Training Courses for:
Customer Service
at school(s) in Hong Kong or delivered online/live/on-site/by e-learning
Total 200 training course(s) available.
Win the Heart of Your Customers by NLP Customer Service
Course Format: Classroom
School/Trainer: Institute of Professional Education And Knowledge [All Courses]
Training Center(s)/Venue(s): Hong Kong, China
Jobs & Resumes: Hong Kong
Houses & Roommates: Hong Kong Neuro-Linguistic Programming (NLP) is applied psychology and also a set of techniques that widely used in the business environment nowadays. It is believed the NLP skills are beneficial to the area of customer relationship management, communication, selling and even other life aspects. In this connection, we have specially designed a series of NLP courses for you to help boost your work compete......
Course description>>
Shop Management and Customer Service
Course Format: Classroom
School/Trainer: Vocational Training Council (VTC) [All Courses]
Training Center(s)/Venue(s): Hong Kong, ChinaRetail Trades Training Centre
Part-time course
Day Courses
...
Course description>>
Excellent Customer Service
Course Format: Classroom
School/Trainer: Vocational Training Council (VTC)
Training Center(s)/Venue(s): Hong Kong, ChinaImport/Export and Wholesale Trades Training Centre
Part-time course
...
Course description>>
Customer Service Selling (Online)
School/Trainer: Swinburne University of Technology [All Courses]In retail, treating your customer well means ensuring that you develop the best goodwill ambassadors your store could have. This course is a simple step-by-step guide to understanding strategies to exceed customer expectations, deliver quality customer service and increase your stores sales....
Course description>>
Customer Service (Online)
School/Trainer: Australian Institute of Management NSW & ACT [All Courses]Today’s fast changing markets and service oriented economy mean that people who work in organisations are now expected to provide services and products to two kinds of customers - external and internal. Frontline managers play an important role in developing and influencing the customer service processes to ensure the organisation’s objectives are met.
This online program will provi......
Course description>>
Coordinate, evaluate and improve customer service (Online)
School/Trainer: Adcom Training Solutions [All Courses]This unit describes those functions associated with coordinating the implementation, monitoring and improving of customer service standards.
1. Analyse the needs of customer populations 1.1 Information is sourced through formal and informal channels
1.2 General information on the business environment that affects customers is collected and included in the assessment
1.3 Information......
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