Customer Service training school and course directory

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Customer Service schools in Canada:
Calgary Edmonton Halifax Mississauga Montreal Ottawa Toronto Vancouver Winnipeg More>>

Training Courses for:

Customer Service

at school(s) in Halifax or delivered online/live/on-site/by e-learning

Total 200 training course(s) available.

Customer Service
Course Format: Classroom
School/Trainer: Academy of Learning Nova Scotia [All Courses]
Training Center(s)/Venue(s): Dartmouth, Halifax, Nova Scotia, Canada
Jobs & Resumes: Dartmouth, Halifax
Houses & Roommates: Dartmouth, Halifax

This course teaches students the fundamentals of customer service, and helps them to develop core competencies for providing excellent customer service....

Course description>>

Customer Service Simulations
Course Format: Classroom
School/Trainer: Academy of Learning Nova Scotia
Training Center(s)/Venue(s): Dartmouth, Halifax, Nova Scotia, Canada

The tasks and activities in this simulation will provide the student with a hands-on opportunity to expand their creative abilities and practice the types of skills they will need as a Customer Service and Information Clerk in today’s workplace. This simulation will provide an opportunity to apply the basic customer service and information clerk knowledge acquired during one’s studies....

Course description>>

Career Options and Opportunities
Course Format: Classroom
School/Trainer: Academy of Learning Nova Scotia
Training Center(s)/Venue(s): Dartmouth, Halifax, Nova Scotia, Canada

This course focuses on the variety of career options and opportunities available to those with call centre skills. This course will enhance the research students have already considered as they embark upon the career of a call centre representative....

Course description>>

Call Centre Telephone Sales
Course Format: Classroom
School/Trainer: Academy of Learning Nova Scotia
Training Center(s)/Venue(s): Dartmouth, Halifax, Nova Scotia, Canada

This course is designed to help people, who are currently working or are planning to work in a call centre, increase their telephone sales skills. It covers many of the sales techniques common in all sales areas, but focuses mainly on the skills and techniques unique to telephone sales....

Course description>>

Call Centre Industry
Course Format: Classroom
School/Trainer: Academy of Learning Nova Scotia
Training Center(s)/Venue(s): Dartmouth, Halifax, Nova Scotia, Canada

This course is designed to provide an overview of the call centre industry. The course explores the industry from its origins onward, with in depth explanations of the general types and organization of call centres, the wide-ranging functions and responsibilities of call centre workers, the telemarketing environment, and current tools and technologies....

Course description>>

Call Centre Equipment and Technology
Course Format: Classroom
School/Trainer: Academy of Learning Nova Scotia
Training Center(s)/Venue(s): Dartmouth, Halifax, Nova Scotia, Canada

This course is designed to provide students with in depth practical and theoretical knowledge about call centre equipment and technology....

Course description>>

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