Customer Service schools in Canada:
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Training Courses for:
Customer Service
at school(s) in Montreal or delivered online/live/on-site/by e-learning
Total 200 training course(s) available.
Customer Service Workshop
Course Format: Classroom
School/Trainer: Reflection Seminars [All Courses]
Training Center(s)/Venue(s): Montreal, Quebec, Canada
Jobs & Resumes: Montreal
Houses & Roommates: Montreal This one-day workshop is for any employee who deals with the public or who serves those who do deal with the public. Customer service skills can increase your value to your company and advance your career at the same time.
How You Will Benefit:
Clearly identify how you can become for effective in dealing with customers.
Identify opportunities within the scope of your authority for dealin......
Course description>>
Human Resource Management and Customer Service
Course Format: Classroom
School/Trainer: HEC Montréal Business school [All Courses]
Training Center(s)/Venue(s): Montreal, Quebec, CanadaWe are determinedly orienting towards a service economy. Everywhere, either in private or public sectors, we are more and more preoccupied with service quality offered to customers, external or internal to organizations. Therefore, a strategy focused on the service is essentially linked to human resources.
In this context, contact employees, those who are in interaction on a daily basis......
Course description>>
Relational Challenges in Customer Service
Course Format: Classroom
School/Trainer: HEC Montréal Business school
Training Center(s)/Venue(s): Montreal, Quebec, CanadaLes personnes en contact avec les clients représentent, aux yeux de ceux-ci, le service à la clientèle de l’entreprise. Si leur performance est appréciée, le service à la clientèle est perçu comme étant de qualité supérieure et il devient un élément de différenciation pour l’entreprise. C’est pourquoi il est nécessaire et rentable d’aider les personnes en contact à améliorer leur compétence rel......
Course description>>
Customer Service: Strategies and Implementation
Course Format: Classroom
School/Trainer: HEC Montréal Business school
Training Center(s)/Venue(s): Montreal, Quebec, CanadaThis program deals with customer relationship management (CRM), from planning to implementation. It caters to executives, managers and professionals who have CRM-related responsibilities, from a strategic, analytic or management perspective. It is designed provide a comprehensive, coherent approach to ensuring satisfaction and loyalty, in keeping with available resources and budgets. The conten......
Course description>>
Customer Service Selling (Online)
School/Trainer: Swinburne University of Technology [All Courses]In retail, treating your customer well means ensuring that you develop the best goodwill ambassadors your store could have. This course is a simple step-by-step guide to understanding strategies to exceed customer expectations, deliver quality customer service and increase your stores sales....
Course description>>
Customer Service (Online)
School/Trainer: Australian Institute of Management NSW & ACT [All Courses]Today’s fast changing markets and service oriented economy mean that people who work in organisations are now expected to provide services and products to two kinds of customers - external and internal. Frontline managers play an important role in developing and influencing the customer service processes to ensure the organisation’s objectives are met.
This online program will provi......
Course description>>
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: Maclean Msiska wants training for CUSTOMER SERVICE. in montreal ...
