Customer

at school(s) in New Zealand or delivered online/live/on-site/by e-learning

Selling to Key Customers
Course Format: Classroom
School/Trainer: The University of Auckland Business School [All Courses]
Training Center(s)/Venue(s): Christchurch, New Zealand
Jobs & Resumes: Christchurch
Houses & Roommates: Christchurch

The discipline of attracting and retaining the most profitable customers is increasingly recognised as being a driver of financial outcomes. Acquiring and growing ’key customers’ is now being recognised as a vital activity for organisations. These assets require strategic planning, maintenance and sales development in order for their true value to be realised. This course provides str......

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Have you ever wished you had better Customer/ Supplier relationships that deliver tangible benefits and long term value for your business? This Short Course will help you to gain insight, as well as providing practical “how to�ideas and methods. It is interactive, uses many examples of what works (and what doesn’t) and involves working on your own organizational ‘case studies� Partnerin......

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The Customer Service course will teach students the fundamentals of customer service, and help them to develop core competencies for providing excellent customer service. Students learn the definition of customer service, who their customers are, and how to be customer service oriented through description and examples. They learn tips for managing time and stress, communicating effectively with......

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This course is aimed at students who are looking to gain basic computer and office skills. Ideal for an individual who is looking to pursue a career in a customer service related industry. Also ideal for school leavers who wish to equip themselves with the skills to succeed in a typical working environment. People who are already at work, and who would like to learn how computers could impact o......

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In retail, treating your customer well means ensuring that you develop the best goodwill ambassadors your store could have. This course is a simple step-by-step guide to understanding strategies to exceed customer expectations, deliver quality customer service and increase your stores sales....

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This course is designed to provide a general overview of methods used within the real estate industry to prospect for and qualify potential customers. The topics covered are: Prospecting Profiling your ideal client Event change Cold calling Referrals Lead generation and prospecting ideas Getting to elusive prospects ...

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