Customer

at school(s) in Seattle or delivered online/live/on-site/by e-learning

Cisco Unified Customer Voice Portal Implementation
Course Format: Classroom
School/Trainer: Fast Lane Consulting and Education Services, Inc. [All Courses]
Training Center(s)/Venue(s): Atlanta, Boston, Chicago, Los Angeles, Miami, New York, Philadelphia, San Francisco, Seattle, Tampa, United States
Jobs & Resumes: Atlanta, Boston, Chicago, Los Angeles, Miami, New York, Philadelphia, San Francisco, Seattle, Tampa
Houses & Roommates: Atlanta, Boston, Chicago, Los Angeles, Miami, New York, Philadelphia, San Francisco, Seattle, Tampa

Upon completing this course, the learner will be able to meet these overall objectives: Explain the components, function, and call flow of a Cisco Unified CVP solution when deployed in either a standalone or comprehensive model. Group, summarize, and complete the steps necessary to configure a functional Cisco Unified CVP comprehensive deployment model with Cisco Unified ICM Enterprise. ......

Course description>>
 

Cisco Customer Voice Portal Implementation (CVPI) is a hands-on instructor-led course that presents the topology of the product’s various deployment models. The course focuses on installation, configuration and scripting for the Full Feature (Comprehensive) deployment model. This includes the Queue and Transfer and Stand-alone models. As of this writing, a revised naming structure for the deplo......

Course description>>
 

CVPD 4.0 teaches each student to use the CVP Studio graphical tool to build self-service IVR applications and to run and maintain them on the CVP VXML Server. This course also introduces the student to the other servers that may be part of their CVP solution. Hands-on practice includes programming labs and building applications that incorporate every element of CVP Studio into a comprehensiv......

Course description>>
 

After completing this course, the student will be able to: Explain the components, function and call flow of a CVP solution when deployed in either a Standalone or Comprehensive model. Group, summarize and complete the steps necessary to configure a functional Unified CVP Comprehensive deployment model with Unified ICME. Demonstrate use of 6 Unified ICME MicroApps available to support ca......

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In retail, treating your customer well means ensuring that you develop the best goodwill ambassadors your store could have. This course is a simple step-by-step guide to understanding strategies to exceed customer expectations, deliver quality customer service and increase your stores sales....

Course description>>
 

This course is designed to provide a general overview of methods used within the real estate industry to prospect for and qualify potential customers. The topics covered are: Prospecting Profiling your ideal client Event change Cold calling Referrals Lead generation and prospecting ideas Getting to elusive prospects ...

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