should Attend:
Customer service professionals providing technical support or service, on-site or by way of call center or email.
At Course Completion:
Upon successful completion of this course, students will be able to: - meet the customer. - ......
Course description>>
Customer Service
Course Format: Classroom
School/Trainer: New Horizons Malaysia
Training Center(s)/Venue(s): Kuala Lumpur, Kuantan, Penang, Petaling Jaya, MalaysiaThis course is for tudents who are in the customer service field and want to improve their knowledge of customer service basics. Students will discuss what it means to have a service culture in an organization.
Outline: Top
Lesson 1: Customer service basics
Customers
The service culture
Top
Lesson 2: Customer service skills
Organization skills
Communication factors
Pe......
Course description>>
Customer Relationship Management
Course Format: Classroom
School/Trainer: New Horizons Malaysia
Training Center(s)/Venue(s): Kuala Lumpur, Kuantan, Penang, Petaling Jaya, MalaysiaDevelop customer loyalty and incorporate an effective and cost-efficient customer relationship program.
At Course Completion:
After completing this course, students will know how to: - Appreciate the value of culture and significance of cross-cultural communication, describe the impact of cultural differences on communication, and avoid miscommunication and conflicts that arise due to these......
Course description>>
Customer Relation Management Workshop
Course Format: Classroom
School/Trainer: Synerflex Consulting [All Courses]
Training Center(s)/Venue(s): Bayan Baru, Penang, Malaysia
Jobs & Resumes: Bayan Baru
Houses & Roommates: Bayan BaruSynerflexConsulting.com brings you Customer Relation Management Workshop Training Workshop in Asia, China, Malaysia, Penang (PG), Kuala Lumpur (KL), Singapore, Vietnam, Indonesia, Thailand, Philippine, Mauritius, Australia & Middle East....
Course description>>
Customer Care Program
Course Format: Classroom
School/Trainer: Synerflex Consulting
Training Center(s)/Venue(s): Bayan Baru, Penang, MalaysiaSynerflexConsulting.com brings you Customer Care Program Training Workshop in Asia, China, Malaysia, Penang (PG), Kuala Lumpur (KL), Singapore, Vietnam, Indonesia, Thailand, Philippine, Mauritius, Australia & Middle East....
Course description>>
Measuring & Improving Customer Satisfaction
Course Format: Classroom
School/Trainer: Neville Clarke (Malaysia) Sdn Bhd [All Courses]
Training Center(s)/Venue(s): Kuala Lumpur, Johor Bahru, Penang, Sarawak, Malaysia
Jobs & Resumes: Kuala Lumpur, Johor Bahru, Penang, Sarawak
Houses & Roommates: Kuala Lumpur, Johor Bahru, Penang, SarawakCustomer satisfaction is crucial to continued business success. No one refutes this, and this is an important requirement in Quality Management System standards. But, do you know how your customers perceive your organization? What are their expectations? What are the shortcomings that they see? What would be an area that would delight them?
This course introduces a systematic and practi......
Course description>>
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Facts:
We serve the schools and students around the world. Major visitors come from India, United States, United Kingdom, Canada, Australia, Philippines, Malaysia, Singapore and South Africa.
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