Customer Service

at school(s) in India or delivered online/live/on-site/by e-learning

Grooming for Excellence in Service Workshop
Course Format: Classroom
School/Trainer: Etiquette Works [All Courses]
Training Center(s)/Venue(s): CHENNAI, TN, INDIA
Jobs & Resumes: CHENNAI
Houses & Roommates: CHENNAI

In today’,s increasingly global arena, technical knowledge alone is not enough to ensure success. Sophistication is more and more the catchword. Etiquette and protocol do count in the business world, as no matter how brilliant an employee may be, his or her lack of social grace can make a bad first impression on clients & business associates. Delivering ‘Excellent Customer Serviceâ€?that......

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IATA Authorised Training Center...

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Spoken English,english grammer,phonetics,communication skills....

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The course helps staff to identify and understand customer needs so that every single contact with your customers becomes an opportunity for building positive relationships. WHO SHOULD ATTEND? Front line staff who are new to customer handling and may be unaware of the basic principles of customer care and any staff who deal with members of the public in their day to day w......

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Understanding the customer, appreciating customer value, according him/her the rightful place and the correct treatment of customers are just a few of the topics that are interspersed with case studies and are creatively presented to trainees. Call recordings of simulated situations are played back to trainees and are supporting factors for reviews and feedback. They provide motivation for high......

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Our courses are based largely on the fusion of Experiential Learning and Enhanced Learning Techniques. The courses also use mainstream techniques and aim to promote appropriate modes for different tasks. We place considerable emphasis on the techniques and general desirability of explicit teamwork. These techniques include the applications of left and right brain research the 8 Intelligence......

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