Customer

at school(s) in New York or delivered online/live/on-site/by e-learning

Cisco Unified Customer Voice Portal Implementation (Certificate)
Course Format: Classroom
School/Trainer: Sunset Learning Institute, Inc. [All Courses]
Training Center(s)/Venue(s): Albuquerque, Atlanta, Austin, Baltimore, Boston, Charlotte, Chicago, Dallas, Los Angeles, New York, United States
Jobs & Resumes: Albuquerque, Atlanta, Austin, Baltimore, Boston, Charlotte, Chicago, Dallas, Los Angeles, New York
Houses & Roommates: Albuquerque, Atlanta, Austin, Baltimore, Boston, Charlotte, Chicago, Dallas, Los Angeles, New York

Cisco Unified Voice Portal Implementation (CVPI) 7.0 is a hands-on, instructor-led course that covers the tasks necessary for the operation, administration, maintenance and provisioning (Ops Console) of Unified CVP as it is installed in a comprehensive Intelligent Contact manager Enterprise (ICME) environment. Lab exercises address the configuration of all CVP 7.0 product components as well as ......

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This five-day course teaches each student to use the CVP Studio graphical tool to build self-service IVR applications and to run and maintain them on the CVP VXML Server. This course also introduces the student to the other servers that may be part of their CVP solution. Hands-on practice includes programming labs and building applications that incorporate every element of CVP Studio into a......

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Upon completing this course, the learner will be able to meet these overall objectives: Explain the components, function, and call flow of a Cisco Unified CVP solution when deployed in either a standalone or comprehensive model. Group, summarize, and complete the steps necessary to configure a functional Cisco Unified CVP comprehensive deployment model with Cisco Unified ICM Enterprise. ......

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Without a high score on customer focus¡­your company is in danger of lowering its bottom line! Winning companies are those who have a growing level of customer loyalty. Not just a theory of good customer service¡­but a total organizational strategy built around customers¡¯ needs. Why not join the winner¡¯s circle by structuring a corporate plan that enhances the total customer experience! How ......

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To compete successfully in today¡¯s challenging business climate¡ªand survive in the long term¡ªorganizations need to create customer loyalty by providing remarkable and outstanding service. But that level of service doesn¡¯t just happen; it¡¯s the result of effective customer service leadership. This seminar is designed to show managers and supervisors how to demonstrate exemplary customer service ......

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Quality service will give you the competitive advantage you need to survive in a tough business climate. In today¡¯s customer-oriented business environment, "people skills" are critical for personal and organizational success. How you handle your customers can directly affect your individual goals as well as your team¡¯s and company¡¯s performance. This seminar gives you the skills you n......

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