Customer Service schools in Australia:
Adelaide
Brisbane
Cairns
Canberra
Darwin
Melbourne
Perth
Sydney
Training Courses for:
Customer Service
at school(s) in Australia or delivered online/live/on-site/by e-learning
Total 200 training course(s) available.
CUSTOMER SERVICE OFFICER
Course Format: Blended
School/Trainer: Camden Haven Community College [All Courses]
Training Center(s)/Venue(s): Laurieton, NSW, Australia
Jobs & Resumes: Laurieton
Houses & Roommates: Laurieton This course combines distance learning using a workbook, phone, letter and email contact with the trainer. It provides the skills needed to deal with the public and other staff members. This course would be suitable for anyone who deals with the public. Course begins on receipt of Learning Kit. $310.00. Successful participants will receive a Statement of Attainment from Certificate II in Bu......
Course description>>
Customer Relationships
Course Format: Classroom
School/Trainer: UTS Continuing Professional Education [All Courses]
Training Center(s)/Venue(s): Sydney, NSW, Australia
Jobs & Resumes: Sydney
Houses & Roommates: SydneyA marketing perspective to customer relationship management. As markets reach saturation, particularly within the current economic climate, enterprises are quickly realising they are better off developing and retaining their customers, rather than constantly trading them back and forth with the competition. It is easier and cheaper to keep a customer, than to constantly find new ones.
This ......
Course description>>
DEALING WITH CUSTOMERS AND CLIENTS
Course Format: Classroom
School/Trainer: TAFE NSW - South Western Sydney Institute Granville College [All Courses]
Training Center(s)/Venue(s): Granville, NSW, Australia
Jobs & Resumes: Granville
Houses & Roommates: GranvilleIn this course participants will develop skills to build successful relationships with customers and clients. The emphasis is on developing communication skills to meet a range of customer and client needs by providing appropriate responses. These responses could range from handling routine enquiries to dealing with difficult situations....
Course description>>
AIRPORT CUSTOMER SERVICES
Course Format: Classroom
School/Trainer: TAFE NSW - South Western Sydney Institute Bankstown College [All Courses]
Training Center(s)/Venue(s): Bankstown, NSW, Australia
Jobs & Resumes: Bankstown
Houses & Roommates: BankstownBecome proficient in geography, help airline customers make informed travel decisions; know about airlines sales and customer service concepts; gain knowledge on the various reservations systems used by airlines; learn how to issue tickets to customers...
Course description>>
Customer Contact (Traineeship) (Certificate)
Course Format: Classroom
School/Trainer: TAFE NSW - Sydney Institute Ultimo College [All Courses]
Training Center(s)/Venue(s): Sydney, NSW, Australia
Jobs & Resumes: Sydney
Houses & Roommates: SydneyThis course is for people who want to perform the role of a skilled operator and to apply a broad range of competencies in a varied work context, using some discretion and judgement and relevant theoretical knowledge. You may provide technical advice and support to a team.
You will gain skills in using basic computer technology, using electronic communication devices, providing product servi......
Course description>>
Customer Service in the Public Sector
Course Format: Classroom
School/Trainer: TAFE NSW - Sydney Institute St George College [All Courses]
Training Center(s)/Venue(s): Sydney, NSW, AustraliaThis course has been developed as part of the Memorandum of Understanding (MOU) between TAFE NSW and the NSW Premiers’ Department. The course is designed for NSW Public Service employees who work in a supervisory capacity and who wish to develop effective customer service skills....
Course description>>
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