Customer Care training school and course directory

Add

Customer Care Course
	Locations \| Schools \| Prospective Students \| Jobs \| House Rental \| Submit Courses \| Post Training Request \| \| XML

- Free Services -
Link students and schools worldwide

Submit Course Ad.
Add your latest course description and link back to your school.
Post Training Request
Let schools know exactly what and where you would like to learn.

Back | Home

Customer Care schools in UK:
Birmingham Bristol Coventry Edinburgh Glasgow Leeds London Manchester Slough More>>

Training Courses for:

Customer Care

at school(s) in Glasgow or delivered online/live/on-site/by e-learning

Total 22 training course(s) available.

Customer Care Workshop
Course Format: Classroom
School/Trainer: Symmons Madge Associates Ltd. [All Courses]
Training Center(s)/Venue(s): Belfast, Birmingham, Bristol, Cardiff, Dublin, Exeter, Glasgow, Slough, United Kingdom
Jobs & Resumes: Belfast, Birmingham, Bristol, Cardiff, Dublin, Exeter, Glasgow, Slough
Houses & Roommates: Belfast, Birmingham, Bristol, Cardiff, Dublin, Exeter, Glasgow, Slough

To assist all staff to project the correct image to your potential customers and clients to make your organisation user friendly. This course will involve some small group working in a workshop situation. It is designed for anyone who has any contact with users and their relatives to maximise your level of service and customer care. Course Objectives: Projecting a professional image, bu......

Course description>>

Excellent Customer Care - Incoming Calls Workshop
Course Format: Classroom
School/Trainer: Practical Training for Professionals [All Courses]
Training Center(s)/Venue(s): Bristol, Birmingham, Coventry, Edinburgh, Glasgow, Leeds, Leicester, London, Manchester, United Kingdom
Jobs & Resumes: Bristol, Birmingham, Coventry, Edinburgh, Glasgow, Leeds, Leicester, London, Manchester
Houses & Roommates: Bristol, Birmingham, Coventry, Edinburgh, Glasgow, Leeds, Leicester, London, Manchester

This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone techniques from how to make a good first impression, to the use of correct vocabulary and paying attention to detail. Through interactive workshops and role-playing delegates will improve their customer-care skills when answering the telephone. ......

Course description>>

Customer Care
Course Format: Classroom
School/Trainer: Practical Training for Professionals
Training Center(s)/Venue(s): Bristol, Birmingham, Coventry, Edinburgh, Glasgow, Leeds, Leicester, London, Manchester, United Kingdom

This practical and interactive customer care course provides an overview of the personal and professional skills for staff that are often the first point of contact for customers. Throughout the course delegates will have the opportunity to discuss customer handling skills, enabling a confident return to the workplace. The Course Suits This practical and interactive customer care course ......

Course description>>

Achieving Customer Care Excellence
Course Format: Classroom
School/Trainer: Mondale IT Solutions Ltd. [All Courses]
Training Center(s)/Venue(s): London, Birmingham, Manchester, Leeds, Glasgow, Edinburgh, Reading, Bristol, Exeter, United Kingdom
Jobs & Resumes: London, Birmingham, Manchester, Leeds, Glasgow, Edinburgh, Reading, Bristol, Exeter
Houses & Roommates: London, Birmingham, Manchester, Leeds, Glasgow, Edinburgh, Reading, Bristol, Exeter

Understanding the customers real needs by listening Generating creative and imaginative service ideas Managing complaints and recover incidents of service failure Managing unrealistic expectations The importance of the first impression Identify the personal and organisational blocks to customer service Introduce the service standards at every point of customer contact Monitor and ......

Course description>>

Customer Care via Email
Course Format: Classroom
School/Trainer: Mondale IT Solutions Ltd.
Training Center(s)/Venue(s): London, Birmingham, Manchester, Leeds, Glasgow, Edinburgh, Reading, Bristol, Exeter, United Kingdom

By the end of the course you will be able to: agree what a professional response to an email should look like and contain identify your barriers and strengths when communicating via email state the importance of using plain English and the Plain English Campaign demonstrate a systematic approach to written communication �?using the four block structure discuss and review the use of app......

Course description>>

Customer Care Over the Telephone
Course Format: Classroom
School/Trainer: Mondale IT Solutions Ltd.
Training Center(s)/Venue(s): London, Birmingham, Manchester, Leeds, Glasgow, Edinburgh, Reading, Bristol, Exeter, United Kingdom

By the end of the course you will be able to: portray to your customer a positive image of your company demonstrate the importance of taking responsibility to achieve customer satisfaction obtain from customers a clear understanding of their expectations handle challenging callers calmly and confidently demonstrate how you will reassure customers that their needs will be satisfied. ...

Course description>>

Pages:- 1 2 3 4
[ Workshops ] [ Online Courses ] [ Corporate Training ] [ Topics ] [ Locations ] [ Schools ] [ Job Seekers ]

Dear Visitor:
You are strongly recommended to bookmark this page and come back later, since new course may be available anytime.
Click to Proceed>>

Tips:
In most cases you will get a unique submit code along with your each posting on this website. Please provide it as well as the message title if you want any assistance for editing/removal.